Trend Micro Email Security vs Webroot Advanced Email Encryption powered by Zix comparison

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Executive Summary

We performed a comparison between Trend Micro Email Security and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Does a thorough job of examining email and URLs for malicious content.""Since we have started using the solution, there have been fewer compromises.""The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over.""It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased.""Defender helps us prioritize threats across our organization.""Microsoft Defender for Office 365 is a stable solution.""It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself.""The initial setup was easy."

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"The most valuable feature of Trend Micro Email Security is effective phishing prevention.""The technical support is good.""Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack.""Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments.""The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon.""The email and the signature based protection is the most valuable feature.""The interface is really good.""The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."

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"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."

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Cons
"We need a separate license and we don't know how to get the license that is required.""We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice.""You should be able to deploy Defender for every subscription without the need to add servers.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""The XDR dashboard has room for improvement.""The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included.""There is room for improvement in terms of reporting.""The pre-sales cost calculations could be more transparent."

More Microsoft Defender for Office 365 Cons →

"There is room for improvement in threat detection, especially for advanced attacks and business email compromise.""They need to adjust the spam filtering and make it stronger.""The tool's dashboard is old.""The product must provide better customization features.""It is a bit expensive than the market price.""Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.""Sometimes malicious email gets past the email gateway.""The enterprise security feature needs improvement."

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"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • "The solution is inexpensive so we recommend it to small to mid-sized businesses."
  • "Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
  • "The price of Trend Micro Email Security is more than Sophos' similar solution."
  • "Trend Micro Email Security's pricing is reasonable."
  • "The tool must improve its pricing."
  • "The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
  • More Trend Micro Email Security Pricing and Cost Advice →

  • "In terms of pricing, I believe they provide excellent value."
  • More Webroot Advanced Email Encryption powered by Zix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The most valuable features of the solution are spam protection and email continuity.
    Top Answer:The solution's multi-tenancy could be improved. I would like to see more integration of Trend Micro Email Security with… more »
    Top Answer:Trend Micro supports both on-premises and cloud deployment of the solution. The advanced threat protection of Trend… more »
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    Comparisons
    Also Known As
    MS Defender for Office 365
    Zix Email Encryption, ZixEncrypt
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

    This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

    Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

    With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

    Proven Content Filters

    To send an encrypted email, your employees simply create a message and hit ‘send'. Our content filters take care of the rest.

    Transparent Delivery

    When your employees receive an encrypted reply, the experience is just as easy. They simply open the encrypted email like regular email. No matter where they are or what device they use, if your customers and partners have email, they can easily receive encrypted email.

    Convenient Recipient Experience

    Our patented Best Method of Delivery ensures all messages are delivered in the most secure and easy manner possible, including transparent, pull and push methods. For pull delivery, secure web portals can be in the cloud or on-site. Also among our robust methods is secure PDF for statement delivery.

    Simplified Quarantined Messages

    If an email is quarantined, then employees, managers and IT receive notification to view the message and policy violations and can delete the email, or justify and release it for delivery.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm23%
    Manufacturing Company23%
    Security Firm8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Financial Services Firm9%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Financial Services Firm11%
    Healthcare Company8%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise22%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise44%
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Trend Micro Email Security is ranked 8th in Email Security with 22 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 14th in Secure Email Gateway (SEG). Trend Micro Email Security is rated 8.0, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.