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Secureworks Red Cloak Threat Detection and Response [EOL] vs Splunk SOAR comparison

The compared Secureworks and Splunk solutions aren't in the same category. Splunk is ranked #3 in SOAR , with an average rating of 8.0, and holds a 7.3% mindshare. Additionally, 100% of Secureworks users are willing to recommend the solution, compared to 86% of Splunk users who would recommend it.
Splunk SOAR
Read 45 Splunk SOAR reviews
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  • 2,662 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and Splunk SOAR based on real PeerSpot user reviews.

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Buyer's Guide
Security Incident Response
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
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Shubham Sinha. - PeerSpot reviewer
Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work
The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
"We are not a 24/7 SOC, so the most valuable feature of Splunk SOAR is the auto-response to threats when we are not in the office and the notifications that it sends to the on-call engineer."
"The customization of the playbook in Splunk SOAR is very beneficial."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"Workflow management is most valuable. It is easily customizable"
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"SOAR allows custom code to be written and integrates with various technologies through pre-built apps like Windows Remote Management or custom apps we can build ourselves like a secret retrieval app from our vault."
More Splunk SOAR pros
 

Cons

"There are some automated network response portions that we want to turn up."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"The algorithm and machine learning have room for improvement and can be more user-friendly."
"Some of the training materials are on a basic level."
"The number of playbooks on offer should be increased."
"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."
"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."
More Splunk SOAR cons
 

Pricing and Cost Advice

Information not available
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"The tool is not cheap."
"I found the price of Splunk SOAR to be good."
"Splunk SOAR is more expensive compared to other options for SOAR."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
More Splunk SOAR pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Non Profit
8%
Financial Services Firm
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
See all answers
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is affordable cost-wise only, but not competitive from a technical perspective compared to Palo Alto SOAR and FortiSOAR.
See all answers
What needs improvement with Splunk Phantom?
The creation of playbooks is complex in Splunk SOAR ( /categories/security-orchestration-automation-and-response-soar ), and the number of integrations needs enhancement. Although it enhances alert...
See all answers
 

Comparisons

No data available
Cortex XSIAM vs Splunk SOAR Logo
Cortex XSIAM vs Splunk SOAR
Compared 20% of the time
Palo Alto Networks Cortex XSOAR vs Splunk SOAR Logo
Palo Alto Networks Cortex XSOAR vs Splunk SOAR
Compared 19% of the time
Fortinet FortiSOAR vs Splunk SOAR Logo
Fortinet FortiSOAR vs Splunk SOAR
Compared 10% of the time
Tines vs Splunk SOAR Logo
Tines vs Splunk SOAR
Compared 9% of the time
ServiceNow Security Operations vs Splunk SOAR Logo
ServiceNow Security Operations vs Splunk SOAR
Compared 8% of the time
More Splunk SOAR Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
April 2025
Secureworks Red Cloak Threat Detection and Response [EOL] reportDownload Secureworks Red Cloak Threat Detection and Response [EOL] product report
Buyer's Guide
Splunk SOAR
April 2025
Splunk SOAR reportDownload Splunk SOAR product report
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Phantom
 

Overview

Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.

Secureworks

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats. 

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk
 

Sample Customers

Ricoh
Recorded Future, Blackstone
Buyer's Guide
Security Incident Response
April 2025
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