Polycom RealPresence Clariti vs Zoom Workplace Business comparison

Polycom RealPresence Clariti vs. Zoom Workplace Business

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Polycom RealPresence Clariti

Ranking in Virtual Meetings

10th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Polycom RealPresence Clariti is 1.6%, down from 1.7% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Sreejith Thulasidas

Senior Engineer - UC - Service and Solutions Deployment at FVC

Provides video calling facilities with good video and audio clarity

Polycom RealPresence Clariti is very bad when moving towards the cloud. I think that Microsoft Teams and Zoom have already taken over the market. Polycom is currently looking into more end devices than server components and infrastructure. A cloud version would have been better, but that will not be feasible for Polycom now. It would have been helpful to have a cloud version during the migration stages, but now the time has gone. As a company, it's better for Polycom to look into the video conferencing devices rather than the infrastructure. Earlier, one of the advantages was that the infrastructure was very much open, and it was easy to integrate the tool with other platforms like Cisco. That is not the scenario now, and Polycom should concentrate on the endpoint hardware devices.

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's on-prem, which is great."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

"It does a good job of integrating with other software."

"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."

"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."

"The ability to share content is a great feature."

"Setting up Zoom is easy."

"Zoom has a variety of functions, including setting up virtual offices and virtual office hours. It's a stable and scalable platform with good chat support."

"The solution is very user friendly and flexible."

"The ability to share graphics and visuals."

"The best features of Zoom include its ease of use due to an intuitive interface, which makes it suitable for both personal and professional use."

"It meets all of our basic requirements. It's easy to use."

"The solution is very stable."

More Zoom Workplace Business pros

Cons

"The customer needs this platform to be a little bit more customized."

"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."

"Polycom RealPresence Clariti is very bad when moving towards the cloud."

"Could have a wider range of use cases."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

"The only issue I have is that some clients have difficulty connecting to the audio side of things."

"The interface could be more user friendly."

"I found it very confusing to set up a meeting."

"Zoom could be improved as the connectivity can be a little tricky sometimes, and it's not clear when people need to be let in or not."

"Sometimes when I try to share my screen in a conference room, I have to click the share button more than once. This happens around fifty percent of the time."

"In the next release, I would like to see better security."

"The main issue with Zoom is its adoption in the business world compared to platforms like Teams."

"The solution needs to have a feature that allows you to take over another person's screen. right now, that's not possible. This is important for our purposes due to the act that we are often using the solution to troubleshoot issues for our clients. If we could just take over their screen and go in and fix issues, it would make troubleshooting infinitely easier."

More Zoom Workplace Business cons

Pricing and Cost Advice

"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."

"We have an account but we are also using the free version."

"My organization has a yearly license for Zoom."

"The solution's pricing is good."

"I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price."

"I rate the product's pricing a seven out of ten. It is not affordable for small businesses."

"There are no licensing fees required."

"The annual price of approximately $200 for the solution is reasonable."

"Zoom is free."

More Zoom Workplace Business pricing and cost advice

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865,484 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

University

14%

Performing Arts

12%

Educational Organization

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Polycom RealPresence Clariti?

They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...

What is your primary use case for Polycom RealPresence Clariti?

We use it both nationally and internationally with our partners, however, it's used in a closed environment.

What advice do you have for others considering Polycom RealPresence Clariti?

I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

What do you like most about Zoom?

The product is scalable.

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

Cisco Meeting Server vs Polycom RealPresence Clariti

Comparisons

Compared 57% of the time

Cisco TelePresence vs Polycom RealPresence Clariti

Compared 43% of the time

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Skype for Business vs Zoom Workplace Business

Compared 16% of the time

Webex vs Zoom Workplace Business

Compared 13% of the time

Adobe Connect vs Zoom Workplace Business

Compared 8% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

Zoho Meeting vs Zoom Workplace Business

Compared 5% of the time

More Zoom Workplace Business Competitors

Product Reports

Virtual Meetings

Download Polycom RealPresence Clariti product report

Zoom Workplace Business

Download Zoom Workplace Business product report

Also Known As

RealPresence Clariti, Clariti

No data available

Overview

RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.

Poly

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Baptist Health Corbin, North Carolina Central University

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Polycom RealPresence Clariti vs. Zoom Workplace Business