No more typing reviews! Try our Samantha, our new voice AI agent.

RSA SecurID vs UserLock comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
RSA SecurID
Ranking in Authentication Systems
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
Multi-Factor Authentication (MFA) (5th)
UserLock
Ranking in Authentication Systems
29th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (34th)
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of RSA SecurID is 2.0%, down from 5.2% compared to the previous year. The mindshare of UserLock is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
RSA SecurID2.0%
UserLock1.1%
Other93.2%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Santhosh Rajamanickam - PeerSpot reviewer
Senior Consultant - Principal SOC Security at Royal Technology Solutions LLC
Enhanced security, reliable, helpful technical support, and easy to install
RSA SecurID Access is a scalable solution. I would rate the scalability of RSA SecurID Access a nine out of ten. Initially, our organization had around 250 users for whom we were aware of the usage of the solution. However, there were certain users for whom we were not notified due to the nature of their job, and hence we were not aware of their usage. Eventually, we decided to scale the solution for all our 4,000 users. Currently, we are using it for 250 users only. There is a high likelihood that we will expand our usage in the future.
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the features that Cisco Duo offers."
"Cisco Duo is an excellent solution to protect our network."
"The two-factor login is great. I receive a message and just have to press okay."
"The Verified Duo Push feature is valuable. It gives an extra level of security beyond just the regular push."
"The biggest return on investment for me when using Cisco Duo is gaining time, as I don't have to look at ten different MFA apps, and I know it will work."
"The technical support is of a very high level, and if you have a problem they will be able to support you, logging in remotely as an engineer to give assistance, and with the upgraded license the support is even better and they will do everything for you if you have a problem, so the support is extremely good."
"The features of Cisco Duo have benefited my organization because it's secure, provides a way of accessing the workspace, and it's easy to operate from mobile."
"Cisco Duo has improved our operational efficiency and reduced costs in areas including authentication, IT support, and security operations."
"I would say that the two-factor authentication and the ease of installation and configuration are the most valuable features of this solution."
"The most valuable features of RSA SecurID Access are push notifications, multifactor authentication, and ease of integration and deployment."
"With the SSO RSA technology, we simplify the login and authorization process for dozens of web sites with high load traffic."
"One of the most valuable feature is the ID soft token and hard token."
"In house applications access via weblink can be locked down to specific groups or criteria."
"It is easy to set up and reliable."
"Encryption random key generation and making it available for the user on the fly without any knowledge of the user regarding the keys."
"It is a scalable solution."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"Duo Security could improve by being more compatible with other vendors."
"Cisco Duo did not help reduce the cost of the overall authentication method that we have in our company; instead, it increased, obviously."
"I do not think Cisco Duo is the best option on the market thus far."
"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."
"The experience of the deployment with Cisco Duo is pretty rough."
"Compared to other vendors, Cisco Duo is on the pricey end."
"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"We are currently migrating to CA Site Minder due to RSA not having a viable SSO solution at this time."
"Sometimes, we encounter issues with other applications that are not compatible with RSA SecurID Access and require expert troubleshooting. At those times, we need additional support from an implementation perspective. This is an area where Oracle can improve as there is no substitute for reliable and efficient support."
"It doesn't offer an agent-based or reverse-proxy-based approach to integration, which could enhance its flexibility."
"I would really rate the technical support as 4 (in a scale of 1-10). My interaction with the technical support was never good."
"There are different compliances across the globe; RSA SecurID Access could be more complaint-based."
"The interface needs to improve a lot. It should be easier to manage and navigate."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"Its price is reasonable. It is not highly expensive."
"Our licensing fee is currently on an annual basis."
"The product’s pricing is reasonable."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I think the price of this solution is reasonable compared to YubiKey and Duo given that it offers the same similar features."
"RSA SecurID Access is expensive."
"You will be hard-pressed to find better pricing."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
921,523 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
8%
Outsourcing Company
8%
Government
7%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
Ask a question
Earn 20 points
Ask a question
Earn 20 points
 

Also Known As

Duo Security
RSA SecurID Access, RSA Access Manager
No data available
 

Overview

 

Sample Customers

Information Not Available
Milliman, Geisinger Health System, Advanced Micro Devices
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about RSA SecurID vs. UserLock and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.