No more typing reviews! Try our Samantha, our new voice AI agent.

Sana Commerce vs Spryker Systems comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sana Commerce
Ranking in eCommerce Platforms
14th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Spryker Systems
Ranking in eCommerce Platforms
8th
Average Rating
6.8
Reviews Sentiment
4.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the eCommerce Platforms category, the mindshare of Sana Commerce is 1.5%, down from 1.6% compared to the previous year. The mindshare of Spryker Systems is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
Spryker Systems1.0%
Sana Commerce1.5%
Other97.5%
eCommerce Platforms
 

Featured Reviews

MB
ERP Enterprise Architect at a pharma/biotech company with 201-500 employees
Reduced the customer care team's time, got us new customers, and required no third-party integrations
Their support should have more in-depth knowledge about different ERP solutions that they connect to. There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area. There could also be more features coming out on the platform, but I know they are already working on that. I know they're changing the way they manage that.
AP
Staff Engineer at a tech vendor with 10,001+ employees
Headless architecture has powered high‑traffic APIs and accelerated complex commerce projects
For Spryker Systems, there is one major issue I see. There are no peer groups or developer channels where we can post our problems. If we go with Magento and other frameworks, there are many developers available there. You can search on Google, and there are multiple solutions available. You can see the solution, apply it, and then determine if you are able to solve your problem. This type of community resource is missing in Spryker Systems, so they need to do a lot of work on their side. Some user-friendly features are missing in Spryker Systems. Right now, in the present release, they did some things, but they need to do much more from a normal user's point of view. Currently, Spryker Systems is only focused on developer points of view, such as how a developer can extend the functionality or inject functionality into the system. However, if we talk about default features, there are no features. For example, there is nothing for reporting, and if we go with the configuration, only basic configuration is available. No high-level or low-level configuration exists. For example, if we want to showcase something on the cart checkout page, you cannot simply go into the configuration and enable or disable things. These types of features are missing. If Spryker Systems works on these parts, then it is a very cool platform from a user's standpoint.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, it is a critical thing to know that all the information is managed within ERP, there is no third-party solution, there are no interfaces, and this is, in our opinion, a critical reason for the existing success."
"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."
"Eventually, when we got it up and running, the solution helped to streamline our processes for bridging our ERP and eCommerce systems."
"Using Sana Commerce has helped to increase customer engagement online."
"The main reason they chose Sana was because of the ERP connection in real-time, which gives us the ability to display product availability and specific prices for each customer, per article, in real-time."
"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."
"The site saves us the time we used to spend on emails and phone calls with customers, has helped reduce manual work because we're not entering in phone orders or email orders, and has driven a 10 to 15 percent increase in new customers along with strong adoption by existing customers."
"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."
"So far, as I could see, Spryker Systems is stable in my experience."
"If someone has a big product, then they can use Spryker Systems there, and if they do not want to lose customers' sessions or lose their customers, then Spryker Systems is a viable option."
"From an extensive point of view or for a large project point of view, Spryker Systems is the best platform right now."
"Spryker Systems is very useful as we can use it as a user interface and as an entire ERP or CRM system."
"Spryker Systems has had a positive impact on my company because we were able to generate a significant revenue increase in our e-commerce area."
"The platform's composability is valuable as it provides a variety of extensions to interface with other solutions."
"Over the last six months, I have found that Spryker Systems' composable commerce and integration capabilities have helped me because Spryker also has the capability with Docker."
 

Cons

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration."
"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."
"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."
"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."
"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."
"Their support should have more in-depth knowledge about different ERP solutions that they connect to."
"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."
"For Spryker Systems, there is one major issue I see. There are no peer groups or developer channels where we can post our problems."
"In my opinion, there are no best features on Spryker Systems. It is a very complex system that uses hexagonal architecture and is very complicated."
"Spryker Systems could be improved if we can reduce the complexity level."
"Spryker, even with its native features, often requires some development and configuration into the code, which is not straightforward in the beginning."
"In Spryker Systems, the main issue is that connectivity is too difficult. If I want to make a small change, I have to pass code through three layers: Zed, Yves, and middleware."
"When we build a Spryker Systems application in our local environment, it is really painful as it takes a long time, and the build requires a high-configuration system to become executable in our local environment."
"Spryker Systems is a good company with good customer support. However, there are also problems and setbacks from time to time."
 

Pricing and Cost Advice

"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."
"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."
"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."
"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."
Information not available
report
Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
26%
Manufacturing Company
17%
Educational Organization
9%
Financial Services Firm
9%
Construction Company
26%
Comms Service Provider
11%
Insurance Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Spryker Systems?
Spryker Systems can improve with their setup functionalities, as it is totally based on the Symfony framework and vendor libraries. When we build a Spryker Systems application in our local environm...
What is your primary use case for Spryker Systems?
Spryker Systems is our primary e-commerce platform, and we have developed multiple applications including subscription portals, leasing portals, and billing and checkout functionalities using Spryk...
What advice do you have for others considering Spryker Systems?
I advise them that if they are planning to get Spryker Systems in their local environment or in their day-to-day practice, they need to use high-configuration systems and have a good technical envi...
 

Also Known As

No data available
Spryker Cloud Commerce OS
 

Overview

 

Sample Customers

Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.
Information Not Available
Find out what your peers are saying about Sana Commerce vs. Spryker Systems and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.