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Smile Digital Health vs Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Smile Digital Health
Ranking in AWS Marketplace
26th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Ubuntu 18.04 (Ubuntu 18.04 ...
Ranking in AWS Marketplace
512th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

EK
Software Engineer at GigaTECH
Structured FHIR workflows have enabled me to focus on interoperability and business logic
In terms of improvements for Smile Digital Health, there was not anything major that stood out as broken or missing for my use case or the company's needs. Most of what we required was handled well. If I had to nitpick, I would say sometimes the learning curve and visibility into what is happening under the hood could be tricky, especially when debugging across multiple systems. A bit more straightforward observability or clearer error messaging would have made troubleshooting faster. However, I did not find anything that prevented us from accomplishing our tasks, and I was very satisfied.If I had to add something about needed improvements, it would relate to documentation. The platform itself is solid, but when working across multiple systems, it was not always obvious where an issue originated—whether it was from our Java services, an external system, or how Smile Digital Health interpreted a FHIR resource. Clearer guided troubleshooting or examples in the documentation could have helped with those edge cases. However, integration-wise, it worked fine for what we needed; during tricky moments, I sometimes had to dig deeper to understand where and what went wrong.
reviewer2920476 - PeerSpot reviewer
Development Engineer at a media company with 1,001-5,000 employees
Containerization with automation has improved deployment speed and supports efficient DevOps work
One area for improvement would be longer security support and more frequent updates. Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages is stable, but as technology evolves, compatibility with newer versions of Docker, Kubernetes, and other DevOps tools can become a challenge. I would also want to see more lightweight and optimized official Docker images to reduce image size, improve build times, and minimize security vulnerabilities. Better documentation and smoother dependency management could also be more helpful. I would like Canonical to focus more on security updates, vulnerability scanning, and compatibility with modern DevOps tools. For example, smaller or more optimized Docker images would help reduce build time and improve container startup performance. It would also be helpful to have regular updates for commonly used packages and better compatibility with newer Docker and Kubernetes versions. Another important area is clear documentation for upgrading older Ubuntu versions to newer LTS releases without disrupting existing applications. These improvements would make Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages more secure, efficient, and easier to maintain in production. The main areas of improvement that kept my rating at eight instead of a nine or ten would be that there are some newer technologies and dependencies that might have compatibility issues with older packages. Additionally, security maintenance and upgrading to newer LTS versions require additional effort. Overall, it is a good platform, but there is room for improvement in modern tool compatibility, security, and container optimization. A small improvement would be better built-in monitoring and diagnostic tools, making it easier to identify performance issues, memory usage, and resource bottlenecks. It would also be helpful to have similar security patch management, clear upgrade notifications, and more detailed documentation for Docker and Kubernetes compatibility. These small improvements could significantly ease day-to-day system administration and reduce troubleshooting efforts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are a small or medium-sized company that needs a clinical data repository, Smile Digital Health is definitely the cheaper alternative for those looking into using a clinical data repository."
"Smile Digital Health offers excellent features including their health data platform, Omni, which can perform 250,000 transactions a second, making it beneficial for getting data ready for analysis, regardless of the type of analysis needed."
"From what I saw, the positive impact of Smile Digital Health on my organization is that it reduced the amount of custom infrastructure we had to build."
"Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages provides a reliable and flexible environment for our day-to-day activities."
"What I like about the product is the license cost and security, as there is no license cost for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages."
 

Cons

"If I had to nitpick, I would say sometimes the learning curve and visibility into what is happening under the hood could be tricky, especially when debugging across multiple systems."
"Using open-source, Excel-based tools is not very user-friendly."
"The main areas of improvement that kept my rating at eight instead of a nine or ten would be that there are some newer technologies and dependencies that might have compatibility issues with older packages."
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Top Industries

By visitors reading reviews
Insurance Company
31%
Construction Company
23%
Comms Service Provider
9%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Smile Digital Health?
My experience with pricing, setup cost, and licensing for Smile Digital Health is that they are very reasonable, with the partner training making the implementation and setup a turnkey process.
What needs improvement with Smile Digital Health?
Smile Digital Health’s offerings are mature and reliable. Continued investment in implementation accelerators, expanded preconfigured mappings, automated validation, and user-friendly configuration...
What is your primary use case for Smile Digital Health?
My primary use case is Smile Digital Health’s Omni platform for standards-based processing of healthcare data using FHIR. We use its FHIR-based capabilities to transform disparate healthcare data i...
What is your experience regarding pricing and costs for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
What I like about the product is the license cost and security, as there is no license cost for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages.
What needs improvement with Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
Using open-source, Excel-based tools is not very user-friendly. The complexity comes from using full access Microsoft Excel. I believe that I have not found it very friendly to use Microsoft Excel....
What is your primary use case for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages?
Our major use case for Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages is that our ERP is on Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages.
 

Comparisons

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Overview

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