Quest KACE Systems Management vs Trend Micro Apex One comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Quest KACE Systems Management and Trend Micro Apex One based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Quest KACE Systems Management vs. Trend Micro Apex One Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too.""KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user.""The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well.""Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling.""There is ease of use, and its pricing was a driving factor.""The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well.""Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important.""My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."

More Quest KACE Systems Management Pros →

"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable""From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it.""The product offers almost all of the features the client expects from such a solution.""The most favorable features have been behavior monitoring and zero-day threat protection.""he setup is simple.""It's easy to use and used to be a very good solution.""Its threat-hunting capabilities and the information about the known threats are the most available features. It can easily catch any threat in our environment.""The most valuable feature of Trend Micro Apex One is the response time and detection module."

More Trend Micro Apex One Pros →

Cons
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way.""The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes.""The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement.""The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful.""There is always room for improvement. However, the system does most of what we need at this moment.""One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time.""The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not.""I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."

More Quest KACE Systems Management Cons →

"This software could affect the performance of your device negatively, particularly causing slow performance after installation.""Sometimes it will not communicate with the server, and we need to manually restart items.""The technical support could have better response time.""I would like to see the initial setup simplified to make it less complicated, and the price reduced.""The cost could be improved.""We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work.""Lacking features, not yet fully mature.""I can't think of any specific areas that need improvement."

More Trend Micro Apex One Cons →

Pricing and Cost Advice
  • "It may be more expensive, but you get what you pay for."
  • "It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • More Quest KACE Systems Management Pricing and Cost Advice →

  • "Pricing and licensing are competitive with other solutions on the market."
  • "On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees."
  • "I think that this product is expensive."
  • "It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests."
  • "Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license."
  • "The price is reasonable."
  • "Its pricing was good. It is very competitive with all the other vendors."
  • "Compared to other products on the market, I think that the pricing is reasonable."
  • More Trend Micro Apex One Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Endpoint Compliance solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search… more »
    Top Answer:It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising… more »
    Top Answer:The antivirus is the most valuable aspect of Trend Micro Apex One.
    Ranking
    5th
    out of 10 in Endpoint Compliance
    Views
    249
    Comparisons
    149
    Reviews
    8
    Average Words per Review
    899
    Rating
    8.5
    3rd
    out of 10 in Endpoint Compliance
    Views
    1,482
    Comparisons
    916
    Reviews
    50
    Average Words per Review
    716
    Rating
    8.4
    Comparisons
    Also Known As
    Dell KACE Systems Management
    OfficeScan, Trend Micro OfficeScan
    Learn More
    Overview

    Quest KACE Systems Management is a unified endpoint management solution that helps your organization address your endpoint management needs. The solution enables you to discover and track every device in your environment, keep compliance requirements up to date, secure your network from cyberthreats and attacks, and automate administrative tasks all from a single console.

    Quest KACE Systems Management Features

    Quest KACE Systems Management has many valuable key features. Some of the most useful ones include:

    • Comprehensive device coverage: With Quest KACE Systems Management, you have full management control of all operating systems, including MacOS, Windows, Chromebook, Linux, iOS, and Android.
    • Flexible configuration: Quest KACE Systems Management gives you the ability to define specific policies and administrative functions.
    • Reporting: The solution provides access to existing templates or gives you the option to build ad-hoc reports. Reports can also be customized to meet any compliance needs.
    • Patch management: This feature ensures your patching is always current and also enables you to secure your environment with automated patch identification and deployment.
    • Mobile device control: Quest KACE Systems Management allows you to remotely locate, reset passwords, lock, erase, or factory reset any enrolled mobile device.
    • Granular inventory: With the granular inventory feature, you can access a detailed inventory of data on each device in your environment. In addition, you can get automated deep-dive analysis when necessary.

    Quest KACE Systems Management Benefits

    There are many benefits to implementing Quest KACE Systems Management. Some of the biggest advantages the solution offers include:

    • Efficient: Quest KACE Systems Management eliminates the need to manually manage multiple solutions to achieve endpoint security, saving you time and making it an ideal and efficient solution for your organization.
    • Co-manage endpoints: Using Quest KACE Systems Management, you can co-manage both your traditional and modern endpoints, including Windows and Mac laptops, Linux, non-computer devices, servers, IoT, and iOS and Android mobile devices.
    • Easy-to-use interface: Quest KACE Systems Management is designed with a simple interface that offers powerful and consistent functionality.
    • Minimizes risk: Quest KACE Systems Management can easily locate or wipe any lost or stolen mobile device, minimizing risks for your organization.
    • Enhanced security: With Quest KACE Systems Management, your systems remain secure by identifying, inventorying, patching, and controlling all endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Quest KACE Systems Management solution.

    Tim H., Laboringenieur, Computeringenieur at HTW Berlin, says, "The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

    Chris H., Director of IT at CCOF, mentions, "The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour."

    Powered by the Trend Micro™ Smart Protection Network™, Trend Micro Apex One™ is a highly-regarded, popular, locally-managed anti-malware solution that keeps endpoints secure from a diverse assortment of internet threats. Trend Micro Apex One™ is an integrated solution consisting of the Security Agent that resides at the endpoint and the Apex One server that manages all Security Agents.

    The Security Agents respond directly to the server to which they were installed. They report event data such as threat detection, Security Agent activity (startup and shutdown), when a scan begins, when a scan ends, and update progress to the server in real time.

    An organization’s designated IT administrators can control Security Agent settings from the server and are empowered to grant users the privilege to configure specific settings.

    Trend Micro Apex One™ uses a host-based prevention system (HIPS). HIPS will create a virtual patch for unknown and known threats prior to the time when the appropriate patch is available or deployable. This will expand protection to important platforms and virtual or physical devices while minimizing the time needed for an emergency patch event and preventing downtime. UsingTrend Micro Apex One™, users receive next-gen XDR robust features to improve detection, response, and investigation proficiencies. Users are able to expand features over numerous security layers for improved comprehensive visibility and faster response to threats impacting their entire enterprise.

    “Automated, Insightful, All-in-one Protection”

    Automation: The Trend Micro Apex One™ solution provides the latest advanced automated threat awareness and precise defense against the continual barrage of the latest threats, including fileless and ransomware. The multi-generational amalgamation of up-to-date processes ensures thorough and precise endpoint protection that optimizes production, productivity, and profitability.

    Insightful: With Trend Micro Apex One™, users get useful, intuitive insights, increased investigative competencies, and improved visibility by utilizing an open API set, a next-gen EDR toolset, and powerful, robust SIEM integration. Users can choose to execute intensive threat analyses that go past the endpoints and provide additional support to the organization's security teams with a guided detection and remediation service.

    All-in-one: In today’s aggressive, dynamic marketplace, organizations require threat protection that goes beyond basic antivirus. Trend Micro Apex One™ provides robust threat detection, immediate response, and thorough follow-up all within a single solution. Users can now do without numerous solutions and unnecessary devices and attain elasticity of deployment using both SaaS and on-premises deployment options.

    Reviews from Real Users

    Pawel B., Head of IT Department at a maritime company, tells us that "Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."

    An IT Administrator at a manufacturing company says, "One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."

    A Network Specialist at a computer software company concludes that Trend Micro Apex One is “Quick to install and stable threat protection software.”

    Sample Customers
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
    Top Industries
    REVIEWERS
    University30%
    Financial Services Firm15%
    Manufacturing Company9%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University11%
    Government10%
    Retailer7%
    REVIEWERS
    Financial Services Firm16%
    Manufacturing Company16%
    Computer Software Company9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company11%
    Manufacturing Company5%
    Government5%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise45%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    REVIEWERS
    Small Business32%
    Midsize Enterprise27%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise50%
    Large Enterprise34%
    Buyer's Guide
    Quest KACE Systems Management vs. Trend Micro Apex One
    March 2024
    Find out what your peers are saying about Quest KACE Systems Management vs. Trend Micro Apex One and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews while Trend Micro Apex One is ranked 3rd in Endpoint Compliance with 123 reviews. Quest KACE Systems Management is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our Quest KACE Systems Management vs. Trend Micro Apex One report.

    See our list of best Endpoint Compliance vendors.

    We monitor all Endpoint Compliance reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.