

Find out what your peers are saying about Automation Anywhere, UiPath, Microsoft and others in Agentic Automation.
It has saved about 20% to 30% of costs.
We have seen a 100% return on investment.
UiPath has reduced human error and saved employee time.
They were very helpful, addressing the issue in three hours.
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
He works through whatever unique internal environment scenarios we have to overcome to make sure that it's doing exactly what we need, even though we're constantly having new security measures to implement on top of it.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
The solution is capable of scaling with just a few clicks.
The scalability of the UiPath Platform rates a ten out of ten.
From a technical standpoint, it's essential to make the right technical decisions and design a scalable solution.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
Overall, there was only one instance of downtime in four years, which did not create any significant impact.
I have not experienced any downtime, crashes, or performance issues.
Over six years, we have created zero support cases with UiPath.
We find UiPath Process Mining to be generally stable, particularly with the current build.
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
If the UI changes or a label is changed, sometimes the whole flow breaks.
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
Most of the UiPath products are priced higher than competitors.
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
It is excellent in its ability to help us turn raw data into actionable information.
| Product | Mindshare (%) |
|---|---|
| UiPath Platform | 20.5% |
| Microsoft Power Automate | 18.3% |
| Automation Anywhere | 16.2% |
| Other | 45.0% |
| Product | Mindshare (%) |
|---|---|
| UiPath Process Mining | 5.3% |
| Celonis | 14.4% |
| Microsoft Power Automate | 11.8% |
| Other | 68.5% |
| Company Size | Count |
|---|---|
| Small Business | 251 |
| Midsize Enterprise | 144 |
| Large Enterprise | 672 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 9 |
| Large Enterprise | 42 |
UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.
UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.
What are the key features of UiPath Platform?
What benefits should users look for in reviews?
UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.
UiPath Process Mining provides advanced process visualization and AI-powered insights, helping organizations identify inefficiencies and streamline processes. It offers automated document understanding and comprehensive dashboards, optimizing workflows and enhancing productivity across departments.
UiPath Process Mining offers robust process analysis and automation insights, enabling companies to optimize business operations effectively. Its integration capabilities and detailed process mapping allow users to discover automation opportunities and improve task efficiency. While it provides significant efficiencies, enhancements in user-friendliness, integration with legacy systems, and additional AI capabilities could improve its competitiveness. Organizations use it to automate data entry, document processing, and system integration, enhancing productivity in finance, procurement, and HR, though a steep learning curve and pricing concerns are noted.
What are the key features of UiPath Process Mining?In specific industries like finance, procurement, and HR, UiPath Process Mining is utilized to automate repetitive tasks such as invoicing, reconciliation, and reporting, significantly reducing processing times and enhancing accuracy. Organizations leverage it for seamless data integration and informed decision-making, thereby discovering opportunities to streamline operations.
We monitor all Agentic Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.