IT Central Station is now PeerSpot: Here's why
Buyer's Guide
Network Modeling
June 2022
Get our free report covering Ekahau, NetAlly, Cisco, and other competitors of iBwave Wi-Fi. Updated: June 2022.
610,336 professionals have used our research since 2012.

Read reviews of iBwave Wi-Fi alternatives and competitors

Owner at a comms service provider with 10,001+ employees
Real User
Top 20Leaderboard
Easy to set up, very stable, and very handy for large venues
Pros and Cons
  • "I don't handle the software that much. I'll do some of the testing with our CTO. It is primarily him and I. He has commented before that he likes the fact that with two licenses, we can set it up so that when we're on a large facility, he can see where I am and I can see where he is. That's for sure is very handy in large venues."
  • "Our CTO was not real happy with their support."

What is our primary use case?

We are using Ekahau Pro. We have been using it for site surveys. We are mainly using it for passive site surveys for large venues such as sporting arenas and convention centers.

What is most valuable?

I don't handle the software that much. I'll do some of the testing with our CTO. It is primarily him and I. He has commented before that he likes the fact that with two licenses, we can set it up so that when we're on a large facility, he can see where I am and I can see where he is. That's for sure is very handy in large venues. 

What needs improvement?

It is a little bit more expensive than other solutions. 

Our CTO was not real happy with their support.

For how long have I used the solution?

I have probably two years of hands-on experience.

What do I think about the stability of the solution?

I don't recall any stability issues. We're quite happy with it.

How are customer service and support?

One thing I know our CTO was not real happy with was support. I can't recall the issue, but dealing with the support in the US was a bit painful. We bought it directly out of the US as opposed to Canada.

How was the initial setup?

It was pretty straightforward for my CTO.

What was our ROI?

If the business would've kept going the way it was, we probably would've had it for a couple of years. With COVID and everything, we had a bit of a gap in the continuation of the workload that we had scheduled.

What's my experience with pricing, setup cost, and licensing?

The licenses are a little pricey compared to iBwave, etc.

What other advice do I have?

Overall, we're pretty happy with it. One reason why we bought Ekahau was that one of our major customers happen to use Ekahau at a large Telco. They just don't have a lot of operators that can run it, and when we provide reports to them, it is for them to read and research, and things like that.

I work closely with the guy who does all the CAD work. He imports the CAD files and sets everything up, and he seems to be happy with that aspect of it. He had just that one issue with service support. So, based on that, I would rate it a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Buyer's Guide
Network Modeling
June 2022
Get our free report covering Ekahau, NetAlly, Cisco, and other competitors of iBwave Wi-Fi. Updated: June 2022.
610,336 professionals have used our research since 2012.