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SentinelOne Vigilance vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
For the overall return on investment, both time and money, I would say it is a full 20.
 

Customer Service

Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
I would rate the actual technical support from SentinelOne Vigilance a nine.
 

Scalability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
 

Stability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
 

Room For Improvement

SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
 

Setup Cost

SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
The pricing, licensing, and setup costs in general are quite affordable.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (19th), Endpoint Protection Platform (EPP) (36th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of SentinelOne Vigilance is 6.4%, down from 8.0% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.6%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rahul Kate - PeerSpot reviewer
Improved efficiency with automated pricing and streamlined console
We are based in India, and we need to have these resources. We use it with smaller teams on security, leveraging expertise from SentinelOne The most valuable functions are automated pricing and ensuring the console is clean.  Additionally, it helps complete RC tasks and get the right information…
Udhayakumar Murugan - PeerSpot reviewer
Integrated auto scan and web filtering facility improves security management
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Services Suites Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good…
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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
16%
Manufacturing Company
7%
Government
5%
Computer Software Company
17%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Overview

 

Sample Customers

Norwegian Airlines, TGI Fridays, AVX, FIMBank
Information Not Available
Find out what your peers are saying about SentinelOne Vigilance vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.