SolarWinds ipMonitor vs Spiceworks comparison

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

"The most valuable feature is the availability of end devices."

"Spiceworks is generic and free."

"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."

"The solution is easy to use and easy to manage."

"Tickets by e-mail, with actions by hastag."

"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"The software is cloud-based, so I do not need to store any data locally."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"The solution does not include enough features and has some performance issues."

"The licensing cost is high compared to open source tools."

"The licensing cost is high compared to open source tools."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

"Sometimes, it can be difficult to integrate what you need."

"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."

"I am unable to provide suggestions for improvement at this moment."

"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."

"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."

"The product is free! Get it now."

"It's free."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The tool is cheap."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."