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SAP HCM vs SAP SuccessFactors HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP HCM
Ranking in Cloud HCM
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Benefits Administration (4th), Talent Management (3rd)
SAP SuccessFactors HCM
Ranking in Cloud HCM
16th
Average Rating
8.6
Reviews Sentiment
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…
MS
Increased onboarding efficiency and enhanced user engagement with comprehensive performance management
All features have been valuable, particularly as we are investigating whether to connect it with Talent Management. Currently, we have a solution with Degree, and we are considering moving it to SAP Talent Management. This would provide a single location to house everything, allowing all employees to use the same platform rather than two separate platforms. This also reduces integration expense and management costs. Different stakeholders benefit from various aspects of the interface and dashboards. Managers can examine their team members' skill sets. From an employee perspective, they can track their progress and match it with their objectives and goals. From an organizational perspective, we can maintain a comprehensive view when considering upskilling or other resource-related decisions. The dashboards are highly effective. The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sometimes, employees may have pending requests that need approval, so you should check those and clear any errors to ensure smooth processing."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"The stability of the solution is good."
"SAP HCM is a competitive and comprehensive tool that covers major programs in the enterprise and supports the global process."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"SAP HCM has valuable features for analytics data management."
"The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization."
"The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage."
 

Cons

"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"The speed of technical support can be improved."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues."
"The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems."
 

Pricing and Cost Advice

"Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
"The solution is cheap."
"We purchase the product's yearly license."
"The pricing is really high."
"The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"Licensing fees are paid yearly."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What is your experience regarding pricing and costs for SAP SuccessFactors HCM?
Regarding pricing, it is a significant consideration. Though I have secured a good deal, I would rate the pricing at 8, indicating it is expensive.
What needs improvement with SAP SuccessFactors HCM?
The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data cente...
What is your primary use case for SAP SuccessFactors HCM?
My main use case for the SAP SuccessFactors HCM is primarily ensuring anytime, anywhere availability of the HCM platform to employees, managers, employee self-service, manager self-service, leaders...
 

Comparisons

No data available
 

Also Known As

SAP Human Capital Management
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
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