Try our new research platform with insights from 80,000+ expert users

SentinelOne Vigilance vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
For the overall return on investment, both time and money, I would say it is a full 20.
 

Customer Service

Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
I would rate the actual technical support from SentinelOne Vigilance a nine.
 

Scalability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
 

Stability Issues

Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
 

Room For Improvement

SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
 

Setup Cost

SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
The pricing, licensing, and setup costs in general are quite affordable.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (15th), Endpoint Protection Platform (EPP) (19th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of August 2025, in the Managed Detection and Response (MDR) category, the mindshare of SentinelOne Vigilance is 6.2%, down from 7.7% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rahul Kate - PeerSpot reviewer
Improved efficiency with automated pricing and streamlined console
We are based in India, and we need to have these resources. We use it with smaller teams on security, leveraging expertise from SentinelOne The most valuable functions are automated pricing and ensuring the console is clean.  Additionally, it helps complete RC tasks and get the right information…
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
9%
Government
6%
Comms Service Provider
6%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Overview

 

Sample Customers

Norwegian Airlines, TGI Fridays, AVX, FIMBank
Information Not Available
Find out what your peers are saying about SentinelOne Vigilance vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.