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Symantec CloudSOC CASB vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Symantec CloudSOC CASB
Ranking in Cloud Access Security Brokers (CASB)
19th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 0.8%, up from 0.7% compared to the previous year. The mindshare of Zscaler Private Access (ZPA) is 1.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
iboss2.5%
Zscaler Private Access (ZPA)1.8%
Symantec CloudSOC CASB0.8%
Other94.9%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult
It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.
Martin Partridge - PeerSpot reviewer
Solutions Architect at Direct Line Group
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The console is cloud-based, which is something I really appreciate."
"Content filtering is the most useful feature of iboss."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"The monitoring and threat protection were the solution's most valuable features."
"The ability to monitor for threats is the solution's most valuable aspect."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."
"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler has allowed an easy, secure way for us to access our internal resources from outside."
"Overall, I would rate it a nine out of ten."
"The best advantage of the product is that it is always on as a VPN, which gives us much more functionality."
"It provides security and has a great service user experience."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"The features I appreciate the most about Zscaler Private Access (ZPA) are that it is very easy to use, and we have Terraform for it, which makes it even easier and very straightforward."
"I would assess the security level achieved with Zscaler Private Access (ZPA)'s Zero Trust architecture as inherent to the system."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"I would like to see them develop the ability to integrate it with a central management system."
"The solution should work to incorporate some machine learning policies like IDM and VML."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this."
"Sometimes connection errors occur when users are unable to connect to the particular cloud."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"There are some bugs in the solution."
"The training costs associated with Zscaler Private Access (ZPA) are very high, and there are few resources available online."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."
Information not available
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Healthcare Company
9%
Manufacturing Company
9%
Real Estate/Law Firm
7%
Financial Services Firm
13%
Insurance Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What needs improvement with Symantec CloudSOC CASB?
After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...
What is your primary use case for Symantec CloudSOC CASB?
The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Prices for Zscaler Private Access (ZPA) are higher than traditional solutions, but it provides enhanced security.
What needs improvement with Zscaler Private Access (ZPA)?
Zscaler Private Access (ZPA) can be improved by expanding integrations. While they integrate with standard vendors su...
What is your primary use case for Zscaler Private Access (ZPA)?
Zscaler Private Access (ZPA) is a Zero Trust Network Access solution. When replacing traditional remote access VPN te...
 

Also Known As

iBoss Cloud Platform
CloudSOC, Symantec CloudSOC
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Globe Telecom
Information Not Available
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