Try our new research platform with insights from 80,000+ expert users

Snyk vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Snyk boosts developer productivity by saving hours daily, improving vulnerability visibility, and offering potential ROI up to 70%.
Sentiment score
7.5
Splunk ITSI quickly delivers ROI by enhancing visibility, reducing costs, and improving performance with centralized data and efficient analytics.
I can see that Snyk saves the costs of hiring security developers for vulnerability scanning and security checks, as that responsibility is now managed by Snyk.
Software Engineer at a computer software company with 11-50 employees
 

Customer Service

Sentiment score
7.6
Snyk's technical support is highly rated for responsiveness, direct engineer communication, but needs improvement in response time and coverage.
Sentiment score
6.3
Splunk ITSI support is generally good, but experiences vary by company size and issue, with occasional delays reported.
Our long-standing association has ensured smooth communication, resulting in favorable support experiences and satisfactory issue resolution.
CEO at a computer software company with 10,001+ employees
Their response time aligns with their SLA commitments.
Information Security Strategy at a insurance company with 10,001+ employees
We could understand the implementation of the product and other features without the need for human interaction.
Senior DevSecOps at V8
The technical support is excellent, and I would rate it at ten.
Senior consultant at a tech services company with 51-200 employees
We typically have weekly calls with the technical staff, and whenever we encounter issues, they usually reply with solutions within one or two days.
Senior Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Snyk offers scalable, efficient scanning with high adoption despite minor delays, integrating seamlessly into cloud environments for developers.
Sentiment score
7.7
Splunk ITSI is scalable for various deployments, though costly; supports large datasets with predictive analysis for resource optimization.
Snyk allows for scaling across large organizations, accommodating tens of thousands of applications and over 60,000 repositories.
CEO at a computer software company with 10,001+ employees
Snyk is very scalable and can handle my organization's growth and changing needs.
Software Engineer at a computer software company with 11-50 employees
Splunk is highly scalable, with the ability to expand efficiently.
Senior consultant at a tech services company with 51-200 employees
When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages.
Senior Consultant at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Users rate Snyk stability highly, citing minimal downtime and reliable performance, despite occasional documentation and upgrade-related issues.
Sentiment score
7.8
Splunk ITSI is stable and reliable, managing large datasets efficiently, with minor challenges mainly during updates and configuration.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
Senior consultant at a tech services company with 51-200 employees
Splunk ITSI (IT Service Intelligence) fails if you do not have good hardware requirements.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Snyk needs improved language support, analysis tools, and integrations, alongside better UI, notifications, compliance features, and user resources.
Splunk ITSI needs better integration, user interface, predictive analytics, machine learning, real-time alerting, automated response, and user support.
It lacks the ability to select branches on its Web UI, forcing users to rely on CLI or CI/CD for that functionality.
CEO at a computer software company with 10,001+ employees
The inclusion of AI to remove false positives would be beneficial.
Director at Marsh
As we are moving toward GenAI, we expect Snyk to leverage AI features to improve code scanning findings.
Information Security Strategy at a insurance company with 10,001+ employees
I would appreciate additional features in the next release of Splunk ITSI (IT Service Intelligence) such as cloud infrastructure monitoring including CICDs, Kubernetes, and similar technologies.
Director at Techpace
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
Senior consultant at a tech services company with 51-200 employees
I believe the installation process should be more uniform, meaning it could be deployed across all components to avoid post-installation issues.
Senior Consultant at a consultancy with 10,001+ employees
 

Setup Cost

Snyk's enterprise pricing is competitive, scalable, and feature-rich, offering clear, user-based models ideal for large organizations.
Splunk ITSI is a costly but comprehensive tool, valued for its observability despite complex licensing and high pricing.
Snyk is recognized as the cheapest option we have evaluated.
CEO at a computer software company with 10,001+ employees
After negotiations, we received a special package with a good price point.
Information Security Strategy at a insurance company with 10,001+ employees
Snyk is less expensive.
Senior DevSecOps at V8
Splunk ITSI tends to be more expensive compared to some open-source solutions.
Senior consultant at a tech services company with 51-200 employees
I believe the pricing is based on daily volume ingestion.
Senior Consultant at a consultancy with 10,001+ employees
 

Valuable Features

Snyk offers simple, cost-effective vulnerability scanning, integrates with development tools, and supports multiple languages with actionable advice.
Splunk IT Service Intelligence enhances incident management with agile data handling, advanced analytics, and effective troubleshooting features for quick issue resolution.
Our integration of Snyk into GitHub allows us to automatically scan codebases and identify issues, which has improved efficiency.
CEO at a computer software company with 10,001+ employees
Snyk helps detect vulnerabilities before code moves to production, allowing for integration with DevOps and providing a shift-left advantage by identifying and fixing bugs before deployment.
Director at Marsh
Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients.
Software Engineer at a computer software company with 11-50 employees
The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems.
Director at Techpace
One valuable feature is the scheduled maintenance window provided by Splunk ITSI (IT Service Intelligence) because Splunk does not offer this scheduling maintenance feature in the core product, but Splunk ITSI (IT Service Intelligence) helps us with these maintenance reports.
Senior Consultant at a consultancy with 10,001+ employees
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
Senior consultant at a tech services company with 51-200 employees
 

Categories and Ranking

Snyk
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Security Tools (7th), Static Application Security Testing (SAST) (8th), GRC (4th), Cloud Management (11th), Vulnerability Management (13th), Container Security (6th), Software Composition Analysis (SCA) (1st), Software Development Analytics (2nd), Cloud Security Posture Management (CSPM) (15th), DevSecOps (2nd), Application Security Posture Management (ASPM) (2nd), AI Security (11th)
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
12th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
IT Alerting and Incident Management (3rd)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Snyk is 1.0%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk ITSI (IT Service Intelligence)0.7%
Snyk1.0%
Other98.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Abhishek-Goyal - PeerSpot reviewer
Software Engineer at a computer software company with 11-50 employees
Improves security posture by actively reducing critical vulnerabilities and guiding remediation
Snyk's main features include open-source vulnerability scanning, code security, container security, infrastructure as code security, risk-based prioritization, development-first integration, continuous monitoring and alerting, automation, and remediation. The best features I appreciate are the vulnerability checking, vulnerability scanning, and code security capabilities, as Snyk scans all open-source dependencies for known vulnerabilities and helps with license compliance for open-source components. Snyk integrates into IDEs, allowing issues to be caught as they appear in the code dynamically and prioritizes risk while providing remediation advice. Snyk provides actionable remediation advice on where vulnerabilities can exist and where code security is compromised, automatically scanning everything and providing timely alerts. Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients. Snyk has helped reduce vulnerabilities significantly. Initially, the repository had 17 to 31 critical and high vulnerabilities, but Snyk has helped manage them down to just five vulnerabilities, which are now lower and not high or critical.
Ahmed Naguib - PeerSpot reviewer
Director at Techpace
Identifying complex diagnostics and alert management improvements needed
The best features of Splunk ITSI (IT Service Intelligence) are the APM, the Application Performance Monitoring, and the diagnostic capabilities. It is state-of-the-art. The intelligent alerting in Splunk ITSI (IT Service Intelligence) is very good. The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems. It is very effective. The customizable dashboards in Splunk ITSI (IT Service Intelligence) facilitate our customers because they are highly adaptable. We have multiple types of dashboards, depending on who will be utilizing them, such as engineering, middle management, IT heads, or NOC teams that will be monitoring systems. The metrics I rely on for monitoring in Splunk ITSI (IT Service Intelligence) depend on what kind of asset or CI we are monitoring. For applications, we have the number of concurrent transactions, response time from the database, and write time on the desk. There are multiple parameters and metrics that we utilize in the monitoring part within ITSI.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
6%
Financial Services Firm
17%
Manufacturing Company
10%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise21
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

How does Snyk compare with SonarQube?
Snyk does a great job identifying and reducing vulnerabilities. This solution is fully automated and monitors 24/7 to find any issues reported on the internet. It will store dependencies that you a...
What do you like most about Snyk?
The most effective feature in securing project dependencies stems from its ability to highlight security vulnerabilities.
What needs improvement with Snyk?
There are a lot of false positives that need to be identified and separated. The inclusion of AI to remove false positives would be beneficial. So far, I've not seen any AI features to enhance vuln...
What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI (IT Service Intelligence) can be improved in terms of the service management function, which is the only drawback, and there are some limitations in terms of event correlation, specific...
 

Also Known As

Fugue, Snyk AppRisk
No data available
 

Overview

 

Sample Customers

StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about Snyk vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.