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IBM Cloud Identity Service OverviewUNIXBusinessApplication

IBM Cloud Identity Service is #12 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give IBM Cloud Identity Service an average rating of 8.6 out of 10. IBM Cloud Identity Service is most commonly compared to Azure Active Directory (Azure AD): IBM Cloud Identity Service vs Azure Active Directory (Azure AD). IBM Cloud Identity Service is popular among the large enterprise segment, accounting for 74% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 28% of all views.
Buyer's Guide

Download the Identity and Access Management as a Service (IDaaS) (IAMaaS) Buyer's Guide including reviews and more. Updated: July 2022

What is IBM Cloud Identity Service?

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM Cloud Identity Service Customers

Baxter Healthcare, 

IBM Cloud Identity Service Video

Archived IBM Cloud Identity Service Reviews (more than two years old)

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Baba Sally - PeerSpot reviewer
Head of Advisory at a tech company with 501-1,000 employees
Real User
All of its features are valuable but the support needs improvement

What is most valuable?

It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process.

What needs improvement?

The support needs improvement. 

For how long have I used the solution?

I have been using IBM Cloud Identity Service for the last five years. 

What do I think about the stability of the solution?

It is stable. 

Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
July 2022
Find out what your peers are saying about IBM, Microsoft, Okta and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: July 2022.
622,949 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is scalable. 

We have 5,000 users using this solution.

How are customer service and support?

Their technical support needs to have better responses. 

How was the initial setup?

The initial setup is complex, it's not straightforward. It takes months because it's not straightforward. There is a lot of customization that is required. It is hard to match the processor, so it took some time.

What other advice do I have?

The support for the subsystems in which we could connect the integration so that we will fast track could us improvement. 

I would rate it a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Identity and Access Management as a Service (IDaaS) (IAMaaS) Report and find out what your peers are saying about IBM, Microsoft, Okta, and more!
Updated: July 2022
Buyer's Guide
Download our free Identity and Access Management as a Service (IDaaS) (IAMaaS) Report and find out what your peers are saying about IBM, Microsoft, Okta, and more!