We performed a comparison between ReversingLabs and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools."ReversingLabs has a large sample size."
"As far as the malware repository is concerned, it's extensive. It's a good source for finding samples, where we are unable to find them on other channels or by leveraging other sources."
"As far as static analysis information is concerned, we use most of the information that is available in order to determine whether or not we might be dealing with a malware variant. This includes information that is related to Java rules. This is also related to malware families indicated or specific malicious software variants that are labeled by name."
"The automated static analysis of malware is the most valuable feature. Its detection abilities are very good. It hits all of the different platforms out there, platforms that see the items in the wild."
"It offers reports on a great many more file types than the other analysis solutions we have. It can give us a more in-depth analysis and better reporting on a larger number of file types. It also gives us a more comprehensive score on a number of things as well, and that's why we're using it as a front-end filter. It gives us more information... It's valuable because of its depth of information, as well as the breadth it gives us. There aren't a lot of tools that cover all of the different file types."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"If all you have is a solution that looks at every piece of email and applies the same types of rules, you don't get a very smart solution. Whereas, if you can do it per mailbox or per domain, like you can with SpamTitan, that means you are effectively able to configure it almost per-user, which is great."
"The user interface is great. Everything is in the browser; it is easy to set up and there are not a lot of tabs."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan."
"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"I would like to see if we could do a little bit more of bulk uploading of hash sets. Right now, I can only do them individually."
"While the company is very helpful, it would be very much appreciated to have extensive proof of concept scripts for the different APIs available, though not for all the APIs that we have purchased. Respective scripts are available, but those scripts which are available are typically not of very high quality."
"The solution needs to improve integrations."
"The product support could be better at times. Sometimes, the resources that they provide could be of higher quality."
"We would really like further integration with our threat intelligence platform, which is called ThreatConnect. We would also really like further integrations with an endpoint protection product we use called Tanium. The reason I mentioned both of these is that ReversingLabs claims to have extensive integrations with both of them, but they did not work for us."
"Emails from companies we work with often get flagged, and I have to go in and release them. For example, I made a hotel reservation today from Marriott that got blocked. I'm sure hotels spam people, but I wish there was a way to know that the email was to confirm my reservation and for it to allow that through."
"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."
"It's been the same interface for ten years and some things are hard to find, even after using it for years."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
ReversingLabs is ranked 19th in Anti-Malware Tools with 4 reviews while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 76 reviews. ReversingLabs is rated 9.2, while TitanHQ SpamTitan is rated 9.0. The top reviewer of ReversingLabs writes "We use the product for data enrichment or downloading malicious programs that we are otherwise unable to find". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". ReversingLabs is most compared with VirusTotal, CrowdStrike Falcon, Black Duck, Flashpoint Intelligence Platform and Snyk, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email.
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