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Zscaler Cloud Firewall vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zscaler Cloud Firewall
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
Firewalls (38th)
Zyxel Unified Security Gateway
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
Unified Threat Management (UTM) (12th)
 

Featured Reviews

Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of the features that Zscaler has to offer, we will deploy."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"We like URL filtering, category filtering, and content filtering."
"Includes advanced tech protection."
"Zscaler has a good foothold in the market and any new competitor will have to be cognizant of the fact that they will have to be affordable and provide all of the features Zscaler has while being good at threat analysis and filtering."
"The technical support from Zscaler was excellent."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Zscaler is one of the leading vendors in the cloud space."
"The solution can scale well."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
"The cost is very low."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
 

Cons

"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"There are some areas it could improve when it comes to blocking, we have to block some things manually."
"Its technical support services could be better."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"The needed improvements involve scalability, which is something I wish they would address."
"Currently, the Data Leak Prevention is only for web filtering and there is nothing for email and the USB, so it would be an improvement if that could be included."
"If I can get rid of Jetscaler, I will use Twingate for sure."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
 

Pricing and Cost Advice

"There are licensing costs, and I would not say that it's a cheap vendor."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"It is expensive for small businesses."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"Zscaler is priced too high compared to the cost of Fortinet."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Marketing Services Firm
6%
Comms Service Provider
19%
Financial Services Firm
7%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
No data available
 

Questions from the Community

Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, which is something I wish they would address.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Overview

 

Sample Customers

Zenith Live, Azure, Carlsberg Group
Information Not Available
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