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SentinelOne Vigilance vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
For the overall return on investment, both time and money, I would say it is a full 20.
Managing Director at MaDaTec GmbH
 

Customer Service

Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
I would rate the actual technical support from SentinelOne Vigilance a nine.
Managing Director at MaDaTec GmbH
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Scalability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
 

Stability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
 

Room For Improvement

SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
Managing Director at MaDaTec GmbH
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Setup Cost

SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
The pricing, licensing, and setup costs in general are quite affordable.
Managing Director at MaDaTec GmbH
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
 

Valuable Features

SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
Managing Director at MaDaTec GmbH
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Categories and Ranking

SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of SentinelOne Vigilance is 3.9%, down from 7.1% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Vigilance3.9%
Trend Micro Worry-Free Services Suites0.9%
Other95.2%
Managed Detection and Response (MDR)
 

Featured Reviews

DB
Managing Director at MaDaTec GmbH
Provides innovative security features and accurate real-time threat management
From my reseller and partner perspective, the best features in the products are easy deployment, really small size installation, and an update process. It is a Gartner leader, so there is a lot of innovation in it. Regarding real-time monitoring features, it is absolutely accurate and automatically handled in most cases if configured correctly. I am actually able to synthesize machine learning with human experience to manage complex threats in IRs. This is included as part of the back-office strategy that they run through an AI process. I assess the importance of having 24/7 security coverage provided by SentinelOne Vigilance to be highly needed. As a customer, I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state. I have observed improvements in Incident Response speeds since integrating SentinelOne Vigilance, as there are far more incidents automatically detected and cleared than before.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Healthcare Company
6%
Comms Service Provider
6%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Overview

 

Sample Customers

Norwegian Airlines, TGI Fridays, AVX, FIMBank
Information Not Available
Find out what your peers are saying about SentinelOne Vigilance vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.