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Unitrends vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
Sentiment score
3.6
Veritas NetBackup Appliance enhances deduplication, reduces costs, improves efficiency, ensures ransomware protection, and is ideal for complex enterprises.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Technical Manager at Rigor Systems Limited
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
Deputy Vice President - IT at TransUnion
 

Customer Service

Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
Sentiment score
5.7
Veritas NetBackup Appliance service shows mixed reviews; users report satisfactory support but highlight issues with response time and competence.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
Their support is good, with technical teams available 24/7.
Senior Manager at Cloud4C Services
Veritas has a very good support infrastructure with trained engineers.
Technical Manager at Rigor Systems Limited
I contacted their support once, and the process was slow, which discouraged further contact.
Oracle Technology Manager at MOPCO
 

Scalability Issues

Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
Sentiment score
7.0
Veritas NetBackup Appliance is highly scalable for large environments, praised for flexibility but may require extra hardware and costs.
I would rate the scalability of the product as a nine out of ten.
ICT Director at SSA
The ability to scale and expand with Veritas NetBackup Appliance is good, and I give it a high rating.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
Sentiment score
8.1
Veritas NetBackup Appliance is generally stable and reliable, receiving high ratings despite occasional issues and version upgrade challenges.
I am satisfied with its performance and would rate it ten out of ten for stability.
Oracle Technology Manager at MOPCO
They do lab tests before releasing any patch, so currently, the product is stable.
Technical Manager at Rigor Systems Limited
 

Room For Improvement

Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
Veritas NetBackup Appliance needs improved usability, interface design, integration, support, scalability, and competitive pricing, targeting non-experts and enhanced reporting.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
Improving the interface could enhance user experience.
Senior Manager at Cloud4C Services
The only room for improvement is that the cost per terabyte is extremely high.
ICT Director at SSA
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
Technical Manager at Rigor Systems Limited
 

Setup Cost

Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
Veritas NetBackup Appliance is often seen as costly, with high licensing fees and significant maintenance expenses compared to competitors.
It's more costly than Commvault, which offers similar features at 70% of the price.
Oracle Technology Manager at MOPCO
It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appliance.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
The price is slightly expensive for small and medium enterprises.
Technical Manager at Rigor Systems Limited
 

Valuable Features

Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
Veritas NetBackup Appliance is praised for its efficient, scalable integration, reducing costs while supporting diverse environments and enhancing usability.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
Deputy Vice President - IT at TransUnion
The encryption feature in Veritas NetBackup Appliance helps protect sensitive information, as there is encryption at rest and encryption in transit from commands sent from server to client.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
Senior Manager at Cloud4C Services
 

Categories and Ranking

Unitrends
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
59
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Unitrends is 0.5%, up from 0.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.9%
Unitrends0.5%
Other98.6%
Backup and Recovery
 

Featured Reviews

Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Retailer
15%
Educational Organization
8%
Non Profit
8%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise28
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
What is your primary use case for Veritas NetBackup Appliance?
This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Beta Offshore
Find out what your peers are saying about Unitrends vs. Veritas NetBackup Appliance and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.