The best feature is the wireless connection. Also valuable is the scan feature.
What is most valuable?
The best feature is the wireless connection. Also valuable is the scan feature. It's just a pretty solid, reliable printer.
How has it helped my organization?
It makes printing a very easy and accessible activity for everyone in the organization.
What needs improvement?
There were intermittent WiFi issues, but they have now been resolved. Also, the printer ink is very expensive.
What was my experience with deployment of the solution?
We've had no issues with deploying this printer.
What do I think about the stability of the solution?
Stability of the printers themselves is excellent.
What do I think about the scalability of the solution?
We can scale as needed without issue.
How are customer service and support?
I've never had to contact technical support.
Which solution did I use previously and why did I switch?
I've used a variety of vendors, including Canon. We switched because we found better value from the HP series.
How was the initial setup?
The initial setup was pretty straightforward. It took about an hour out-of-the-box.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
