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Sophos Email vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Sophos Email delivers cost savings, enhanced security, reduces workload, and is crucial for government contractors, proving valuable and efficient.
Sentiment score
8.0
Trellix Collaboration Security boosts ROI by reducing incidents, improving efficiency, and lowering manual workload and false positives.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at Net-International
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.9
Sophos Email support is generally competent with multiple contact options but can be slow for complex issues.
Sentiment score
6.8
Trellix Collaboration Security support is mixed; praised for knowledgeable service but criticized for inconsistent response times globally.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
After-sales support for Sophos is very good.
Founder at Computech infosysetm
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at Net-International
They have dedicated email security support engineers.
Security Engineer at itsipl
Very knowledgeable engineers on the product who have addressed any questions or issues.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
7.5
Sophos Email is scalable for various business sizes, though some encounter technical and licensing challenges despite its strong performance.
Sentiment score
8.0
Trellix Collaboration Security is highly scalable, adaptable, and efficiently manages environments, but licensing may impact scaling.
It can go up to around fifty thousand users or something that can be accommodated in one tenant.
Director at a tech services company with 1-10 employees
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at Net-International
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
Endpoint Security Analyst at BNP Paribas
 

Stability Issues

Sentiment score
7.9
Sophos Email is highly stable and reliable, with minimal downtime, though occasional legitimate email quarantines are noted.
Sentiment score
8.2
Trellix Collaboration Security offers high stability and reliability, with rare issues primarily during complex API integrations across environments.
I've had more than a 99.5% uptime rate.
Director at a tech services company with 1-10 employees
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Sophos Email struggles with usability, security, pricing, and support, with users seeking enhanced features and competitive pricing.
Trellix Collaboration Security needs improved reporting, customization, interface, language support, and stronger data loss prevention capabilities.
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Some existing functionality in the product needs better articulation in how data is displayed.
Director at a tech services company with 1-10 employees
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at Net-International
Trellix Collaboration Security is working smoothly.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Setup Cost

Sophos Email provides cost-effective subscription plans with discounts for annual or bulk purchases, though opinions on pricing vary.
Trellix Collaboration Security's pricing varies, seen as affordable by some but costly for smaller businesses, with flexible licensing options.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at Net-International
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Sophos Email delivers robust email security with AI integration, intuitive spam detection, and seamless integration with Office 365 and Google Workspace.
Trellix Collaboration Security offers comprehensive threat prevention and management with advanced features for enhanced protection and streamlined user experience.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand.
Director at a tech services company with 1-10 employees
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
Security Engineer at itsipl
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Sophos Email
Ranking in Email Security
14th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (3rd)
Trellix Collaboration Security
Ranking in Email Security
12th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Instant Communications Security and Compliance (2nd), Secure Email Gateway (SEG) (7th), AI Security (14th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Sophos Email is 1.6%, down from 1.9% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.4%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Trellix Collaboration Security2.4%
Sophos Email1.6%
Other96.0%
Email Security
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.
Jorge Abalo - PeerSpot reviewer
Endpoint Security Analyst at BNP Paribas
Endpoint protection has strengthened network control and has simplified global threat response
In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies. Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues. The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously. Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
7%
Construction Company
15%
Healthcare Company
13%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
What needs improvement with FireEye Email Security?
I believe no improvements are needed for Trellix Collaboration Security as we are already using more tools from Trellix. I don't think any improvements are necessary or there are features missing i...
What is your primary use case for FireEye Email Security?
My main use case for Trellix Collaboration Security is to protect our platforms like Slack, Microsoft Teams, Google Workspace, Drive, OneDrive, and Google Drive. With the help of Trellix Collaborat...
What advice do you have for others considering FireEye Email Security?
My advice for others looking into using Trellix Collaboration Security is to prevent insider threat vectors because a colleague may unknowingly share infected files. You need to be vigilant and ens...
 

Also Known As

Sophos Email Security
FireEye Email Security
 

Overview

 

Sample Customers

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Sophos Email vs. Trellix Collaboration Security and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.