Sage CRM vs SuiteCRM comparison

Sage and SalesAgility are both solutions in the CRM category. Sage is ranked #27 with an average rating of 8.3, while SalesAgility is ranked #43 with an average rating of 7.0. Sage holds a 0.6% mindshare in CRM, compared to SalesAgility’s 0.5% mindshare. Additionally, 77% of Sage users are willing to recommend the solution, compared to 100% of SalesAgility users who would recommend it.

Sage CRM

Read 8 Sage CRM reviews

319 Views
196 Comparison Views

77% willing to recommend

SuiteCRM

Read 1 SuiteCRM review

158 Views
98 Comparison Views

100% willing to recommend

Sage CRM

SuiteCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Sage CRM and SuiteCRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: May 2025).

Buyer's Guide

CRM

May 2025

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Helped 851,042 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage CRM

Ranking in CRM

27th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

SuiteCRM

Ranking in CRM

43rd

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the CRM category, the mindshare of Sage CRM is 0.6%, down from 0.7% compared to the previous year. The mindshare of SuiteCRM is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Samuel Benavides

Project Manager at Exis TI

Useful employee and client monitoring, reliable, and good online support database

I would encourage people to use this solution. Sage CRM is effective because it allows for all communication, transactions, cases, opportunities, and leads to be accessed by team members. This means that even if an individual is absent, the team can still respond to clients, customers, or suppliers in a timely manner. As a result, there is a high level of efficiency in decision-making and time management with the use of CRM. It is highly flexible. I rate Sage CRM an eight out of ten.

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JorgeValenzuela

Owner at CPSTECH

Provides valuable reporting tools, but the user interfaces could be simplified

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified. I have been using SuiteCRM for five…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"Sage CRM is flexible, customizable, and user-friendly."

"We have found the solution to be stable."

"The part I like the most is the reporting."

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"The solution's technical support is fast to respond."

"It has been helpful for opportunity management and lease management."

"The product's most valuable feature is the ease of obtaining information to make decisions."

Cons

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

"I would like Sage to improve their UI."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"Sage CRM doesn't have a dashboard for dynamic reporting."

"With regards to monitoring the transaction with alerts, it could be better."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

"Its user interface could be better."

"The platform's user interfaces could be simplified."

Pricing and Cost Advice

"From an African perspective, the solution is relatively expensive."

"We have a yearly license."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

"The product is expensive."

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"The product's initial price is quite low, around $100 for a fixed deployment."

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Government

13%

Financial Services Firm

11%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Sage CRM?

The solution's technical support is fast to respond.

See all answers

What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

What is your experience regarding pricing and costs for SuiteCRM?

The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.

See all answers

What needs improvement with SuiteCRM?

The platform's user interfaces could be simplified.

See all answers

What is your primary use case for SuiteCRM?

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.

See all answers

Comparisons

Microsoft Dynamics CRM vs Sage CRM

Compared 100% of the time

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Bitrix24 vs SuiteCRM

Compared 100% of the time

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Product Reports

Buyer's Guide

CRM

May 2025

Download Sage CRM product report

Buyer's Guide

CRM

May 2025

Download SuiteCRM product report

Overview

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

Sage

SuiteCRM is a powerful open-source CRM platform, providing a 360-degree view of customers and business interactions. Ideal for businesses of all sizes, it offers scalability and customization, allowing users to adapt it to diverse organizational needs. With features like sales management, marketing automation, customer service, project management, and robust reporting, SuiteCRM ensures comprehensive business management. Its cost-effectiveness, with lower licensing costs compared to proprietary CRM solutions, makes it an attractive choice. The platform is community-driven, benefiting from a large and active community that provides ongoing support, bug fixes, and updates. Businesses can leverage SuiteCRM to enhance customer relationships, boost sales and revenue, improve productivity, and enjoy greater flexibility through tailored customization.

SalesAgility

Sample Customers

Avis, Fuji Xerox, Formula 1

Information Not Available

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: May 2025.

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