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Sophos Cybersecurity as a Service vs Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cybersecurity as a S...
Ranking in AWS Marketplace
8th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Ubuntu 18.04 (Ubuntu 18.04 ...
Ranking in AWS Marketplace
512th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SR
Director at a outsourcing company with 1,001-5,000 employees
Integrated defenses have enabled rapid ransomware prevention and streamlined incident response
Sophos Cybersecurity as a Service is a mature platform with strong endpoint protection, MDR, and integrated security capabilities. However, areas exist where it can continue to evolve. I see opportunities around AI-driven automation, cloud-native security, identity protection, third-party integrations, executive reporting, and proactive risk management. Sophos already provides a strong integrated security platform with MDR, XDR, endpoint protection, and firewall integration. The next evolution is to become even more predictive and autonomous. I would like to see deeper AI-driven response automation, enhanced cloud and identity threat detection, broader third-party integrations, executive-focused risk dashboards, automated compliance mapping, and continuous external attack surface management. These enhancements would not only improve security outcomes but also help CISOs better demonstrate cyber risk reduction and business value. To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors. Some enterprises with highly customized SOCs may prefer broader native integration and automation available from platforms such as Microsoft, Palo Alto Networks, or CrowdStrike. Further enhancement in executive reporting and exposure management capabilities is also needed.
reviewer2920476 - PeerSpot reviewer
Development Engineer at a media company with 1,001-5,000 employees
Containerization with automation has improved deployment speed and supports efficient DevOps work
One area for improvement would be longer security support and more frequent updates. Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages is stable, but as technology evolves, compatibility with newer versions of Docker, Kubernetes, and other DevOps tools can become a challenge. I would also want to see more lightweight and optimized official Docker images to reduce image size, improve build times, and minimize security vulnerabilities. Better documentation and smoother dependency management could also be more helpful. I would like Canonical to focus more on security updates, vulnerability scanning, and compatibility with modern DevOps tools. For example, smaller or more optimized Docker images would help reduce build time and improve container startup performance. It would also be helpful to have regular updates for commonly used packages and better compatibility with newer Docker and Kubernetes versions. Another important area is clear documentation for upgrading older Ubuntu versions to newer LTS releases without disrupting existing applications. These improvements would make Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages more secure, efficient, and easier to maintain in production. The main areas of improvement that kept my rating at eight instead of a nine or ten would be that there are some newer technologies and dependencies that might have compatibility issues with older packages. Additionally, security maintenance and upgrading to newer LTS versions require additional effort. Overall, it is a good platform, but there is room for improvement in modern tool compatibility, security, and container optimization. A small improvement would be better built-in monitoring and diagnostic tools, making it easier to identify performance issues, memory usage, and resource bottlenecks. It would also be helpful to have similar security patch management, clear upgrade notifications, and more detailed documentation for Docker and Kubernetes compatibility. These small improvements could significantly ease day-to-day system administration and reduce troubleshooting efforts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sophos Cybersecurity as a Service has positively impacted our organization by providing management with confidence, knowing we have one of the best MDR services overseeing our entire ecosystem."
"Support comes not only on problems in terms of security, but also on other matters such as concerns, questions, or inquiries about the license and inquiries about the best way to deploy it."
"This solution helps them to maintain their uptime and ensure business continuity 100%, which is a very good thing."
"Sophos Cybersecurity as a Service has positively impacted my organization by simplifying cybersecurity operations while improving our ability to detect and respond to threats."
"Since using Sophos Cybersecurity as a Service, I have seen measurable improvements such as faster incident response, fewer successful attacks, and significant efficiency gains for IT teams, with independent evaluations showing near-perfect detection rates and response times under two minutes, translating directly into saved hours and reduced risk."
"There is definitely a return on investment when using Sophos products; it all comes down to how deployment is managed, as policy is crucial."
"Enhanced Threat Hunting and Forensics help my organization address cyberattacks."
"Since the day we started using Sophos Cybersecurity as a Service MDR, there has not been a single incident."
"What I like about the product is the license cost and security, as there is no license cost for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages."
"Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages provides a reliable and flexible environment for our day-to-day activities."
 

Cons

"Sophos Cybersecurity as a Service could be improved by adding features such as patch management and file encryption, as these are currently missing."
"There are a lot of technical issues with the implementation of Sophos Cybersecurity as a Service, particularly because we are currently implementing the XG series, where Citrix is the endpoint, leading to a lot of confusion."
"Sophos Cybersecurity as a Service is continuously consuming more resources, which leads to slower PC performance, so reducing resource consumption would be better for both Sophos products and our sales."
"Unfortunately, Sophos Cybersecurity as a Service doesn't provide that kind of visibility into what software or tools are installed on a particular system."
"There are a few areas where Sophos Cybersecurity as a Service could be improved."
"The disadvantages of Sophos Cybersecurity as a Service include that the support, specifically after-sales support, needs to be improved."
"The issue is that I am mentioning the need for more education because customers are using the solution, but I do not think they are maximizing the use or the functionalities of the solution."
"In terms of improvement, Sophos testing after implementation is quite difficult."
"The main areas of improvement that kept my rating at eight instead of a nine or ten would be that there are some newer technologies and dependencies that might have compatibility issues with older packages."
"Using open-source, Excel-based tools is not very user-friendly."
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Top Industries

By visitors reading reviews
Construction Company
30%
Outsourcing Company
14%
Comms Service Provider
13%
Security Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with Sophos Cybersecurity as a Service?
The R&D team is very good in doing their task and continuously conducting research. I cannot comment on what could be added in future updates of Sophos Cybersecurity as a Service that they need...
What is your primary use case for Sophos Cybersecurity as a Service?
I want to discuss the experience with Sophos Cybersecurity as a Service products. I have familiarity with the service in general, but I do not have specific experience with Sophos. Sophos Cybersecu...
What advice do you have for others considering Sophos Cybersecurity as a Service?
Most of our customers are very cautious about the data that they are keeping, so they prefer buying Sophos Cybersecurity as a Service directly from Sophos or third-party vendors to building their i...
What is your experience regarding pricing and costs for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
What I like about the product is the license cost and security, as there is no license cost for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages.
What needs improvement with Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
Using open-source, Excel-based tools is not very user-friendly. The complexity comes from using full access Microsoft Excel. I believe that I have not found it very friendly to use Microsoft Excel....
What is your primary use case for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
Our major use case for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages is that our ERP is on Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages.
 

Overview

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