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Sophos Cyberoam UTM vs Sophos Firewall comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers a high ROI with cost-effective cybersecurity, reducing costs and improving efficiency through centralized control.
Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
Sentiment score
6.0
Sophos Firewall enhances security and efficiency, reducing costs and reliance on IT staff, with a favorable return on investment.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
IT Manager at Bavaria Egypt S.A.E.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
Head ICT at NIC Uganda
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is generally effective, but users report variable responsiveness and rely on comprehensive documentation.
Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
Sentiment score
6.5
Sophos Firewall's support is generally well-regarded, but some users experience delays, language barriers, and inconsistent quality.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
I rate the technical support a ten out of ten.
IT Manager at Jabalpur Motors Ltd
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
Network and Infrastructure Manager at Sonysugar
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
Owner at a marketing services firm with 11-50 employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is considered scalable for small to medium enterprises, though less so for large-scale expansions.
Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
Sentiment score
7.0
Sophos Firewall's scalability is effective for SMEs but criticized due to hardware limitations compared to some competitors.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
You can scale up to multiple firewalls with centralized management.
Technical Consultant at a media company with 1,001-5,000 employees
You can't upgrade memory or storage on a specific model, which limits scalability.
Technical Services Lead at Telenet Solutions
I'd recommend it for companies of all sizes.
Founder/Director at Augesys Solutions Pvt Ltd
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is stable and reliable, with occasional issues linked to updates and high traffic, requiring regular patches.
Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
Sentiment score
7.9
Sophos Firewall is praised for stability and reliability, with users appreciating its consistent performance and minimal issues.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
It is rated at nine out of ten for stability and is very reliable.
Director Technical Services at TechnoBIZ
Sophos XG is very stable, even when serving as a DHCP server.
Global IT Manager at Express KItchen
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
IT Manager at Bavaria Egypt S.A.E.
 

Room For Improvement

Fortinet FortiGate users desire better reporting, intuitive UI, improved documentation, simpler pricing, stability, integration, and advanced features.
Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
Sophos Firewall users struggle with connectivity, interface complexity, stability issues, support needs, and desire enhanced features and scalability.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Adjunct Professor, Cybersecurity at University of the People
Business cannot stop just because of issues with support.
Sr. Manager (Technology) at Contessabd
Tekton also has an unstable API with frequent changes, making it challenging to maintain consistency across versions.
CTO at GCET
 

Setup Cost

Fortinet FortiGate offers competitive pricing, though renewal and add-on costs can affect long-term affordability, providing good feature value.
Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
Sophos Firewall offers competitive mid-range pricing with subscription-based licensing and discounts, though advanced features may incur extra costs.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
Currently, it costs about four million shillings in Kenya.
Network and Infrastructure Manager at Sonysugar
The cost depends on the package you are in, such as full threat management or basic.
Technical Services Lead at Telenet Solutions
The last instance I purchased was for three years, around $3,700 for SDG 125.
CEO at Tawassul Technology
 

Valuable Features

Fortinet FortiGate excels with ease of use, robust security, and affordability, featuring web filtering, VPN, SD-WAN, and IPS.
Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
Sophos Firewall offers seamless VPN, integration, intuitive management, robust security, and scalability, enhancing productivity and ensuring a secure environment.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
The way the rule sets are configured makes it an easily understandable way to manage.
Managing Consultant at Affordable IT
The firewall feature of Sophos XG has been the most effective for threat prevention.
Information Technology Specialist at stelios@biolandenergy.com
Integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.
Founder/Director at Augesys Solutions Pvt Ltd
Visibility features are included in XDR. This provides information on user impact, potential threats on specific machines, source and destination IPs, setup firewall details, and unique identifiers for each machine.
Pre Sales Architect at network techlab
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
584
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
Unified Threat Management (UTM) (9th)
Sophos Firewall
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
303
Ranking in other categories
Firewalls (3rd)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Stu Harris - PeerSpot reviewer
Managing Consultant at Affordable IT
Reliable security features have effectively protected against breaches and promote scalable network management
The methodology of the rule sets is perhaps one of the plus points. I think everybody else does it, but the way the rule sets are configured makes it an easily understandable way to manage. One of my presentations demonstrates appropriate and affordable, comprehensive threat protection with centralized management and improved network security. This describes how firewall and VPN functionalities of this product benefit my organization. Protection and identity based security are probably the major selling points, with logging and centralized management. It allows you to identify issues first, and the reporting facilities are there and can be automated. You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on. This describes how Sophos Cyberoam UTM's reporting capability helps in managing our network effectively.
Nassif  Kaleny - PeerSpot reviewer
IT Manager at Bavaria Egypt S.A.E.
Dynamic web and mail filtering contribute to improved security measures
The reporting system is very poor. I cannot trace any traffic to our site if it feels some threats. It just tells me that there is something during a certain time but does not provide information about the type of threats or how to get rid of them. This needs improvement.
report
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Marketing Services Firm
17%
Manufacturing Company
10%
Computer Software Company
10%
Performing Arts
7%
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business359
Midsize Enterprise133
Large Enterprise190
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise29
Large Enterprise17
By reviewers
Company SizeCount
Small Business205
Midsize Enterprise61
Large Enterprise53
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensin...
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
Sophos XG, Sophos XGS
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Sophos Firewall and other solutions. Updated: March 2026.
883,692 professionals have used our research since 2012.