We performed a comparison between Trend Micro Email Security and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Does a thorough job of examining email and URLs for malicious content."
"Since we have started using the solution, there have been fewer compromises."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365 is a stable solution."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The initial setup was easy."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The technical support is good."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The email and the signature based protection is the most valuable feature."
"The interface is really good."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
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"We need a separate license and we don't know how to get the license that is required."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"You should be able to deploy Defender for every subscription without the need to add servers."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The XDR dashboard has room for improvement."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"There is room for improvement in terms of reporting."
"The pre-sales cost calculations could be more transparent."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"They need to adjust the spam filtering and make it stronger."
"The tool's dashboard is old."
"The product must provide better customization features."
"It is a bit expensive than the market price."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"Sometimes malicious email gets past the email gateway."
"The enterprise security feature needs improvement."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
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Earn 20 points
Trend Micro Email Security is ranked 8th in Email Security with 22 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 14th in Secure Email Gateway (SEG). Trend Micro Email Security is rated 8.0, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.