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Zscaler Cloud Firewall vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Zscaler Cloud Firewall
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
19
Ranking in other categories
Firewalls (36th)
Zyxel Unified Security Gateway
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
Unified Threat Management (UTM) (13th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has a unique range of features that are not available with any other product."
"The best features of Fortinet FortiGate include its easy configuration and user interface."
"The solution effectively blocks unwanted traffic."
"The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that."
"FortiGate's threat detection capability is excellent."
"The solution is easy to use."
"The ease of setting the solution up is a valuable aspect for us."
"The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with."
"Since it is really customizable, I can use it and avoid enabling access to the full network."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"The solution offers good sandboxing."
"The scalability is okay. We have around 2200 people using this solution."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"It is a stable solution."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
 

Cons

"The licensing model and pricing need improvement."
"In the past six to seven years with the Fortinet FortiGate, we've had two major downtimes, both caused by firmware upgrades."
"Fortinet FortiGate could improve if it had a cloud-managed solution."
"I see room to explore its integration with Secure Service Automation for a more comprehensive security view."
"There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic. It does what it's supposed to do, but I practically face reconnection issues with the VPN."
"The visibility of the network can be better. The GUI can be improved for better visibility of the network flow. Other solutions have better GUI in terms of network visibility."
"Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."
"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"The product could improve its integration with some legacy systems."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."
"Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Pricing is a challenge."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
"The product has some scalability and data management issues where improvements are required."
 

Pricing and Cost Advice

"No comment."
"At the time we bought them, I was satisfied with their pricing; I don't know how the new pricing will be."
"It has been two years. I don't remember the actual price, but it was affordable. We buy the boxes and then use the license for three years."
"It was pretty affordable. We did go a little bit above MSRP, but the service pack that was included was quite worth the additional costs. It is competitively priced compared to other major players in the market. It is significantly cheaper than Check Point, which is a primary competitor. Additionally, its pricing is comparable to that of Cisco's ASA and a few other vendors."
"We have the full license that included all of the features and support."
"FortiGate Next Generation Firewall is an expensive solution."
"Fortinet FortiGate's price can be reduced."
"Fortinet FortiGate gives you most of the features in one license."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"It is expensive for small businesses."
"There are different subscription models available."
"There are licensing costs, and I would not say that it's a cheap vendor."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"Zscaler is priced too high compared to the cost of Fortinet."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
8%
Transportation Company
7%
Comms Service Provider
23%
Computer Software Company
11%
Outsourcing Company
8%
Wholesaler/Distributor
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise12
No data available
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
What needs improvement with Zscaler Cloud Firewall?
In terms of improvements for Zscaler Cloud Firewall, I think every product has needed enhancements over time, and cur...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done co...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm lo...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Zenith Live, Azure, Carlsberg Group
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Find out what your peers are saying about Zscaler Cloud Firewall vs. Zyxel Unified Security Gateway and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.