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Planview ProjectPlace vs Smartsheet vs Wrike comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Planview ProjectPlace enhances ROI through streamlined tracking, resource assessment, and improved visibility, though ROI varies with feature exploration.
Sentiment score
6.7
Smartsheet boosts efficiency and collaboration, streamlining project management with Excel-like simplicity, enhancing productivity, and offering cost-effective solutions.
Sentiment score
7.7
Users gained substantial financial savings and efficiency using Wrike, with ROI potentially tenfold and improved team visibility.
 

Customer Service

Sentiment score
6.5
Users have mixed experiences with Planview ProjectPlace support, praising resources but citing issues with service quality and response times.
Sentiment score
7.1
Smartsheet customer service is praised for responsiveness and training but criticized for ticket management and inconsistency.
Sentiment score
8.6
Wrike support is highly rated for responsiveness and expertise, offering quick resolutions and valuable community resources.
 

Scalability Issues

Sentiment score
7.0
Planview ProjectPlace scales efficiently, accommodating increased users and projects, offering a collaborative space despite minor technical constraints.
Sentiment score
7.4
Smartsheet effectively scales for diverse user needs, with strong integration capabilities, despite some advanced feature limitations and cost concerns.
Sentiment score
7.4
Wrike is scalable and customizable, though opinions vary on performance; cloud capabilities efficiently manage expansions without disruptions.
 

Stability Issues

Sentiment score
7.7
Planview ProjectPlace is generally stable, though Indian users report occasional crashes; newer versions address some issues.
Sentiment score
7.9
Smartsheet is a reliable, stable cloud-based platform for project management, with minimal disruptions and frequent improvements enhancing its performance.
Sentiment score
7.5
Wrike is generally stable and effective, with minimal issues reported, mostly under specific conditions like variable internet speeds.
 

Room For Improvement

Planview ProjectPlace needs improved reporting, UI updates, better integration, and enhanced performance for competitive functionality and user experience.
Smartsheet needs a more intuitive interface, better integration, robust features, and enhanced support for an improved user experience.
Wrike users desire improvements in reporting, interface, task management, mobile app, customization, collaboration, support, and cost efficiency.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
 

Setup Cost

Planview ProjectPlace offers moderate costs and functionalities but requires staffing, with confusing licensing models and potential unexpected expenses.
Smartsheet offers flexible, competitively-priced licensing options appealing to various users, providing value through extensive functionality and customization.
Enterprise users appreciate Wrike's subscription model for its value and convenience, despite varying costs and perceptions.
 

Valuable Features

Planview ProjectPlace boosts collaboration with real-time updates, flexible workspaces, and seamless integration, enhancing project visibility and resource management.
Smartsheet excels in real-time data sharing, automation, integration, and customization, making it a favored alternative to Microsoft Project.
Wrike users appreciate its intuitive interface, collaboration tools, integration, customization, task management features, and strong support resources.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
 

Mindshare comparison

As of September 2025, in the Project Management Software category, the mindshare of Planview ProjectPlace is 1.9%, down from 1.9% compared to the previous year. The mindshare of Smartsheet is 4.3%, down from 5.0% compared to the previous year. The mindshare of Wrike is 3.5%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Smartsheet4.3%
Wrike3.5%
Planview ProjectPlace1.9%
Other90.3%
Project Management Software
 

Featured Reviews

Eduardo Maya - PeerSpot reviewer
A complete and useful solution, but it should be easy to use, and they should provide fast support
Their support team should provide the answers fast because it impacts our daily operations. We use the app every day. We have about 70 projects managed in the app, but their responses are too slow. They can take three or four days to analyze a problem. We have a connection-related problem, which is impacting our daily operations, but we have had the same status for the last two months. It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs. There should be more operational reports. They have a set of internal reports, but they can't be customized. You don't have the permissions to configure your own reports, which is a very big issue. Currently, you have to ask for permission in order to configure simple filters. You have to ask a third party to configure it. It is expensive, and it also takes a lot of time.
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
Awadhesh Singh - PeerSpot reviewer
Easy to tag people and has a form system to collect information but cannot work in multiple channels simultaneously
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously, which would be useful. Transferring data from one project to another is also difficult. It would be easier to work on parallel tasks across different projects. I've noticed others facing similar issues when I check the chat on their website. The tool should also improve coordination between external stakeholders and collaborators. It should also integrate financial features.
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Manufacturing Company
8%
Insurance Company
8%
Healthcare Company
8%
Manufacturing Company
13%
Government
10%
Healthcare Company
9%
University
7%
University
15%
Manufacturing Company
8%
Educational Organization
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting thei...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their posit...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
What needs improvement with Wrike?
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously...
What is your primary use case for Wrike?
I use the tool as a project management tool to track project timelines and communicate with the team.
What advice do you have for others considering Wrike?
I rate the overall solution a seven out of ten. I would recommend it to others.
 

Also Known As

Projectplace
No data available
No data available
 

Overview

 

Sample Customers

Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Down Association, Clever Clicks, Sevenly, Palatov Motorsport, LLC, Koch Ink, Opportunity To Do, Quark Software Inc., Transamerican Auto Parts, PlumChoiceÂ, Inc., InScribe, Evisions, Giant Steps, TechRepublic
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: September 2025.
867,341 professionals have used our research since 2012.