We compared SentinelOne Singularity Complete and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Users say that VirusTotal’s technical support, but customers would like faster case resolution.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. VirusTotal is generally considered to be a cost-effective solution.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. VirusTotal has a positive ROI.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"SentinelOne is very lightweight. It doesn’t consume much memory of endpoints. Endpoints don't hang, and machine performance doesn’t get impacted. Their technical support is also very nice."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"We find the solution to be scalable."
"The most valuable features include the agent installation and update processes."
"The reporting part is awesome."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"The most valuable features are asset tracking, patching, endpoint tagging, and policy updates."
"The remediation and rollback features are pretty impressive."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The most valuable feature is the worldwide malware information database."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"There is an area of improvement is agent health monitoring, which would give us the ability to cap and manage resources used by the SentinelOne agent. We had issues with this in our environment. We reached out to SentinelOne about it, and they were very prompt in adding it into their roadmap."
"The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"They can improve the administrative interface. They can make it more user-friendly."
"I would like to see category-based web filtering."
"I've had some issues with the specific agents, however, we are moving off of that particular OS that we were having issues with. Other than that, it's been a pretty solid tool."
"We have had cases where Singularity Complete has caused applications to malfunction."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"I would like to see an improved user interface and some automation."
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SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 176 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 2 reviews. SentinelOne Singularity Complete is rated 8.8, while VirusTotal is rated 9.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of VirusTotal writes "A highly stable solution that can be used to manually investigate data leaks, compromised information, and malware". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Recorded Future. See our SentinelOne Singularity Complete vs. VirusTotal report.
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