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Pulseway vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (57th), Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)
Splunk AppDynamics
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
250
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Pulseway is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 1.4%, up 1.3% compared to last year.
Splunk AppDynamics, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 4.6% mindshare, down 5.7% since last year.
Remote Monitoring and Management (RMM)
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It gives you remote control and has a mobile app."
"The setup is simple."
"The solution has great workflow and server modules."
"Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"Immediately allows you to see the relationships between the different nodes."
"Knowing which tables on the database were working the most was valuable. It helped the client understand where they need to focus. They streamlined a lot of their queries and brought the resource usage down. It helped them to find long-running queries. They rewrote them completely so that they don't take as long and the application performs better."
"The dashboards are very well-defined."
"We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
"The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security."
"The product has the ability to drill down to the errors whenever we have issues."
 

Cons

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"The solution does not allow you to make a script for just one customer."
"They have good technical support but it's not excellent."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"As per my experience, the drill-down feature can be improved at the class level."
"I don't really use AI-powered anomaly detection and root cause analysis for diagnosing performance issues because it makes many mistakes in my case, due to the nature of my work."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"There are too many installers available for this solution."
"This feature needs to be properly described to a client, and then the client needs to have a use case. There are some clients which do not need it and some clients who do. It is not for everyone and is dependant on their use case."
"The solution needs to support IBM products."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
 

Pricing and Cost Advice

Information not available
"The pricing is very competitive."
"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."
"The solution has a high cost."
"AppDynamics Server Monitoring is an expensive solution."
"We do not have any issues with the price."
"The pricing of the solution is reasonable for what features you receive."
"In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
9%
Computer Software Company
9%
Manufacturing Company
9%
Real Estate/Law Firm
9%
Financial Services Firm
29%
Computer Software Company
14%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Overview

 

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Dell, Canon, Siemens, Harvard University, Northwestern University
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