We are using Ekahau Pro. We have been using it for site surveys. We are mainly using it for passive site surveys for large venues such as sporting arenas and convention centers.
I don't handle the software that much. I'll do some of the testing with our CTO. It is primarily him and I. He has commented before that he likes the fact that with two licenses, we can set it up so that when we're on a large facility, he can see where I am and I can see where he is. That's for sure is very handy in large venues.
It is a little bit more expensive than other solutions.
Our CTO was not real happy with their support.
I have probably two years of hands-on experience.
I don't recall any stability issues. We're quite happy with it.
One thing I know our CTO was not real happy with was support. I can't recall the issue, but dealing with the support in the US was a bit painful. We bought it directly out of the US as opposed to Canada.
It was pretty straightforward for my CTO.
If the business would've kept going the way it was, we probably would've had it for a couple of years. With COVID and everything, we had a bit of a gap in the continuation of the workload that we had scheduled.
The licenses are a little pricey compared to iBwave, etc.
Overall, we're pretty happy with it. One reason why we bought Ekahau was that one of our major customers happen to use Ekahau at a large Telco. They just don't have a lot of operators that can run it, and when we provide reports to them, it is for them to read and research, and things like that.
I work closely with the guy who does all the CAD work. He imports the CAD files and sets everything up, and he seems to be happy with that aspect of it. He had just that one issue with service support. So, based on that, I would rate it a nine out of 10.
