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Securonix Next-Gen SIEM vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.1
Securonix Next-Gen SIEM boosts security awareness, operational efficiency, and ROI, reducing costs and response times for users.
Sentiment score
3.6
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
The solution is time-saving, particularly in the long run after it is deployed, enabling us to get value promptly.
 

Customer Service

Sentiment score
5.6
Securonix Next-Gen SIEM support is generally effective and knowledgeable but varies in response time, with regional differences.
Sentiment score
5.9
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
They excel in response times and quick reactions when there's an actual threat.
If I raise a ticket, it initially goes to the L1 team, but the next level of escalation is really effective.
There is no UK-based support, which leads to delays in waiting for US support.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.9
Securonix Next-Gen SIEM excels in scalability and performance, efficiently managing large data volumes and user numbers in cloud environments.
Sentiment score
7.0
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
We have not had any customers come back to say they cannot scale at the speed of their business growth.
I can rate it around eight to nine, and it is very scalable and capable of handling tasks, especially for the on-premises product.
The solution is scalable as it is cloud-based and cloud-native.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.8
Securonix Next-Gen SIEM is stable with good performance, occasional slowness, and effective log management, despite initial challenges.
Sentiment score
7.7
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
The stability of Securonix Next-Gen SIEM is based on the events we are processing.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Securonix Next-Gen SIEM needs improvements in user experience, integration, automation, customization, technical support, and compatibility with other technologies.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
Developing custom connectors for each product, especially the internal applications, is difficult, and Securonix Next-Gen SIEM is not up to the mark.
When dealing with a large amount of data, such as when firewall logs increase, queries sometimes crash or get stuck.
The passing and setup are quite complex at the beginning, making onboarding not smooth.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Securonix Next-Gen SIEM offers transparent, competitive pricing based on users, excluding data charges, making it attractive for enterprises.
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
Licensing is based on events per second (EPS), costing between $50 to $60 per EPS.
The solution is definitely not expensive.
The pricing has similar ingestion charges compared to other solutions, such as Splunk.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Securonix Next-Gen SIEM enhances threat detection through advanced analytics and AI-driven features, reducing false positives and manual efforts.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
The other SIEM solutions lack an option for big data analysis, whereas in the Securonix Next-Gen SIEM, we have this option.
The software includes user behavior interactions, dashboards, and training capabilities.
Now, the process is automatic, reducing our workload.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Securonix Next-Gen SIEM
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
35
Ranking in other categories
Identity Threat Detection and Response (ITDR) (8th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Securonix Next-Gen SIEM is 1.1%, down from 1.4% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Mohammed Nadeem Rais - PeerSpot reviewer
The visibility and analytics from Securonix SIEM have become indispensable in identifying and stopping potential threats before they escalate.
The most valuable feature of Securonix Next-Gen SIEM is its advance analytics, flexibility and scalability. We ingest billions of logs without worrying about resource allocation. This makes it a robust and cost-effective solution for our needs. Its user entity and behavior analytics (UEBA) are also integral for detecting insider threats and lateral movements within the organization. These features help organizations strengthen their security posture, protect sensitive data, and maintain compliance with strict regulatory requirements.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Government
6%
Manufacturing Company
6%
Comms Service Provider
18%
Manufacturing Company
12%
Computer Software Company
11%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your primary use case for Securonix Security Analytics?
We work with CrowdStrike, Securonix Next-Gen SIEM, and other cybersecurity products such as Gurucul. We are a service provider and partner of Securonix Next-Gen SIEM. We operate as a reseller of Se...
What do you like most about Securonix Next-Gen SIEM?
The two major features of this product we extensively use are the UEBA capability and the multi-tenant approach with the centralized data logs system. Customers are very happy with these features.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

Securonix Security Analytics
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Dtex Systems, Pfizer, Western Union, Harris, ITG
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Securonix Next-Gen SIEM vs. Trellix Helix Connect and other solutions. Updated: July 2025.
863,331 professionals have used our research since 2012.