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Wiz vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
SentinelOne Singularity Cloud Security boosts efficiency by improving visibility, reducing costs, and decreasing time for threat detection and resolution.
Sentiment score
5.5
Wiz streamlines processes, reduces costs and enhances security, offering value through asset management and vulnerability detection across cloud environments.
Sentiment score
7.1
The Zscaler Zero Trust Exchange Platform enhances ROI and satisfaction by improving visibility, security, and cost-effectiveness over previous setups.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
After implementing SentinelOne, it takes about five to seven minutes.
Cloud Native Security does offer ROI.
We have seen ROI from Wiz and we continued to see value in Wiz.
We estimate a cost reduction of around 35% to 50%, or even more, due to consolidating our security management into one platform.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity Cloud Security's customer support is highly rated for responsiveness and effective issue resolution, ensuring smooth collaboration.
Sentiment score
7.9
Wiz's customer service is lauded for quick, knowledgeable support with high ratings, though some seek improved documentation access.
Sentiment score
4.8
Zscaler's customer support is generally good but inconsistent, with varied user experiences and ratings from four to ten.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
We have a dedicated channel with Wiz and are always in communication with them.
The solution's technical support was excellent.
Century Data has an engineering team who support the initial calls with a local Knowledge base.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security excels in scalability, smoothly integrating accounts and auto-scaling, despite separate account management challenges.
Sentiment score
7.4
Wiz offers exceptional scalability, seamlessly managing resources for various company sizes and supporting thousands of workflows across multiple accounts.
Sentiment score
7.7
Zscaler's Zero Trust Exchange Platform is highly scalable, integrating seamlessly with systems and accommodating varying user needs effortlessly.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
I would rate the scalability of PingSafe 10 out of 10.
We have deployed Wiz in three organizations on AWS, each with approximately 70 to 80 accounts, totaling more than 120 accounts.
Scalability-wise, I rate the solution a ten out of ten.
Our environment quadrupled in size. We didn’t have to make any adjustments or configuration changes; it just accommodated the growth.
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity Cloud Security is highly stable but experiences minor UI glitches and occasional agent-related issues.
Sentiment score
7.5
Wiz offers consistent performance with rare outages, swift issue resolution, and stability rated highly by users, ensuring reliable uptime.
Sentiment score
7.8
Users rate Zscaler Zero Trust Exchange highly for stability, citing minimal downtime and suggesting occasional improvements for certain areas.
It's a reliable solution that the organization is increasingly adopting for its robust features and security.
We contacted Cloud Native Security, and they addressed it in a day.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Stability-wise, I rate the solution an eight to nine out of ten.
The solution is very stable.
We haven't encountered any outages or issues with reports not running, finishing, or data being incomplete or inaccurate.
 

Room For Improvement

SentinelOne Singularity Cloud needs enhanced features, stability, better reporting, integration, and support for improved user experience and efficiency.
Wiz needs improvements in reporting, integration, dashboards, security, scanning, email notifications, cost, and executive-level features.
Zscaler needs enhancements in speed, multi-tenant capabilities, compatibility, DLP features, cost, stability, support, and connectivity monitoring.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately.
One significant area for improvement would be increasing automation. While they excel at identifying issues, we need assistance in minimizing the human hours required for tasks.
We need an agent that can be installed, or that can overview all the containers and Kubernetes so that it can detect malicious activities that are happening in them.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

SentinelOne Singularity Cloud offers competitive pricing and value, with flexibility and discounts available, though costly for large deployments.
Wiz offers competitive features with a clear pricing structure but can be costly, though it provides potential cost-saving benefits.
Zscaler's pricing varies, becoming more competitive with larger user bases, but additional features can increase overall costs.
I believe the enterprise version costs around $55 per user per year.
There are some tools that are double the cost of Cloud Native Security.
I recall Cloud Native Security charging a slightly higher premium previously.
We are paying 250k per year.
In some cases, it has a very aggressive price, so very cheap.
I don’t think there’s anyone else out there offering the same level, scale, or efficiency.
 

Valuable Features

SentinelOne Singularity Cloud's ease, AI detection, and seamless integration enhance IT efficiency, risk management, and forensic visibility.
Wiz offers contextual risk evaluation, automation, threat prioritization, user-friendly interface, and advanced visibility for effective vulnerability management.
Zscaler Zero Trust Exchange offers easy management, strong security, seamless connectivity, cloud deployment, threat protection, and AI-driven insights.
This helps visualize potential attack paths and even suggests attack paths a malicious actor might take.
The infrastructure-as-code feature is helpful for discovering open ports in some of the modules.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
The feature leads to minimal false positives and a low volume of alerts, which is highly valuable for our operations.
It's highly customizable, allowing us to manage many custom features effectively.
Regarding compliance and governance, Wiz streamlines our vulnerability management to meet specific needs effectively.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
Vulnerability Management (5th), Cloud and Data Center Security (2nd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
Wiz
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Vulnerability Management (2nd), Container Security (2nd), Cloud Workload Protection Platforms (CWPP) (2nd), Cloud Security Posture Management (CSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st), Compliance Management (1st), Cloud Detection and Response (CDR) (1st)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
Wiz23.4%
Prisma Cloud by Palo Alto Networks14.5%
Microsoft Defender for Cloud10.9%
Other51.2%
Cloud-Native Application Protection Platforms (CNAPP)
ZTNA as a Service Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform17.4%
Prisma Access by Palo Alto Networks13.7%
Cato SASE Cloud Platform12.5%
Other56.400000000000006%
ZTNA as a Service
 

Q&A Highlights

ChennaRao Vemula - PeerSpot reviewer
Aug 06, 2024
 

Featured Reviews

Ritesh P. - PeerSpot reviewer
It's more scalable and flexible than our previous solution because we don't need to install any agents
The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity. For example, it might highlight an exposed AWS encryption key, a critical compliance issue, but it isn't tagged as a high-risk problem. That only happens about 10 percent of the time. It shows a true positive 80-90 percent of the time.
MatthewSnyder - PeerSpot reviewer
Accelerates decision making and reduces alert fatigue with smart event consolidation
I believe they are on the right path. However, Wiz has a unique way of identifying issues. As part of its growth and maturity, I'm noticing that it is taking an approach where it not only detects problems but also provides solutions to fix them. This expansion into a more comprehensive ecosystem allows it to become a 360-degree product. Instead of just continuously pointing out findings and detections, it starts to integrate with existing solutions, reducing the cycle of repeated issues. We can learn from these mistakes, and ideally, they will only occur once, allowing us to address them effectively. I appreciate the continued growth in this partnership, as it aims to reduce the number of findings over time by tackling the root of the problem. One significant area for improvement would be increasing automation. While they excel at identifying issues, we need assistance in minimizing the human hours required for tasks. Ideally, the process would become more automated, allowing us to quickly respond with steps such as: we found an issue, reached out, and fixed it immediately. In cybersecurity, if it takes several hours to address a concern and a human attacker is present, that delay can lead to severe consequences. We need more immediate measures in our response strategies.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Government
5%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Healthcare Company
5%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise54
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise11
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise41
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I think the pricing of SentinelOne Singularity Cloud Security is a bit high.
What needs improvement with PingSafe?
One area that could be improved in SentinelOne Singularity Cloud Security is their policies; the way they have config...
What do you like most about Wiz?
With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment.
What is your experience regarding pricing and costs for Wiz?
I don't know how much we pay, but I do know that Wiz charges a lot. However, they're offering a good product, so it m...
What needs improvement with Wiz?
It would be better if, when you get an alert type, you are able to view the regex or alert logic without having to di...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

PingSafe
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog  Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Wiz vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
869,832 professionals have used our research since 2012.