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SolarWinds Pingdom vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Pingdom is 0.3%, up from 0.3% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.0%
SolarWinds Pingdom0.3%
Other97.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are monitoring and reporting."
"Once you set the threshold on your environment, it feels very real-time"
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"The feature of Splunk Observability Cloud that I prefer most is the easy deployment on the cloud."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"I manage six tools, but Splunk Observability Cloud is one of my favorites, and I aspire to build my career specializing in it because it has great features, more attention in the market, and is a relatively new tool with promising growth."
"What I appreciate most about Splunk Observability Cloud is the correlation feature, specifically the ease of correlating logs and issues to those traces to see where within the path of the business function is failing."
"The Add data feature lets you gather any type of log and easily analyze it."
"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"Splunk Observability Cloud has helped improve our operational performance and company's resilience, which was their initial offering."
"The solution is stable and reliable."
 

Cons

"I would like to see better integration with other products."
"Some of the functions could improve by making them easier."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Technical support could use some improvement."
"The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another."
"Splunk Observability Cloud has not yet completely improved our operational performance for our company's resilience as we are just starting out, however, it will help us ultimately to reduce incident time."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."
"The main improvement I would suggest for Splunk Observability Cloud would be offering the ability to implement custom apps, specifically allowing Python scripts that Splunk Cloud could host."
"The monitoring of workloads when using SignalFx could be improved."
"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."
 

Pricing and Cost Advice

"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
"This price of this solution is reasonable."
"The license was paid yearly and included technical support."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"It appears to be expensive compared to competitors."
"This is an expensive solution."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The pricing is based on several factors, including the scale of deployment."
"Splunk APM is a very cost-efficient solution."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Government
10%
Educational Organization
9%
Financial Services Firm
15%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise43
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Spotify, MailChimp, Slack, Twitter
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about SolarWinds Pingdom vs. Splunk Observability Cloud and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.