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Sophos Email vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Sophos Email boosts ROI by improving efficiency, cutting costs, reducing spam, and enhancing security, proving its investment value.
Sentiment score
7.5
Trellix Collaboration Security improved efficiency and reduced staffing needs, despite costly training impacting ROI for some businesses.
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
Cybersecurity Engineer Lead at Johnson & Johnson
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at a computer software company with 1-10 employees
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
 

Customer Service

Sentiment score
6.9
Sophos Email support has mixed reviews, with users noting variability in response times and real-time availability issues.
Sentiment score
6.4
Trellix Collaboration Security's support receives mixed reviews, with premium options praised; concerns exist about global support efficiency.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
After-sales support for Sophos is very good.
Founder at Computech infosysetm
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
Cybersecurity Engineer Lead at Johnson & Johnson
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at a computer software company with 1-10 employees
The support isn't bad, but there is room for improvement in response time.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.5
Sophos Email is scalable for businesses, but some users mention licensing costs and reporting complexities as limitations.
Sentiment score
7.9
Trellix Collaboration Security is scalable and integrates well, though licensing can be challenging for growing organizations.
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
The console is strong and can be used for a large quantity of machines without slowing down.
Cybersecurity Engineer Lead at Johnson & Johnson
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at a computer software company with 1-10 employees
 

Stability Issues

Sentiment score
7.9
Sophos Email is praised for its stability, reliability, and performance in data management, essential for email management.
Sentiment score
8.1
Trellix Collaboration Security is generally stable and reliable, though some face integration challenges affecting performance.
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Sophos Email struggles with support, security, and usability, needing improvements in setup, features, pricing, and system integration.
Trellix Collaboration Security needs improved reporting, spam detection, integration, customization, and virus/spam features, addressing performance and language support issues.
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at a computer software company with 1-10 employees
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Setup Cost

Sophos Email offers flexible, affordable pricing with various subscription options, competitive market ratings, and justified protection costs.
Trellix Collaboration Security is costly yet valued for multi-year licensing, challenging smaller businesses despite reasonable setup costs.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at a computer software company with 1-10 employees
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Sophos Email provides robust security, seamless integration with cloud platforms, and simplifies management with advanced threat protection features.
Trellix Collaboration Security offers easy integration, advanced threat detection, auto-remediation, and customizable dashboards, enhancing overall security and collaboration.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
The spam reduction feature in Sophos Email provides comfort when using it.
Network and Infrastructure Manager at Sonysugar
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
Cybersecurity Engineer Lead at Johnson & Johnson
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
The entire system is stable and delivers what the customer needs.
Senior Team Leader at BMB
 

Categories and Ranking

Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Office 365 Protection (1st)
Trellix Collaboration Security
Ranking in Email Security
11th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Instant Communications Security and Compliance (2nd), Secure Email Gateway (SEG) (6th), AI Security (9th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Sophos Email is 2.0%, down from 2.4% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.0%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Trellix Collaboration Security2.0%
Other96.0%
Email Security
 

Featured Reviews

Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
Felipe Antoniazzi - PeerSpot reviewer
Cybersecurity Engineer Lead at Johnson & Johnson
Real-time threat response has boosted detection accuracy and reduces manual investigation work
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
17%
Healthcare Company
13%
Comms Service Provider
12%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we hav...
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating sys...
What is your primary use case for FireEye Email Security?
In my field, I have been in the information security area for 17 years, and I am currently working in my position for a year and a half.I have worked with Trellix Collaboration Security for several...
 

Also Known As

Sophos Email Security
FireEye Email Security
 

Overview

 

Sample Customers

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Sophos Email vs. Trellix Collaboration Security and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.