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Forescout Platform pros and cons

Vendor: Forescout
4.2 out of 5
Badge Ranked 1
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Forescout Platform Pros review quotes

MG
Nov 9, 2022
Vulnerability remediation is valuable. We can narrow down a system and its properties. We can go granular on the properties of each endpoint, such as which operating system you're using.
it_user376773 - PeerSpot reviewer
Jun 12, 2017
The most valuable features of ForeScout is the fact that it can do network access control either with 802.1x or without 802.1x.
AA
Mar 29, 2024
We use the Forescout Platform for device visibility and control in our network. It's very helpful for tracking malicious or unusual activity. We use it to track which ports are open, which machines are running specific services, and to identify vulnerabilities. For example, there was a vulnerability related to SMB, and we could use the product to determine which machines inside our organization were allowing SMB traffic.
Learn what your peers think about Forescout Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
787,779 professionals have used our research since 2012.
DO
May 19, 2020
Being able to sort on device types or devices with open ports is helpful when narrowing down assets of possible misconfigured devices that may be vulnerable on the network. We can take action on those devices based off of corporate policy.
JS
Feb 25, 2021
The user management has been very easy for the most part.
reviewer1348908 - PeerSpot reviewer
May 16, 2020
Being able to actively identify the client without a certificate allows you to control every device on your network regardless of the make, model, and software running. This allows for end-to-end security.
AS
Sep 24, 2020
You can quickly filter your view of devices and zero in on the ones you want using a variety of tools, such as what subnet it is on or what it has been classified as.
SunilkumarNaganuri - PeerSpot reviewer
Aug 11, 2022
This is clearly the best product for the NAC use cases in this field for Forescout.
Peter Gignac - PeerSpot reviewer
May 29, 2022
It's one of the tools that has given the federal government visibility into network devices and everything.
KK
Sep 10, 2021
The actions that the agentless visibility, allow us to perform on the endpoint, are really amazing, especially in the way that it is done.
 

Forescout Platform Cons review quotes

MG
Nov 9, 2022
Logging would be one area for improvement. When we're troubleshooting, there are not a lot of clear things on Google that we can look up for ourselves. When we have an issue with it, we have to call the company to get the vendors involved. The logging of Forescout is horrible compared to other things that we've used.
it_user376773 - PeerSpot reviewer
Jun 12, 2017
Definitely, having more third-party integration would be an improvement.
AA
Mar 29, 2024
The product needs to improve its support. I know a case that dragged on for about one and a half years. They eventually suggested professional services and closed the ticket. We followed their advice, engaging the account manager and professional service team, only to discover that the issue was a bug. After reopening the case, it's been about six months, and the problem still hasn't been resolved.
Learn what your peers think about Forescout Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
787,779 professionals have used our research since 2012.
DO
May 19, 2020
When adding what is in scope to a policy, it would be nice if you could select multiple policies instead of one policy at a time to add what is in the scope for network segmentation. I have found that during the install and configuration of the policies that if you want to modify multiple policies or enable multiple policies that you need to define what is in the scope (IP range or segments) one rule at a time. This caused some slow downs when implementing policies.
JS
Feb 25, 2021
The licensing costs are quite high. With the amount of hardware we have, we need too many licenses to make the product effective and it's ultimately just too costly.
reviewer1348908 - PeerSpot reviewer
May 16, 2020
They need to handle their Tier 1 cases differently. The biggest negative regarding Forescout is their support. Not having the ability to get instantly transferred to a support engineer for Tier 1 cases is pretty ridiculous.
AS
Sep 24, 2020
The reporting feature needs improvement.
SunilkumarNaganuri - PeerSpot reviewer
Aug 11, 2022
As a product, there is nothing to complain about. However, they should improve their overall support. You need that level of knowledge, that level of information is clearly not available. First and foremost, that information is not accessible. The second point to mention is that once you purchase the later support and services. That is, they will continue to charge you for every service.
Peter Gignac - PeerSpot reviewer
May 29, 2022
I believe that the overall user experience has not always been preferable.
KK
Sep 10, 2021
As a user, if I am using a laptop that is Wi-Fi connected, Forescout identifies my port connectivity as one user license, and if I take that same laptop with the same username to a wired network, which is also the same network that is used for the Wi-Fi connection, Forescout detects it as a separate license.