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ReversingLabs vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReversingLabs
Ranking in Anti-Malware Tools
18th
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Application Security Tools (24th), Container Security (26th), Software Composition Analysis (SCA) (12th), Threat Intelligence Platforms (11th), Software Supply Chain Security (13th)
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
9th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (13th), Office 365 Protection (2nd)
 

Mindshare comparison

As of May 2025, in the Anti-Malware Tools category, the mindshare of ReversingLabs is 0.9%, up from 0.7% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Jesse Harris - PeerSpot reviewer
Comes with a large sample size and helps t stay on top of emerging threats
The solution helps to stay on top of emerging threats with easy integration with other products.  ReversingLabs has a large sample size.  The solution needs to improve integrations.  I have been using the solution for four to five years.  ReversingLabs' stability is excellent.  I rate the…
George Kajaia - PeerSpot reviewer
Work hours are not lost searching through spam emails to determine which emails are legitimate
In history on the reporting graph, when you are trying to search for sender by address, it won't search by domain. I could send an email from SendGrid with my domain, but with SpamTitan, if you search by that domain then it wouldn't search it. It only searches from the field, not in the envelope field. Unfortunately, mass mailing companies, like SendGrid, send email with the form address and that completely differs from the domain envelope form address. There is no way to search for the envelope form. So, I gave them an idea to improve this filtering. For example, if I have to search an email sent by SendGrid, then I am forced to search by the recipient, then find the emails marked as spam. This is quite a huge hassle. They told me that they are aware of this and will try to add it, but they haven't added it yet. I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this. From 2020 to 2021, there was a huge switch in the types of spam coming in. SpamTitan's anti-spam should be enabled to catch this spam. The spam catching rate went down over the last three to four years. I think this is because spammers are evolving and using different methods to send spam emails. The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan. The most worrying are the phishing emails. I would like SpamTitan to upgrade and improve the phishing catch rate. The sandbox of the Bitdefender engine is not working correctly. They sent me an email that they pulled it because it was not working as it was intended to work. So, they are working on this as well, and maybe the sandbox will be fixed. The sandbox is for viruses. If something goes through then it is sent to the sandbox for analysis. However, I am not using the sandbox right now. I am just quarantining this type of attachment right away.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As far as static analysis information is concerned, we use most of the information that is available in order to determine whether or not we might be dealing with a malware variant. This includes information that is related to Java rules. This is also related to malware families indicated or specific malicious software variants that are labeled by name."
"As far as the malware repository is concerned, it's extensive. It's a good source for finding samples, where we are unable to find them on other channels or by leveraging other sources."
"ReversingLabs has a large sample size."
"It offers reports on a great many more file types than the other analysis solutions we have. It can give us a more in-depth analysis and better reporting on a larger number of file types. It also gives us a more comprehensive score on a number of things as well, and that's why we're using it as a front-end filter. It gives us more information... It's valuable because of its depth of information, as well as the breadth it gives us. There aren't a lot of tools that cover all of the different file types."
"The automated static analysis of malware is the most valuable feature. Its detection abilities are very good. It hits all of the different platforms out there, platforms that see the items in the wild."
"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"SpamTitan is highly scalable. You can add as many clustered servers as you require. If you find that your cluster is under a heavy load, it's simple to get SpamTitan to add other clusters to your environment. If we doubled in staff, our current solution has more than enough capacity to cope, but we're not planning on changing our usage at this time."
"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"The solution is not hard to manage."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
 

Cons

"I would like to see if we could do a little bit more of bulk uploading of hash sets. Right now, I can only do them individually."
"The solution needs to improve integrations."
"We would really like further integration with our threat intelligence platform, which is called ThreatConnect. We would also really like further integrations with an endpoint protection product we use called Tanium. The reason I mentioned both of these is that ReversingLabs claims to have extensive integrations with both of them, but they did not work for us."
"While the company is very helpful, it would be very much appreciated to have extensive proof of concept scripts for the different APIs available, though not for all the APIs that we have purchased. Respective scripts are available, but those scripts which are available are typically not of very high quality."
"The product support could be better at times. Sometimes, the resources that they provide could be of higher quality."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
"It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."
"Its GUI can definitely be improved. As the administrator of the product, the GUI isn't very logically built. If you need something, you don't have one menu where you can say, "Well, this relates to our customers," and manage everything for your customers in that interface. The naming and placement of some of the menus need improvement. For example, if I'm looking for a log to take a look at what has passed through the filter of a specific customer, I get these ZIP-packed files that I can't use for anything. I have to look under history instead. The naming of some of the features is off by a lot."
"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"When in the control panel, the context menu that appears when you right-click on an email should present options for adding the sender to the whitelist or blocking them."
"I'm not 100% sure how well they scan certain attachments."
 

Pricing and Cost Advice

"We have a yearly contract based on the number of queries and malicious programs which can be processed."
"Currently, the license number of lookups that we purchased has not been reached yet, because the integration has only recently been completed. However, our usage is expected and planned to increase over the next couple of months."
"Compared to the market, its price is fair."
"The pricing for this solution is fair, and comparable with other products."
"The price was great compared to other solutions that we looked at the time."
"I pay $650 per year for 50 licenses."
"The pricing was a little bit below the average of what we were looking at."
"The pricing of SpamTitan is about right. It's not over-priced per user. It's not super cheap either, but it is a very good product..."
"We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
"The pricing is very reasonable and very comparable in the industry... Their licensing structure does leave a little bit to be desired. I would like it to be easier to understand how I can add licenses and update things."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Insurance Company
8%
Manufacturing Company
6%
Computer Software Company
21%
Manufacturing Company
14%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

ReversingLabs Titanium, ReversingLabs secure.software
No data available
 

Overview

 

Sample Customers

Financial services, healthcare, government, manufacturing, oil & gas, telecommunications, information technology
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about ReversingLabs vs. TitanHQ SpamTitan and other solutions. Updated: April 2025.
852,098 professionals have used our research since 2012.