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Proofpoint’s ZenGuide vs Udemy Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
3.5
Number of Reviews
2
Ranking in other categories
Security Awareness Training (5th)
Udemy Business
Average Rating
8.4
Number of Reviews
18
Ranking in other categories
eLearning (3rd)
 

Mindshare comparison

Proofpoint’s ZenGuide and Udemy Business aren’t in the same category and serve different purposes. Proofpoint’s ZenGuide is designed for Security Awareness Training and holds a mindshare of 5.4%, up 2.8% compared to last year.
Udemy Business, on the other hand, focuses on eLearning, holds 2.8% mindshare, up 0.7% since last year.
Security Awareness Training
eLearning
 

Featured Reviews

DM
Customizable features and seamless setup enhance security training
In my opinion, some of the most valuable features of Proofpoint's ZenGuide include the customization, allowing us to add our own branding and themes to the automated emails that are sent, as well as the training. The phishing simulations, from what I've seen so far, run pretty well. There's a significant amount of campaign options to choose from. I appreciate how customizable they are so that we can fine-tune it to specifically target things related to what we work on. The training content seems comparable based on what I've seen compared to other tools such as KnowBe4 ( /products/knowbe4-reviews ). The implementation of Proofpoint's ZenGuide has affected my IT team's workload regarding email security management, but not significantly. Most of these features seem fairly automated and easy to set up. For example, setting up a phishing campaign doesn't take too long, so it hasn't affected us substantially.
Praveen Chaudhary - PeerSpot reviewer
Offers affordable beginner courses but can improve by providing courses on the latest tech launches
Udemy Business can improve by providing courses on the latest tech launches that might have been released in the last six months. The solution can witness a steep jump in subscribers once it includes more basic courses on the latest technologies or trends; it takes at least a year in most cases for professionals to get started learning with any new or latest tech solutions. If Udemy Business can offer courses before the marketing understanding of the latest product flourishes or the demand for specific product skills increases, then the platform host can capture a major market. Most of the market is moving towards SaaS or cloud platforms, and many users don't have access to the cloud for the cost, so Udemy Business can offer shared platform services where users can avail of practice sessions on specific products or tools. Along with the tutorial, if Udemy Business is able to partner with solution providers to provide the users with a hands-on experience, then it will be a complete package.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"The tool's most valuable feature is the self-paced approach. It also has practice questions, which help with some of my work. The participation features are very useful as well."
"The solution allows us to look at training at any time at our convenience. It has a mobile app, which we can easily access to take notes."
"The most valuable aspect is the hands-on experience it provides with labs, allowing real-world application and understanding of concepts beyond just theoretical knowledge."
"The Udemy Business platform has a list of courses and a dashboard."
"The initial setup is very easy."
"I like the solution's training modules because the content is rich."
"What attracted us most to Udemy Business was the content. The amount of content on the platform covers all our requirements. Secondly, I would mention the structure of the e-learning platform. Those are the most important things to me. It is also easy to use."
"Udemy Business makes it easy to explore resources. It is easy to integrate with other platforms."
 

Cons

"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"I want the tool to improve by providing more learning opportunities in various dimensions or purposes. Additionally, it would be beneficial if there were specific examples related to our domain, as it would help us understand how to apply what we've learned to our business."
"Can improve by providing courses on the latest tech launches"
"The tool needs to offer a way to save the courses on mobile."
"We can have something like an organization account. Even for small groups, if we can have some account where we can create a group. Right now I either purchase a course license or attend free courses and then send the link to my team members to join from their accounts. Instead of that, maybe we can have a corporate or group account where we can add people and assign courses to them."
"The solution's customer support could be improved and made faster."
"The solution could have a more user-friendly interface. You don't need to recommend the top-rated courses at the beginning of the minutes."
"The tool needs to improve courses on recent advancements."
"One area for improvement is ensuring that courses are updated regularly. Often, courses are not updated according to the schedule mentioned by the instructors. It would be beneficial if Udemy Business had a process to evaluate and ensure timely course updates."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"I suppose there is a license for the tool at the company level, but not for individuals."
"The tool's pricing is good and reasonable."
"You can test the tool monthly and then switch to yearly licensing. The pricing is reasonable."
"The system provides good value for its cost, as evidenced by its widespread adoption across organizations of various sizes. Whether it's mid-level or high-level organizations, many are implementing it. Pricing is based on subscriptions and the number of users."
"We have individual subscriptions for five to six users."
"The platform offers decent pricing"
"You can purchase individual courses and complete them at your own pace. If you want to explore more topics, you can purchase additional courses. It's a one-time purchase for each course, not a monthly subscription."
"The courses can be expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
12%
Government
8%
Educational Organization
15%
Financial Services Firm
13%
Computer Software Company
12%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
I do not have many recommendations for improvements for Proofpoint's ZenGuide right now. I am still fairly new to it, so I might find some recommendations as I use it more, but at the moment, I don...
What is your primary use case for Wombat Security Education Platform?
Our use cases for Proofpoint's ZenGuide involve training company-wide on security awareness, phishing, and running phishing simulations every quarter or so.
What advice do you have for others considering Wombat Security Education Platform?
I am not actually sure about the compliance enforcement capabilities of Proofpoint's ZenGuide, so I cannot comment on whether that has an impact. Based on my experience, I would rate Proofpoint's Z...
What is your experience regarding pricing and costs for Udemy Business?
Courses on Udemy are less expensive compared to other platforms, allowing learning at one's own pace.
What needs improvement with Udemy Business?
The platform could improve by classifying courses into beginner, intermediate, and advanced levels. Additionally, collaborating with governing bodies to offer certifications from original organizat...
What is your primary use case for Udemy Business?
I have been using Udemy to take courses, particularly one focused on Google's programming language. Although I have not completed the course due to time constraints, I find the platform excellent f...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
No data available
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Information Not Available
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