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RedHat 9 with support by ProComputers vs Smile Digital Health comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RedHat 9 with support by Pr...
Ranking in AWS Marketplace
643rd
Average Rating
9.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Smile Digital Health
Ranking in AWS Marketplace
26th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Gustavo Soares - PeerSpot reviewer
Analista de TI at App Vida
Achieved nonstop medical imaging access and secure patient data while automating daily operations
Regarding how RedHat 9 with support by ProComputers could be improved, I believe there are some points that could be enhanced, such as reducing the complexity and cost of licensing. The subscription model and socket counting can be complex and have a high cost for expanding smaller development environments. The learning curve could also be simplified: although security is impeccable, solving SELinux troubleshooting issues in advanced scenarios requires a considerable amount of diagnostic time for those who are just starting out. Documentation and the unified migration interface could be improved as well. The process of transitioning between major versions, such as from RedHat 8 to 9, has evolved a lot with Leapp, but it could still have tools such as simpler visual wizards and less dependency on manual scripts and customized scenarios. For me, the main improvement points in RedHat 9 with support by ProComputers are mainly the cost of the subscription model, which can be high when scaling new environments, and the complexity of configuring SELinux, which requires more time for the team to analyze errors when advanced blocks occur. I believe that RedHat 9 with support by ProComputers, to be a 10, would need to address what I mentioned in the previous answer. That would be broader documentation in the sense of providing tools with more visual and simple assistance, with less dependence on scripts, and reducing cost complexity. Some subscription and socket counting models can have a high cost for expansions of smaller development environments. I believe I have mentioned all the improvement suggestions I think are viable.
EK
Software Engineer at GigaTECH
Structured FHIR workflows have enabled me to focus on interoperability and business logic
In terms of improvements for Smile Digital Health, there was not anything major that stood out as broken or missing for my use case or the company's needs. Most of what we required was handled well. If I had to nitpick, I would say sometimes the learning curve and visibility into what is happening under the hood could be tricky, especially when debugging across multiple systems. A bit more straightforward observability or clearer error messaging would have made troubleshooting faster. However, I did not find anything that prevented us from accomplishing our tasks, and I was very satisfied.If I had to add something about needed improvements, it would relate to documentation. The platform itself is solid, but when working across multiple systems, it was not always obvious where an issue originated—whether it was from our Java services, an external system, or how Smile Digital Health interpreted a FHIR resource. Clearer guided troubleshooting or examples in the documentation could have helped with those edge cases. However, integration-wise, it worked fine for what we needed; during tricky moments, I sometimes had to dig deeper to understand where and what went wrong.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If they need something robust, scalable, extremely secure, with excellent support and a range of infrastructure possibilities, it is without a doubt one of the best products on the market."
"Security tools such as SELinux and OpenSCAP help identify vulnerabilities and maintain environment compliance, which reduces manual work, minimizes the risk of failures, and improves the availability of corporate services."
"RedHat 9 with support by ProComputers is a perfect tool for any corporate environment because it delivers several improvements, standardization, tools, and features that are required nowadays in daily corporate environments."
"This productivity gain shows up in the team's daily work in the ready-made images and in the automation with Terraform and Pulumi."
"RedHat 9 with support by ProComputers has positively impacted my work and my organization by improving productivity."
"Kubernetes and OpenShift are features of RedHat 9 with support by ProComputers that help with modern architecture, improve scalability, and simplify the DevOps process."
"For example, I can apply a build in production, within our working language, and know that I can reproduce it in any scenario within RedHat."
"I appreciate the accuracy and reliability of the output from the AI capabilities of RedHat 9 with support by ProComputers because it was my first experience with EA of ProComputers, and I enjoy it a lot."
"From what I saw, the positive impact of Smile Digital Health on my organization is that it reduced the amount of custom infrastructure we had to build."
"If you are a small or medium-sized company that needs a clinical data repository, Smile Digital Health is definitely the cheaper alternative for those looking into using a clinical data repository."
"Smile Digital Health offers excellent features including their health data platform, Omni, which can perform 250,000 transactions a second, making it beneficial for getting data ready for analysis, regardless of the type of analysis needed."
 

Cons

"I believe that one of the main points for improving the environment with RedHat 9 with support by ProComputers is increased access and training, as even though there is well-structured documentation on RedHat’s website, access for new professionals to Linux platforms and all the products RedHat provides remains very restricted, limiting it to people with extensive experience with Linux systems and RedHat itself."
"I think RedHat 9 with support by ProComputers could be improved by integrating it through AI."
"I believe RedHat 9 with support by ProComputers could be improved mainly in ease of management."
"I have not been making effective use of AI. I still intend to reach that level, but I believe it must be secure."
"Regarding how RedHat 9 with support by ProComputers could be improved, I believe there are some points that could be enhanced, such as reducing the complexity and cost of licensing."
"A negative point, often, when speaking of Brazil, is that the support seems a bit distant from our reality."
"It would be very presumptuous of me to speak badly of a product that is clearly being improved, but of course, more agility, a lower SLA response time, and a more user-friendly interface for the client are always better."
"The only challenge that we have with RedHat 9 with support by ProComputers is migrations."
"If I had to nitpick, I would say sometimes the learning curve and visibility into what is happening under the hood could be tricky, especially when debugging across multiple systems."
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Top Industries

By visitors reading reviews
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Insurance Company
31%
Construction Company
23%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise6
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Questions from the Community

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What is your experience regarding pricing and costs for Smile Digital Health?
My experience with pricing, setup cost, and licensing for Smile Digital Health is that they are very reasonable, with the partner training making the implementation and setup a turnkey process.
What needs improvement with Smile Digital Health?
Smile Digital Health’s offerings are mature and reliable. Continued investment in implementation accelerators, expanded preconfigured mappings, automated validation, and user-friendly configuration...
What is your primary use case for Smile Digital Health?
My primary use case is Smile Digital Health’s Omni platform for standards-based processing of healthcare data using FHIR. We use its FHIR-based capabilities to transform disparate healthcare data i...
 

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