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ReversingLabs vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReversingLabs
Ranking in Anti-Malware Tools
43rd
Average Rating
9.2
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Application Security Tools (41st), Container Security (48th), Software Composition Analysis (SCA) (23rd), Threat Intelligence Platforms (TIP) (33rd), Software Supply Chain Security (19th)
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
20th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (19th), Office 365 Protection (4th)
 

Mindshare comparison

As of October 2025, in the Anti-Malware Tools category, the mindshare of ReversingLabs is 0.8%, down from 0.9% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan0.5%
ReversingLabs0.8%
Other98.7%
Anti-Malware Tools
 

Featured Reviews

Jesse Harris - PeerSpot reviewer
Comes with a large sample size and helps t stay on top of emerging threats
The solution helps to stay on top of emerging threats with easy integration with other products.  ReversingLabs has a large sample size.  The solution needs to improve integrations.  I have been using the solution for four to five years.  ReversingLabs' stability is excellent.  I rate the…
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As far as the malware repository is concerned, it's extensive. It's a good source for finding samples, where we are unable to find them on other channels or by leveraging other sources."
"It offers reports on a great many more file types than the other analysis solutions we have. It can give us a more in-depth analysis and better reporting on a larger number of file types. It also gives us a more comprehensive score on a number of things as well, and that's why we're using it as a front-end filter. It gives us more information... It's valuable because of its depth of information, as well as the breadth it gives us. There aren't a lot of tools that cover all of the different file types."
"ReversingLabs has a large sample size."
"As far as static analysis information is concerned, we use most of the information that is available in order to determine whether or not we might be dealing with a malware variant. This includes information that is related to Java rules. This is also related to malware families indicated or specific malicious software variants that are labeled by name."
"The automated static analysis of malware is the most valuable feature. Its detection abilities are very good. It hits all of the different platforms out there, platforms that see the items in the wild."
"It provides security for the communication between the sender and receiver. It does the encryption perfectly. We ensure that emails are sent without any security breaches. The spam catch rate at the moment is almost 100%."
"I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."
"It is a very easy product to use. There is one interface that services all our clients' health. Once learning the interface, we don't have to learn another one for each client. It is the same interface, which is valuable. Therefore, we find the single interface the most valuable since I have a very small team. I don't have one or two people dedicated to just SpamTitan. We all need to learn the interface and be fluent in it. So, having a unified single interface is a big deal for us. I don't have to teach my people five different interfaces in order to be managing a product. They use one interface for all our clients. It is a single pane of glass, which is huge for us."
"SpamTitan learned faster than I thought it was going to, based on other products that I've used. There was a lot more feedback. The other products are based on the users, but this one, with its AI, seems to produce tremendous improvements day-to-day. I told the teams it was going to take two to three weeks but, within a week, we had dropped the amount of spam that was getting through."
"The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch."
"The fact that it does exactly what it says on the box is what I find most valuable about SpamTitan. They've reduced our spam by about 99 percent."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"The user interface for regular users is quite intuitive. The email report that they receive is pretty self-explanatory. The online interface for administrators is simple yet really quite effective. It's really a set-it-and-forget-it, and everything is available when needed."
 

Cons

"The solution needs to improve integrations."
"I would like to see if we could do a little bit more of bulk uploading of hash sets. Right now, I can only do them individually."
"While the company is very helpful, it would be very much appreciated to have extensive proof of concept scripts for the different APIs available, though not for all the APIs that we have purchased. Respective scripts are available, but those scripts which are available are typically not of very high quality."
"We would really like further integration with our threat intelligence platform, which is called ThreatConnect. We would also really like further integrations with an endpoint protection product we use called Tanium. The reason I mentioned both of these is that ReversingLabs claims to have extensive integrations with both of them, but they did not work for us."
"The product support could be better at times. Sometimes, the resources that they provide could be of higher quality."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"The solution is very slow, it crashes and we have difficulties getting emails."
"The user interface of SpamTitan is fair, at best. They're coming out with a new one. The current one is a bit hard to navigate, and that was the biggest part of what made it a steep learning curve. It took three to six months to learn how to find stuff in there."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"The setup was a little difficult, but they did have people who helped me so I eventually got there. They had a change and my IT people had to do some stuff. There was something about pointers. I don't remember the details where we had a little trouble, but they were changing some things around."
"The SpamTitan user interface is not amazing, but I don't mind it. I know they are releasing a new one soon. I have seen it and it looks a lot better. That has been an area that needs improvement."
"There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first."
 

Pricing and Cost Advice

"We have a yearly contract based on the number of queries and malicious programs which can be processed."
"Currently, the license number of lookups that we purchased has not been reached yet, because the integration has only recently been completed. However, our usage is expected and planned to increase over the next couple of months."
"Everything has really been great with the pricing and licensing. In fact, we just implemented ArcTitan because everything was going so well with SpamTitan."
"It's a very good product and the pricing and licensing are exceptionally reasonable."
"The price was great compared to other solutions that we looked at the time."
"The pricing was much more competitive than other solutions, so I was like, "Okay, let's give it a try.""
"Pricing is on par with other products, and it's reasonable."
"We're satisfied with the pricing and licensing for SpamTitan."
"They have different packages, services, or products that they sell. I would recommend it for small businesses to larger organizations, even enterprises, but not individuals."
"The pricing model was one of the reasons that we selected it. The solution was very effective at what it did and it was very cost-effective. My client saved in the 30% to 40% range by installing it, so the pricing is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Insurance Company
8%
Manufacturing Company
7%
Computer Software Company
21%
Manufacturing Company
11%
Performing Arts
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

ReversingLabs Titanium, ReversingLabs secure.software
No data available
 

Overview

 

Sample Customers

Financial services, healthcare, government, manufacturing, oil & gas, telecommunications, information technology
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about ReversingLabs vs. TitanHQ SpamTitan and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.