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Zscaler Cloud Firewall vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
330
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Zscaler Cloud Firewall
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
Firewalls (24th)
Zyxel Unified Security Gateway
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Unified Threat Management (UTM) (14th)
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"The strengths of Fortinet FortiGate include network security, VPN, site-to-site tunnels, client VPN solutions, two-factor authentication for VPN clients, and SD-WAN for branch level. We have implemented these solutions for various customers."
"Fortinet FortiGate is a security device. It can optimize security on the networks of a company. It actually protects the company from attacks from outside. With FortiGate, you can categorize the users. You can create a group of users that can access all of the websites for their work. You can limit other users' access."
"The ECC management and the GUI that offers single interface management are the most valuable features of Fortinet FortiGate."
"The SD-WAN function is very developed. It has SD-WAN functionality with security features in one device. We can manage from one single console SD-WAN and the security policy."
"The secure web gateway module and the application control module are valuable. HA operations are very easy."
"The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known."
"From the firewall perspective, the rules and policies are very sufficient and easy to use."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"The solution offers good sandboxing."
"It is a stable solution."
"The initial setup is straightforward."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"Includes advanced tech protection."
"The solution can scale well."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
 

Cons

"With FortiGate, the main complaint that I have heard is about the technical support."
"The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."
"Its customer service could be better."
"Technical support needs to be improved."
"The integration with third-party tools may be something that they should work on."
"It's my understanding that more of the current generation features could be brought in. There could be more integration with EDRs, for example."
"The cloud management and automation capability could be improved."
"My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint."
"Certain criteria need to be met if you want to scale this solution."
"If I can get rid of Jetscaler, I will use Twingate for sure."
"Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"I don't have the visibility of a control dashboard or a network management system."
"Although manageable, the user interface is a little bit slow and could be improved."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
 

Pricing and Cost Advice

"It is affordable. Palo Alto is much more expensive than Fortinet."
"It's expensive, but compared to the competition it's okay."
"The pricing or licensing of Fortinet FortiGate is quite effective as it offers different bundles that aggregate most required features, while also allowing clients the option to select specific components alone."
"The price of the license and warranty can be better because it is very expensive."
"Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
"The cost of Fortinet FortiGate is competitive and not expensive compared to other enterprise- grade solutions. On average, the license cost per year is around seventy percent of the firewall's purchase price."
"For our organization, the licensing costs are approximately $7,000 per year."
"It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"It is expensive for small businesses."
"There are licensing costs, and I would not say that it's a cheap vendor."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"There are different subscription models available."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Comms Service Provider
18%
Retailer
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Zenith Live, Azure, Carlsberg Group
Information Not Available
Find out what your peers are saying about Zscaler Cloud Firewall vs. Zyxel Unified Security Gateway and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.