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Quest KACE Systems Management Appliance (SMA) vs Scalefusion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
287
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Quest KACE Systems Manageme...
Ranking in Unified Endpoint Management (UEM)
8th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (12th), Patch Management (10th)
Scalefusion
Ranking in Unified Endpoint Management (UEM)
12th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Web Content Filtering (10th), Mobile Device Management (MDM) (10th), Enterprise Mobility Management (EMM) (11th), Patch Management (19th)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
Jijin Joseph - PeerSpot reviewer
An MDM solution for controlling and restricting data on devices
Everyone is using high-end devices, such as mobile devices. If they lose their devices, how about the data copied to other devices? Once the device is lost, you can remotely delete all of the data and block the device, preventing anyone from using or reusing it. This will keep your devices secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works pretty well for us."
"Microsoft Intune is reliable, scalable, and user-friendly."
"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"It has improve our organization through the remote management of non-domain joined devices."
"It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users."
"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"There is ease of use, and its pricing was a driving factor."
"This solution makes it easy to control assets and upgrade all types of software."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"The service desk can be configured and customized to better serve our environment."
"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."
"Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments."
 

Cons

"Microsoft Intune is not as fast and extensive as traditional solutions such as SCCM and others."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."
"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."
"In an upcoming release, I would like to see some kind of analytics report."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"Scalability is my primary concern right now."
"We'd love to see support for larger dependencies in the scripting feature."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment."
"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."
 

Pricing and Cost Advice

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"The price is very reasonable."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"The solution is cost-efficient."
"There is a license needed to use the solution and we are on an annual license."
"Pricing can be improved."
"The product is reasonably priced."
"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."
"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
University
12%
Government
10%
Financial Services Firm
9%
Computer Software Company
8%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hand...
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we ...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, a...
What needs improvement with Scalefusion?
One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owne...
What is your primary use case for Scalefusion?
Our typical use cases for the product involve auto-enrollment, zero-touch deployment, location tracking, application ...
What advice do you have for others considering Scalefusion?
In terms of device management, the platform is particularly effective for managing Android devices, especially Samsun...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Dell KACE Systems Management
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu
Find out what your peers are saying about Quest KACE Systems Management Appliance (SMA) vs. Scalefusion and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.