SS&C Blue Prism and Temporal are contenders in the automation and workflow management sector. Temporal seems to have the upper hand with its developer-focused flexibility and innovative features, enabling customizable solutions that cater to technical teams.
Features: SS&C Blue Prism offers scalable automation solutions integrating seamlessly with various legacy systems, providing comprehensive interfaces for enterprise requirements. It delivers robust, out-of-the-box automation capabilities suitable for large-scale operations. Temporal, conversely, presents a powerful workflow orchestration platform, offering high customization, enhanced control over task execution, and a focus on durable execution.
Room for Improvement: SS&C Blue Prism could enhance its developer-friendly tools and flexibility, as well as incorporate more agile support for new technologies. It might benefit from expanding its feature set to accommodate complex workflows better. Temporal could improve by simplifying its setup process for beginners, enhancing UI for business users, and increasing support for non-technical deployments.
Ease of Deployment and Customer Service: SS&C Blue Prism shines with a straightforward deployment process and strong support integration with existing IT infrastructures. Its comprehensive customer service is a significant advantage. Conversely, Temporal provides a technically demanding deployment model requiring dedicated expertise but compensates with comprehensive community and technical documentation, supporting developers throughout the process.
Pricing and ROI: SS&C Blue Prism involves higher setup costs, justified by its enterprise-grade automation leading to significant long-term ROI. Its robust initial investment appeals to large businesses seeking extensive automation returns. Temporal offers a cost-effective initial setup, with ROI potential driven by customizable solutions that may need additional development resources, appealing to organizations with strong development capabilities.
| Product | Market Share (%) |
|---|---|
| Temporal | 5.9% |
| SS&C Blue Prism | 1.1% |
| Other | 93.0% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
Temporal automates and manages workflows efficiently, offering resilience in distributed systems with features like retry and fault tolerance. Its capabilities in handling complex workflows and integrating with programming languages make it a valuable tool for managing diverse business logic.
Temporal excels in workflow orchestration, automating tasks across multiple platforms, and ensuring durability in asynchronous operations. It supports long-running workflows and simplifies handling distributed transactions, reducing boilerplate code. Temporal is noted for its durable execution and built-in retry policies, enhancing resilience. Despite its complexity and steep learning curve, it is valued for its integration with popular programming languages and relatively easy setup process, though it requires improvements in user-friendly features, documentation, community support, and security.
What are Temporal's key features?Temporal is implemented in sectors requiring robust workflow orchestration, such as managing data pipelines, API integration, and scheduling tasks. Organizations in a Kubernetes environment leverage it for its scalability and infrastructure management capabilities, securing integrations and enhancing reliability across IT operations.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
