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Cornerstone Learning OverviewUNIXBusinessApplication

Cornerstone Learning is #1 ranked solution in top Learning Management Systems, #1 ranked solution in top Virtual Training tools, and #6 ranked solution in top Talent Management tools. PeerSpot users give Cornerstone Learning an average rating of 8.0 out of 10. Cornerstone Learning is most commonly compared to Workday: Cornerstone Learning vs Workday. Cornerstone Learning is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.
Cornerstone Learning Buyer's Guide

Download the Cornerstone Learning Buyer's Guide including reviews and more. Updated: August 2022

What is Cornerstone Learning?

Cornerstone OnDemand is a powerful, configurable platform that offers organizations a fully integrated talent management suite designed to ensure that the business can recruit, train, and effectively manage all of their valuable human capital. All of Cornerstone's solutions are cloud-delivered. Each application is developed in-house using a single code base, which gives users one interface, one support model, and ultimately one centralized system that's currently supporting some of the largest companies in the world. Cornerstone OnDemand includes powerful functions for Applicant Tracking, Recruiting, Onboarding, Learning Management, Performance Reviews, and more, such as Competency Management, Compensation Management, and Succession Planning. This broad range of features can be easily configured to meet the needs of any business, and the platform is flexible enough to easily scale asan organizationgrows. Cornerstone OnDemand has been recognized as a market leader in talent management by industry analyst firms such as Gartner, IDC, and Forrester Research, and in 2013 was placed in Gartner's Magic Quadrant for Talent Management Suites. Over 15.5 million users across 191 countries rely on Cornerstone to maximize employees' potential, develop their skills and foster new levels of collaboration. Cornerstone empowers some of the world's leading organizations, such as Starwood Hotels & Resorts, The Neiman Marcus Group, Save the Children, Turner Broadcasting System, Virgin Media and Pinkberry, to engage their workforces and leverage people performance for greater business results. Not sure if Cornerstone's solution meets your unique needs? Speak with a Technology Advisor or see more human capital management solutions in our product database.

Cornerstone Learning was previously known as Cornerstone Learning Suite.

Cornerstone Learning Customers
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Cornerstone Learning Video

Cornerstone Learning Pricing Advice

What users are saying about Cornerstone Learning pricing:
  • "I'm not aware of the costs. It must have been something for which we paid. Every single employee in the company had some kind of access to Cornerstone because that's how they got to their training."
  • "It is a premium product, and it is on par with its competitors. It isn't out of scale with what the market is demanding. We're always looking at ways of trimming costs, but we haven't had a lot of flexibility with pricing and/or options with Cornerstone. So, its price is decent. There are ad hoc engineering costs when we are required to use a Cornerstone resource. Additionally, when we choose to integrate with third-party platforms, there is a setup and maintenance fee for these data integrations. They need to be built into our ongoing budget as we expand our offerings."
  • "The pricing of Cornerstone Learning is reasonable, but my knowledge of the cost is limited. I've had some discussions about licenses. I suppose we've had to push them a little bit to be more flexible about the licensing. For example, someone said they could only give us licenses in a batch of 500, but we found out that it wasn't true. We were able to negotiate a different amount."
  • "Quality always comes at a cost. I would not rate it as expensive. It provides value for money."
  • "This solution offers competitive pricing."
  • "The price of Cornerstone Learning depends on many factors, such as size and negotiations."
  • Cornerstone Learning Reviews

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    Senior Consultant at a tech services company with 10,001+ employees
    Consultant
    Leaderboard
    Provides a lot of options for learning and has a user-friendly interface
    Pros and Cons
    • "Its user-friendly interface is most valuable. You can configure your welcome page and design it the way you want on your own."
    • "A minus is that Cornerstone doesn't provide the admin the ability to create their own content for learning. So, you can just manage the content."

    What is our primary use case?

    Cornerstone covers learning, recruitment, succession, and performance. For me, Cornerstone is the best for learning and performance. It has the core functionalities, but it's not a module in itself. It just has some data, and this data helps to use other modules, such as LMS. 

    What is most valuable?

    Its user-friendly interface is most valuable. You can configure your welcome page and design it the way you want on your own. 

    It is the best one in the market for learning. It has a good functionality where you can follow your learning, stop learning, and remove learning. You can do a lot of actions. They invest a lot in learning. Every three months, there is a release, and any bugs that we have found are solved every three months. They have a good support team.

    What needs improvement?

    A minus is that Cornerstone doesn't provide the admin the ability to create their own content for learning. So, you can just manage the content.

    They don't invest a lot in some of the other modules. For instance, Succession is a very good module, but it is still a small module. You cannot do everything that you want. Similarly, with the HR module, it is complicated to put all the strategies in Cornerstone because it is very hard to find a workaround.

    They should also work on the Recruitment module. There are a lot of bugs in this module. From my experience, even their support team is not proficient in this. They don't have a level-three support team experienced in the Recruitment module.

    What do I think about the stability of the solution?

    Its stability varies. It is a stable solution. If you have found a bug, you can escalate it to support. They have a very good support team, and they can solve it, but sometimes, it can become unstable. When Cornerstone releases some patches, they can have an impact on the solution. If a fix is already implemented, they create a patch, but they don't inform. They just publish a paper on this patch, and if you don't go and look for this information, they will make it live, which can have an impact on the solution.

    You have a lot of rules. You need to be a little bit experienced to know all the tips to have a good implementation without a lot of bugs. So, it's stable when you have all the support of the team so that if you have any bug, they can find a solution very quickly. On the other hand, like any other solution, when they do new releases, sometimes, these releases can have an impact on what you have already done.

    Buyer's Guide
    Cornerstone Learning
    August 2022
    Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
    622,358 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    It is definitely scalable. Cornerstone is built for big companies. Mostly, all people in the clients' organizations use Cornerstone. They have a portal, which is like a virtual HR. It depends on the module, but they can see their career and their training.

    When Cornerstone is for the whole company, it's just the rules that change. You have end-users. You have managers, and you have functional HR managers. The visibility is different from one user to another. You can put a function in the solution that's deployed for all.

    How are customer service and support?

    It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it is a good thing because you can communicate with someone who can find the solution for you.

    Their support is good. There is also a help page, and you have all the functionalities on the help page. Sometimes, you just need to go to the help page, and you can find the bug or issue that you are facing.

    Which solution did I use previously and why did I switch?

    I am a consultant. I go to companies that have other information systems, and they change to Cornerstone. They usually change because it's simple. The budget might also have a role to play in it, but it's more likely because Cornerstone is very well-known for learning. Sometimes, they change just for learning. They try the Learning module, and then they find it better to also take the Performance module so that they can link both modules and have more information about all the paths for the career of the employees. So, it starts with the Learning module, and then they start to deploy everything. They end up deploying Performance, Recruitment, Succession, and other modules.

    Like any information system, it has ups and downs, but for talent management, it is a good solution where you can find several functionalities to help HR. I saw the value of Cornerstone when I worked with other information systems.

    How was the initial setup?

    A plus point of Cornerstone is that they give you the steps to deploy the solution for each module, which makes the process easier because you have the methodology. You just need to follow the steps, but it also depends on the client. You cannot follow the same process for all clients. So, you take the key steps of the methodology, and then you adapt it for your client.

    The number of people required for deployment varies. Sometimes, you need more than 10 people. For instance, for a company here in France dealing with water and waste, we needed about 20 people for the project. It also depends on whether it is the first deployment. If it is the first deployment, you would need at least five people. You would need one to two junior consultants for implementation, and you would need others to better understand the need of the client and analyze the impact. Cornerstone is super, but it cannot do everything. So, you need to analyze the project.

    The implementation can take a year and a half if you don't have anything else previously, or if you have another information system and you want to move everything to Cornerstone.

    When we deploy Cornerstone, sometimes, we first deploy it on a small scale to see how they react. That's because we need to do change management for the users, but we can extend it to the whole company and business worldwide. The more we extend it, the more interesting it gets because we have a lot of information and reports regarding the whole company.

    What was our ROI?

    Clients do see an ROI but not in the first year. They need to wait for two years at least to have some data and start seeing the improvement in learning. They can see that people are doing more learning because they have more reminders. They can see the performance and the percentage. It helps to have a global idea.

    What other advice do I have?

    I can recommend the product, but you need to find a good consultant to implement it. That's because the first implementation will play a big role in the future of the tool. If you implement it in a good way, you don't need to hire someone to fix all the bugs later on. So, the first deployment has a big impact on the future usage of the tool. You have security rules and other things in Cornerstone, and if you don't know the solution very well, things can get very hard in the future.

    I would rate it an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    PeerSpot user
    Sales at a energy/utilities company with 51-200 employees
    Real User
    Leaderboard
    Has dynamic assignments, and you don't have to be logged into the company network to be able to use it
    Pros and Cons
    • "It's better than the previous learning solutions we had. We liked that it was global. We liked that you don't have to be logged into the company network to be able to use it. Those were really big benefits for us."
    • "There is a need for quite a bit of improvement. The reporting side of things definitely needs a lot of improvement. At the moment, it gives you a data dump. You have to open it up in Excel and filter out the bits that you don't want and need."

    What is our primary use case?

    It was our learning management system. I was responsible for all the GCP training for the entire organization. So, we used the Cornerstone system to create and assign training for the whole company.

    It was on the cloud, and it was global.

    How has it helped my organization?

    It was better than the previous learning solutions we had. We liked that it was global. We liked that you don't have to be logged into the company network to be able to use it. Those were really big benefits for us. 

    What is most valuable?

    Dynamic assignments were valuable.

    What needs improvement?

    There is a need for quite a bit of improvement. The reporting side of things definitely needs a lot of improvement. At the moment, it gives you a data dump. You have to open it up in Excel and filter out the bits that you don't want and need.

    The whole system itself is not so user-friendly from an administrative side. The way we used it is that we assigned curricula to our learners. So, if there were due dates on a certain learning object, those due dates weren't shown at the curricular level.

    Another thing that we found was that where we used groups, the groups were attached to the assignments for the curricula. For example, if you have a group with about 30,000 learners in it, and if a learner left that role and moved into another role, you literally have to scroll through the pages one by one or three at a time to find that learner and remove that learner from the group. That's the only way that you could get them out of the group so that they were no longer assigned to that curricula. We spent a lot of time doing that. We asked for simply being able to search in the group for a learner and be able to remove them that way. We should be able to just remove people a lot easier. We should also be able to just delete a group. Certain people, such as super users and super admins, should be able to delete the groups. At the moment, there's no way that you can delete them. There should be a way to remove them to keep the system clean. 

    It was so vast in terms of what we could do in the system, but there was a lot of the functionality we didn't need, and we had to bypass that. From that aspect, it would be nice to have a default so that those selections are not available to us. That stops people from doing things wrong in there.

    For how long have I used the solution?

    I used it for two years. I used it in my last role, which ended on the 31st of March. I'm not using it at the moment.

    What do I think about the stability of the solution?

    There were times when things didn't work. For example, if we had training that had a due date on it, we had to put the due date on the learning object level, and some learners didn't see the due date. They didn't realize there was a due date because not all our training had a date. The Cornerstone people we liaised with did recommend that we don't use any due dates at all because they were aware of that problem, but we had to. As a compliance company, we had to make sure that we have due dates for our training. So, there were times when those due dates didn't show, which was a problem.

    What do I think about the scalability of the solution?

    It depended on what task you were working on in the system. For example, if we were administrating the groups or the assignments, it worked fine. If we were working on curricula, for some reason, the system was really, really slow. It took a long time to actually find the curricula, and it took a long time to do anything in that. It would depend on what time of the day you went in there. If you, for example, went in on a Sunday, or you went in on a Saturday evening, the system worked fine, but if it was like a normal workday on a Monday at about three o'clock in the afternoon when there were more people using the system, the system was really slow. So, for that particular task, it was slow, and you wouldn't want a lot of people to be in there.

    How are customer service and support?

    We had first-level support, which was someone in our organization. They then liaised with the technical team. There were quite a lot of issues. That was because of the complexity of our organization and the sheer number of people who were going into that system to use it.

    How was the initial setup?

    It was complex. That could be because of the way we used the system, but it was very complex.

    What about the implementation team?

    It was done by the organization. HR decided on Cornerstone for the company. It was the learning management system that we had to adapt to and use, but the way that we used training in the GCP environment was quite complex. So, there was a lot of added complexity for us.

    What's my experience with pricing, setup cost, and licensing?

    I'm not aware of the costs. It must have been something for which we paid.  Every single employee in the company had some kind of access to Cornerstone because that's how they got to their training.

    What other advice do I have?

    I would advise really thinking about how you're going to set it up and your training in there. Try and make it as uncomplicated as you can. Once you are in there and you've added your own complexities to that system, it is quite difficult to then try and rectify or improve anything. For example, if you create groups, you can't delete those groups.

    I'd rate it an eight out of ten. That's because when it works well, it's brilliant. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Cornerstone Learning
    August 2022
    Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
    622,358 professionals have used our research since 2012.
    Gregory Weishaar - PeerSpot reviewer
    Sr Manager HR Technology - TA Systems at a tech vendor with 10,001+ employees
    Real User
    Top 20Leaderboard
    Integrates well with other platforms, has a fairly robust library of training modules, and is configurable for our business needs
    Pros and Cons
    • "Their integration features with other platforms are valuable. It is also relatively easy to use. Their library of training modules is fairly robust as well."
    • "There are some configuration elements that require Cornerstone engineering resources. It would be nice if we could self-serve. I would like the ability to manage the user interface or the navigation and layout of the pages that are displayed to end-users."

    What is our primary use case?

    We used it for training and talent management. We were using its SaaS version.

    What is most valuable?

    Their integration features with other platforms are valuable. It is also relatively easy to use. Their library of training modules is fairly robust as well.

    The configurability of the modules made it flexible for our business needs. 

    What needs improvement?

    There are some configuration elements that require Cornerstone engineering resources. It would be nice if we could self-serve. 

    I would like the ability to manage the user interface or the navigation and layout of the pages that are displayed to end-users.

    We were on premium support, but we struggled on a fairly regular basis with the support model in terms of the turnaround times, especially during peak times surrounding end-of-year reviews and things like that. When things went wrong and we needed immediate attention, sometimes, we struggled to get the turnaround times that we were looking for.

    For how long have I used the solution?

    I used it within the last year, but I no longer work for the company that uses the product.

    What do I think about the stability of the solution?

    It is stable. Its uptime is similar to or better than its competitors.

    What do I think about the scalability of the solution?

    We had no problems with scalability. We were approximately 50,000 to 60,000 employees strong, and we scaled up and down multiple times without real issue.

    It was being used in the entire organization. All employees were using it from an end-user perspective. They were consuming the content and adding content to it. It was being used daily. Cornerstone has a pretty robust suite. We were not using all of the modules that they offer. We used the training platform and the talent management platform, but the users were in it daily to execute their jobs. We used it a lot for compliance items or ongoing training. So, it was definitely a key part of our HR software strategy.

    How are customer service and support?

    I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of interactions it takes to explain the problem and get an appropriate solution. One of the challenges is that because they have a decentralized support model, you don't get the same representative who understands how we have configured the system. So, they're learning it anew every time we have to escalate a ticket. However, we don't have to escalate a ton of tickets. It's probably one of the platforms that require fewer tickets, but when those tickets are raised, they're generally of extreme importance to the business. So, we need a quick turnaround time.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We used a combination of off-the-shelf and homegrown products previously. The primary reason for switching was the scalability and the enterprise focus of Cornerstone's products. It is recognized as one of the industry leaders in the talent space.

    How was the initial setup?

    I wasn't a part of the deployment, but six to nine months is probably a decent time frame for its implementation. It also depends on how complex your organization is. We had two system admins who facilitated the ongoing support and maintenance of the product, as well as the evolution of the configuration of the product. You would probably need five to six additional resources for deployment.

    In terms of maintenance, Cornerstone does release regular updates, and we have to ensure that those updates don't impact our existing configuration. It does take active maintenance. Additionally, we evolve the platform ourselves with the configuration options that Cornerstone delivers to meet our business needs. That's more about the evolution of the product, but some people might call that maintenance as well.

    What was our ROI?

    That's a tricky one. There is cost avoidance, and then there are benefits. From a cost avoidance perspective, regarding our compliance, we have got an ROI, even though it is hard to measure. The only time you can really measure that is when you're audited and you fail. In terms of the benefits, we haven't done a real good job of measuring ROI. It is more anecdotal than it is financial or measurable.

    What's my experience with pricing, setup cost, and licensing?

    It is a premium product, and it is on par with its competitors. It isn't out of scale with what the market is demanding. We're always looking at ways of trimming costs, but we haven't had a lot of flexibility with pricing and/or options with Cornerstone. So, its price is decent.

    There are ad hoc engineering costs when we are required to use a Cornerstone resource. Additionally, when we choose to integrate with third-party platforms, there is a setup and maintenance fee for these data integrations. They need to be built into our ongoing budget as we expand our offerings.

    What other advice do I have?

    I would advise talking to other customers and also making sure that you have a clear understanding of what support you'll receive from Cornerstone during the implementation period and after the implementation. I would also advise to pilot it before you roll it out universally. Build in enough time with your legacy solutions so that you can pressure test it for all of your business use cases, and then, finally, if you're going to support it in-house, make sure that you have dedicated people for it, and they have appropriate Cornerstone delivered training.

    I would rate it an eight out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Learning Management Specialist
    Real User
    Organized management, helpful support, and detailed documentation
    Pros and Cons
    • "The most valuable features of Cornerstone Learning are how they organized the management of the different content types is good. They are done in different ways which is a benefit. Additionally, the reporting 2.0 and playlist functionality are very good."
    • "Cornerstone Learning could improve the curriculum function by giving it more flexibility. I'm managing the solution and I adding content to the system, and overall, the backend of the system looks a bit dated. Cornerstone Learning has focused a lot on the user experience and less on the backend operational administrative experience. This could be improved overall."

    What is our primary use case?

    We use Cornerstone Learning for managing learning in corporate environments.

    What is most valuable?

    The most valuable features of Cornerstone Learning are how they organized the management of the different content types is good. They are done in different ways which is a benefit. Additionally, the reporting 2.0 and playlist functionality are very good.

    What needs improvement?

    Cornerstone Learning could improve the curriculum function by giving it more flexibility. I'm managing the solution and I adding content to the system, and overall, the backend of the system looks a bit dated.  Cornerstone Learning has focused a lot on the user experience and less on the backend operational administrative experience. This could be improved overall.

    For how long have I used the solution?

    I have been using Cornerstone Learning for approximately eight years.

    What do I think about the stability of the solution?

    Cornerstone Learning is a reliable solution.

    What do I think about the scalability of the solution?

    The scalability of Cornerstone Learning is good.

    We have approximately 5,400 end-users and 100 operations and administrators using this solution in my organization.

    Cornerstone Learning is used widely in my organization for compliance training, and leadership managerial training. We are looking to increase engagement with Cornerstone Learning over the next year or two.

    How are customer service and support?

    The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and technical support that are good.

    The documentation of Cornerstone Learning is detailed and comprehensive. They are available to anybody, they can be found with a quick internet search. The documents are very detailed about how you can accomplish tasks. There are times the information covers less of why you would use certain functionality and the pros and cons of using that functionality.

    Which solution did I use previously and why did I switch?

    My organization had two separate systems, and as part of a merger, it was decided to choose only one system because one of the systems didn't have the capacity for all of the offices for the entire two organizations. The problem was more about scalability and functionality. That's why the decision was made to use Cornerstone Learning.

    How was the initial setup?

    It took approximately six months for us to fully implement Cornerstone Learning. However, this timeframe was not necessarily a negative reflection of Cornerstone Learning but how we were implementing it.

    What about the implementation team?

    There were approximately five people were involved in the deployment.

    Cornerstone Learning requires some maintenance and we have two people that support the solution. I am one of the two that support Cornerstone Learning.

    What was our ROI?

    We have received a return on investment for Cornerstone Learning. There is a more coherent view in terms of the management of training, auditing of training, tracking of learning, and the way that learning is presented to people. It is a positive return on investment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Cornerstone Learning is reasonable, but my knowledge of the cost is limited. I've had some discussions about licenses. I suppose we've had to push them a little bit to be more flexible about the licensing. For example, someone said they could only give us licenses in a batch of 500, but we found out that it wasn't true. We were able to negotiate a different amount.

    There are some additional features that you can purchase. All the additional features are easily laid out and they have made everything transparent if knowing exactly what features you will receive.

    Which other solutions did I evaluate?

    My company evaluated three or four different learning management systems, and Cornerstone Learning came out top. This is why we are using it.

    What other advice do I have?

    My advice to others is they need to define what their existing learning landscape is and go around your organization to inform everyone of the things that are going to be taught and how things are going to be managed. Aspects of the system have to be determined, such as what other learning management systems are there, for example, spreadsheets. It is important to define what's going on at the moment, how much of that is learning, and what is it that is being taught. In the end, you can determine what learning has to go into the new system.

    I rate Cornerstone Learning an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Gayathri Advani - PeerSpot reviewer
    Product Owner at Apian Consultancy
    Real User
    Easy to use and comes up trumps with reporting
    Pros and Cons
    • "The most valuable feature is how easy it is to learn and use. It's built off the Microsoft Word format, so if you can use Word, you'll be able to figure this out."
    • "The existing test functionality is really old-fashioned, basic, and limited."

    What is our primary use case?

    I mainly use this solution for back-end management, role management, system configuration, and just generally firefighting for issues that businesses have related to internal configuration problems.

    How has it helped my organization?

    Cornerstone Learning comes up trumps in the reporting space (although the reports aren't perfect, and there are times when we have to go back to Cornerstone to get back-end reports). In the general sense of being able to get information from one place in a similar format, this is one of the better solutions.

    What is most valuable?

    The most valuable feature is how easy it is to learn and use. It's built off the Microsoft Word format, so if you can use Word, you'll be able to figure this out. 

    What needs improvement?

    The existing test functionality is really old-fashioned, basic, and limited. The interface is also ugly because they haven't upgraded their UI in years. I know they're working on a new version, but they're really not moving fast enough with it. In addition, they're selling new modules using Netflix-style licensing, which doesn't sit well with a lot of business strategies, and which may cause drama going forward as the old functionality clashes with the new. In the future, I would like to see some more cohesive rationale between the releases - sometimes, a new functionality comes out, and it doesn't make an awful lot of sense next to whatever it was against.

    For how long have I used the solution?

    I've been working with Cornerstone Learning for about ten years.

    What do I think about the stability of the solution?

    Cornerstone Learning is relatively stable - the only times you get moments of instability are during new releases, but Cornerstone plan their releases very far in advance, so you're forewarned that they will happen and can take it in stride.

    What do I think about the scalability of the solution?

    Cornerstone is pretty decent at scaling up and adding users and information.

    How are customer service and support?

    The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The setup is a walk in the park - it's possible to get it deployed in three weeks, assuming no business processes cause delays.

    What was our ROI?

    We've seen a lot of return on investment with this solution, getting a lot of good integration and feedback.

    What other advice do I have?

    I would rate Cornerstone Learning eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Principal Consultant at a energy/utilities company with 10,001+ employees
    Consultant
    Top 20Leaderboard
    Fantastic reporting, highly automated and customizable, excellent user experience, and value for money
    Pros and Cons
    • "The reporting feature is fantastic, and I also like the dynamic learning assignment feature. It is interactive and user-friendly. It is also highly stable, automated, and customizable."
    • "Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution. From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages."

    What is our primary use case?

    We are using this solution for employee learning.

    What is most valuable?

    The reporting feature is fantastic, and I also like the dynamic learning assignment feature. 

    It is interactive and user-friendly. It is also highly stable, automated, and customizable.

    What needs improvement?

    Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution.

    From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages.

    For how long have I used the solution?

    I have been using this solution for about eight years.

    What do I think about the stability of the solution?

    It is highly stable. 

    What do I think about the scalability of the solution?

    In terms of usage, we have approximately 18,000 users. We always focus on improvising. Of course, we cannot guarantee the increase in the number of users, but for the headcount we have, we definitely plan to increase its usage. This is where the areas of improvement come into the picture.

    How are customer service and technical support?

    We have the in-house capability to manage this solution, and we also have access to their technical support. Their technical support is very good. They provide real-time support.

    How was the initial setup?

    It is a little bit complex because we have to do the SSO integration, but after the setup is done, the processes are very easy.

    What about the implementation team?

    We have the in-house capability to do the integration. We didn't need an external vendor.

    What's my experience with pricing, setup cost, and licensing?

    Quality always comes at a cost. I would not rate it as expensive. It provides value for money.

    What other advice do I have?

    If you are looking for a highly automated and highly customizable solution that is excellent in user experience, this is the solution to go for. You are definitely on the right path in getting this product. You should ensure that it meets the overall learning objectives for your learners. 

    I would rate Cornerstone Learning an eight out of ten because I see a lot of improvement areas.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Solution Specialist at a consultancy with 10,001+ employees
    Real User
    Scalable LMS that keeps up with industry trends with continuous new releases
    Pros and Cons
    • "There are new releases every three months that keep up with industry standards and meet the needs of the customer."
    • "The support for this solution could be improved."

    What is our primary use case?

    I am a senior implementation consultant so my focus is on the implementation of this solution.

    What is most valuable?

    The interface offers a good user experience. There are new releases every three months that keep up with industry standards and meet the needs of the customer.

    From an API perspective, this is a very robust platform that offers integration with many other platforms including Linkedin and Salesforce. 

    What needs improvement?

    The support for this solution could be improved. 

    For how long have I used the solution?

    I have used this solution for six years. 

    What do I think about the stability of the solution?

    This is a stable solution. We have never had an outage and are told upfront when releases and patches are going to take place. 

    What do I think about the scalability of the solution?

    This is a scalable solution. Our clients have up to 100,000 users. 

    How are customer service and support?

    There are certain support staff who are extremely knowledgeable and helpful and others who are not as good. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Cornerstone offer three portals for implementation. We configure everything on the pilot portal and once everything is signed off on the UAT process, we start moving things into production.

    What's my experience with pricing, setup cost, and licensing?

    This solution offers competitive pricing. 

    Which other solutions did I evaluate?

    Before Cornerstone, we used Modal. The primary reason why we switched from Modal to Cornerstone was for improved security and to keep up with the latest trends. Because Modal is an open-sourced system, it becomes resource-intensive in terms of keeping up with security patches and functionality. 

    What other advice do I have?

    I would advise those considering this solution to review the learning content they have and consider all the criteria for successful implementation before getting started. It is good practice to have a governance system in place for any learning management implementation. This provides guidance on what functionality to make use of at what times as well as determining how new changes are rolled out.

    I would rate this solution a nine out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    PeerSpot user
    Consultant SAP SuccessFactors Learning at a manufacturing company with 10,001+ employees
    Real User
    Graphically appealing, user-friendly, and scalable
    Pros and Cons
    • "The most valuable features of Cornerstone Learning are the welcome page and the learner's home. It is user-friendly and graphically appealing."
    • "Cornerstone Learning can improve reporting. If they had a harmonization of the administration UIs it would be great."

    What is our primary use case?

    Cornerstone Learning is used for corporate and mechanic training for an automotive company.

    What is most valuable?

    The most valuable features of Cornerstone Learning are the welcome page and the learner's home. It is user-friendly and graphically appealing.

    What needs improvement?

    Cornerstone Learning can improve reporting. If they had a harmonization of the administration UIs it would be great.

    For how long have I used the solution?

    I have been using Cornerstone Learning for approximately two and a half years.

    What do I think about the stability of the solution?

    The stability of Cornerstone Learning is good.

    What do I think about the scalability of the solution?

    Cornerstone Learning is scalable.

    One of my customers had approximately 220,000 users using this solution in their company.

    How are customer service and support?

    The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could do better. You start investigating and escalating the support and then you receive a different answer. The quality of the support could be better.

    How was the initial setup?

    The initial setup of Cornerstone Learning is complex, but this is normal. The full deployment took approximately half a year as a standard deployment.

    What about the implementation team?

    For our large customer with 220,000 users we had a team of 10 consultants for maintenance and support of Cornerstone Learning. Additionally, from the customer side, they had at least four or five people.

    What's my experience with pricing, setup cost, and licensing?

    The price of Cornerstone Learning depends on many factors, such as size and negotiations. 

    If you have special requirements, then you have to use their engineers and have special projects that they need to scope and then you have to pay for it. However, that's only if you have special requirements and typically these are more or less one-time fees. For example, you need some background jobs that runs every day. Then you need them to set them up and that costs money.

    What other advice do I have?

    My advice to others is for them to think about the complexity of their security roles.

    I rate Cornerstone Learning a nine out of ten.

    There is no perfect solution.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    PeerSpot user
    Buyer's Guide
    Download our free Cornerstone Learning Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2022
    Buyer's Guide
    Download our free Cornerstone Learning Report and get advice and tips from experienced pros sharing their opinions.