SolarWinds ipMonitor vs Spiceworks comparison

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

"The most valuable feature is the availability of end devices."

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."

"The most valuable features are the inventory and personalization."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"The solution is easy to use and easy to manage."

"Tickets by e-mail, with actions by hastag."

"The software is cloud-based, so I do not need to store any data locally."

"The licensing cost is high compared to open source tools."

"The solution does not include enough features and has some performance issues."

"The licensing cost is high compared to open source tools."

"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."

"I am unable to provide suggestions for improvement at this moment."

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

"The GUI must be improved."

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."

"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."

"The product is free! Get it now."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The tool is cheap."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"It's free."