Ping Identity Platform vs Symantec Zero Trust Network Access (ZTNA) comparison

Ping Identity and Broadcom are both solutions in the Access Management category. Ping Identity is ranked #3 with an average rating of 8.2, while Broadcom is ranked #24. Ping Identity holds a 7.7% mindshare in AM, compared to Broadcom’s 0.7% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

2,930 Views
387 Comparison Views

100% willing to recommend

Symantec Zero Trust Network...

Read 1 Symantec Zero Trust Network Access (ZTNA) review

200 Views
15 Comparison Views

0% willing to recommend

Ping Identity Platform

Symantec Zero Trust Network...

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Executive Summary

We performed a comparison between Ping Identity Platform and Symantec Zero Trust Network Access (ZTNA) based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management.

To learn more, read our detailed Access Management Report (Updated: June 2025).

Buyer's Guide

Access Management

June 2025

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Helped 859,957 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Zero Trust Network...

Ranking in Access Management

24th

Average Rating

7.0

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

ZTNA as a Service (23rd), ZTNA (26th)

Mindshare comparison

As of July 2025, in the Access Management category, the mindshare of Ping Identity Platform is 7.7%, down from 10.5% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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cto543714

CTO at a tech services company with 11-50 employees

Restricts access to applications but improvement is needed in integrations

Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"It is a scalable solution...It is a stable solution."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."

"I like PingFederate."

"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."

"This is a user-friendly solution."

More Ping Identity Platform pros

"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."

Cons

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"We have encountered instances where it is not easy to do authentication."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."

More Ping Identity Platform cons

"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."

Pricing and Cost Advice

"The product is costly."

"The tool is quite affordable."

"Ping Identity Platform is not an expensive solution."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"Ping Identity Platform is not very expensive."

"The pricing is neither too expensive nor too cheap."

"PingID's pricing is pretty competitive."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Manufacturing Company

16%

Financial Services Firm

11%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?

Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.

See all answers

What needs improvement with Symantec Zero Trust Network Access (ZTNA)?

For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...

See all answers

What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?

The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...

See all answers

Comparisons

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Compared 18% of the time

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Compared 8% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 7% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

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Compared 45% of the time

F5 BIG-IP Access Policy Manager (APM) vs Symantec Zero Trust Network Access (ZTNA)

Compared 34% of the time

Microsoft Entra ID vs Symantec Zero Trust Network Access (ZTNA)

Compared 21% of the time

More Symantec Zero Trust Network Access (ZTNA) Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

June 2025

Download Ping Identity Platform product report

Buyer's Guide

Access Management

June 2025

Symantec Zero Trust Network Access (ZTNA) report

Download Symantec Zero Trust Network Access (ZTNA) product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Symantec Secure Access Cloud, Luminate.io, Luminate

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec Zero Trust Network Access (ZTNA), revolutionizes remote access security for enterprise applications. By replacing traditional VPNs with secure, temporary connections solely to required applications, it significantly reduces the attack surface, mitigating the risk of data breaches. Whether accessing cloud-based or on-premises applications, Symantec Zero Trust Network Access (ZTNA) ensures robust security through continuous authentication and authorization, adhering to the Zero Trust principle of "never trust, always verify." This solution not only enhances security by reducing unauthorized access but also simplifies access for users while offering scalability and cost savings by eliminating the need for complex hardware and software. Tailored for organizations with remote workforces, cloud-based applications, and stringent data security concerns, Symantec Zero Trust Network Access (ZTNA) stands as an efficient and scalable access control solution among its competitors.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

NEX, AIG, Fiverr, Upwork

Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management. Updated: June 2025.

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