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Buyer's Guide
Modular SAN (Storage Area Network)
September 2022
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Senior Network Engineer at a tech vendor with 5,001-10,000 employees
Vendor
Top 20
A workhorse that is fast and impeccably reliable
Pros and Cons
  • "It is extremely reliable."
  • "The technical support is very good."
  • "The product is very stable."
  • "Synchronous replication uses space inefficiently."
  • "There is no option for mixing RAID types in one device."
  • "Individual file recovery would be a nice additional feature."

What is our primary use case?

EqualLogic is part of our production database. It is fast and reliable. It is our production SAN (Storage Area Network), so we always use it. It is always on and always running 24/7.  

How has it helped my organization?

This product is valuable to our organization because it is so reliable. I think in the past five-plus years, we only had four physical drives fail. We have about 56 drives in that box. We only had four fail over the entire time we have owned them, so they are super reliable. Reporting on them is good too. It includes utilization, graphs, and things like that to help evaluate performance.  

What is most valuable?

The most valuable features are synchronous replication for data integrity, snapshot capability for multiple reasons such as for recovery and also for cluster upgrades. Snapshots are really a key feature.  

What needs improvement?

One problem with this solution is that synchronous replication requires lots of duplicated space. I wish Dell would address that issue. It really wastes a lot of space and it does so in a way that the amendment space required is inefficient. Once it is running it does not need as much space, but to start it up you need double the space on both your source and destination chassis.  

Another issue is that I can not mix RAID technologies. On one particular box, I can only set one RAID standard and not create multiple RAID sets. That is a limitation that I could do without.  

One feature that would have been nice on the EqualLogic box is the ability to recover on a file basis. It should not be limited to a volume scale. I do not know that it should be able to recover files being that it is a block-level device for storage. File-level is a completely different animal. But it would be nice to be able to have file recovery even if it is a block-level storage device.  

For how long have I used the solution?

We have been using Dell EqualLogic for the last five years or six years, or even a little bit longer. 

What do I think about the stability of the solution?

The stability of the product itself — the software releases and the hardware reliability — is really very stable.  

What do I think about the scalability of the solution?

The scalability is okay. It is very straightforward to implement and it is good.  

There have got to be like 10,000 people in our organization using this. Or that is the number of people within our company and including our outside clients. We have quite a wide range of clients types which is inclusive of retail stores.  

How are customer service and technical support?

Dell has got very good tech support. I would rate them as a 9-out-of-10. There is not really much room for improvement there. The response time and everything are relatively really good.  

Which solution did I use previously and why did I switch?

We are a Dell shop and have been historically. The only thing I would have worked with that was comparable would be HP servers versus Dell servers. In any case, we have been a Dell shop and there really was not a previous solution in place.  

How was the initial setup?

The installation and setup are pretty easy. I think it is really straightforward.  

What's my experience with pricing, setup cost, and licensing?

The price became a lot more attractive as the years went by. Initially it seemed like it was a high-priced solution, but as the years went by the price, performance, and just the cost of ownership went down a lot.  

What other advice do I have?

For people considering EqualLogic, the most useful thing I could tell them was that they should implement a demo using a piece of equipment in a proof-of-concept environment and have the vendor help with that. It is the most ideal way to test the product.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate the EqualLogic PS Series overall as definitely a nine-out-of-ten. I would give it that rating because it does what it says it is supposed to do. It has been extremely reliable and very easy to upgrade and expand. In the past when Dell announced they were going to pull the line, all the customers called up and objected. They actually wanted to buy more boxes. Because of the response from the customers, Dell postponed the end-of-life of the product a few times.  

A lot of people use the product and it is a workhorse. Reliability is key, especially in my particular usage for them. The performance is there, and they probably are over-specced. By that I mean the capacity of the product exceeds what we need it to do. As to reliability, having just four drives failing in the span of six or seven years is phenomenal. It is closer to being unheard of. If they were to fix a few of those minor issues that could possibly bring my rating of the product up closer to a 10, but I do not want to give somebody a ten because they just can not possibly do everything right. If you give them that impression they will just stop improving it.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Abdullah Mahmood - PeerSpot reviewer
Network and System Administrator at TWD Technologies Ltd.
Real User
Top 10
User-friendly with good documentation and the capability to scale
Pros and Cons
  • "We've found the solution to be very stable so far."
  • "The design is a little old-fashioned and could be updated. The rack is very primitive and designed in an older style."

What is our primary use case?

The solution is primarily a file infrastructure. It contains all the virtual machines for our company.

What is most valuable?

The solution is still new to us and needs to be explored more.

The documentation is excellent so far. 

The solution uses all flash. The connection to the server is a fiber connection. It's very fast. 

The possibility of expanding is very good. It offers very good flexibility.

The price point is pretty decent. 

The product is user-friendly. The setup process is easy.

We've found the solution to be very stable so far.

What needs improvement?

We need to spend more time with the solution in order to detect any shortcomings. So far, we haven't really seen any.

The design is a little old-fashioned and could be updated. The rack is very primitive and designed in an older style. 

For how long have I used the solution?

I've only been using the solution for two months. It hasn't been that long just yet. It could be maybe less than that, as we just recently installed it and we decided to go for it about three months back. About one and a half months ago the implementation was completed and we started using it.

What do I think about the stability of the solution?

The stability of the solution is very good. We haven't detected any bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution has the potential to scale quite well. If a company needs to expand it, it can.

However, it is a hardware, and you do need to take scaling into account early on. We can grow with the hardware we have and put on new drives, et cetera.

We have approximately 200 employees, and anyone that's connected to the network, those files are stored on this particular solution. Therefore, even if they aren't aware they are using the product, they, in fact, are.

How are customer service and technical support?

Personally, I haven't directly dealt with technical support. That said, apparently, it looks like it is quite good. The support is proactive. My system is already connected to IBM tech centers. They can highlight predictive failures, for example. My assumption is that they are quite good, although I can't yet peak from personal experience.

Which solution did I use previously and why did I switch?

We previously used Dell EqualLogic. We switched, as we had used it for close to six years and it needed to be replaced. Initially, we thought to replace it with another Dell EqualLogic product, however, after comparing different brands, we landed on this.  

How was the initial setup?

The initial setup is definitely not complex. It's not difficult. They make it straightforward and user-friendly. A company should have no problems implementing it.

What's my experience with pricing, setup cost, and licensing?

The price is quite good. We find it to be rather reasonable overall. When you compare it to other brands especially, the price is quite good.

Which other solutions did I evaluate?

We did look at other solutions, including and updated Dell EqualLogic and HPE.

What other advice do I have?

We are just a customer and an end-user.

We are using the latest version of the solution at this point.

I'd recommend the solution. Everything is fiber from start to finish. I don't need to use a fiber switch. It's an expensive component. However, IBM says I don't need it and I can do I direct line from my own source. It's a supported solution. It's very good.

I'd rate the solution at an eight out of ten so far.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales Engineer at a tech services company with 51-200 employees
Real User
Performs well, the support is good, and it is a stable product
Pros and Cons
    • "This product has come to the end of its lifecycle."

    What is our primary use case?

    We use the StoreServ as our main storage device. We have one unit in the main site and the other in the DR site, with replication between them. We have a file server running, it hosts our database, and it acts as our Exchange server.

    What is most valuable?

    The performance is very good.

    What needs improvement?

    This product has come to the end of its lifecycle. We could keep it for many years but we are following the recommendation from HPE and are looking to either the Nimble or the Primera.

    This is an expensive product, so the price could be reduced.

    For how long have I used the solution?

    We have been using the HPE 3PAR StoreServ in our organization for about five years.

    What do I think about the stability of the solution?

    This is a stable product.

    What do I think about the scalability of the solution?

    This solution is scalable. We have 50 users in our company and our clients have approximately 500 people who are using it.

    How are customer service and technical support?

    Technical support is perfect.

    We did a comparison in the market, and HPE was the best service providers for regular configuration and for the remote configuration.

    Which solution did I use previously and why did I switch?

    Previously, we were using HPE MSA.

    How was the initial setup?

    The installation, which included migration from our old system, took approximately one week.

    What about the implementation team?

    The HPE partner installed this solution for us.

    We have an IT member in our organization to maintain it, but we have a support contract with a center that is a supporter of HPE. They provide us with support and services. This is not only for storage but for everything that is included.

    What's my experience with pricing, setup cost, and licensing?

    The SSD is a little bit expensive.

    What other advice do I have?

    We are now thinking about transitioning to the HPE Nimble or Primera, although not this year. This may happen in 2022. We plan to continue using this solution for performance, and availability. We are following the recommendation of HPE. They have recently started to mention the Primera and Nimble, which is why we are studying them.

    We are not looking as much at Nimble because we are interested in the 100% availability that Primera has. The Primera is a little more expensive than the Nimble, so this is something that we have to think about.

    This is a good solution and I can recommend it.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Buyer's Guide
    Modular SAN (Storage Area Network)
    September 2022
    Get our free report covering IBM, NetApp, Hewlett Packard Enterprise, and other competitors of HPE StorageWorks MSA. Updated: September 2022.
    632,539 professionals have used our research since 2012.