Ping Identity Platform vs Symantec Zero Trust Network Access (ZTNA) comparison

Ping Identity and Broadcom are both solutions in the Access Management category. Ping Identity is ranked #4 with an average rating of 8.2, while Broadcom is ranked #23. Ping Identity holds a 7.7% mindshare in AM, compared to Broadcom’s 0.8% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,442 Views
2,558 Comparison Views

100% willing to recommend

Symantec Zero Trust Network...

Read 1 Symantec Zero Trust Network Access (ZTNA) review

497 Views
239 Comparison Views

0% willing to recommend

Ping Identity Platform

Symantec Zero Trust Network...

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Executive Summary

We performed a comparison between Ping Identity Platform and Symantec Zero Trust Network Access (ZTNA) based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Auth0 and others in Access Management.

To learn more, read our detailed Access Management Report (Updated: August 2025).

Buyer's Guide

Access Management

August 2025

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Helped 867,349 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Access Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Zero Trust Network...

Ranking in Access Management

23rd

Average Rating

7.0

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

ZTNA as a Service (22nd), ZTNA (25th)

Mindshare comparison

As of September 2025, in the Access Management category, the mindshare of Ping Identity Platform is 7.7%, down from 10.3% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	7.7%
Symantec Zero Trust Network Access (ZTNA)	0.8%
Other	91.5%

Access Management

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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cto543714

CTO at a tech services company with 11-50 employees

Restricts access to applications but improvement is needed in integrations

Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"I like PingFederate."

"It offers robust features and customization options that justify the cost."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"It is a scalable solution."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

More Ping Identity Platform pros

"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."

Cons

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"There is room for improvement in the solution, particularly in security."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."

"Sometimes, there are issues with its stability."

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."

More Ping Identity Platform cons

"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."

Pricing and Cost Advice

"The tool is quite affordable."

"Ping Identity Platform is not an expensive solution."

"The pricing is neither too expensive nor too cheap."

"Ping offers flexible pricing that's not standardized."

"Ping Identity Platform is not very expensive."

"The product is costly."

"PingID's pricing is pretty competitive."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

Manufacturing Company

Retailer

Manufacturing Company

16%

Financial Services Firm

10%

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

No data available

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?

Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.

See all answers

What needs improvement with Symantec Zero Trust Network Access (ZTNA)?

For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...

See all answers

What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?

The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...

See all answers

Comparisons

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Compared 19% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 8% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 7% of the time

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Compared 41% of the time

F5 BIG-IP Access Policy Manager (APM) vs Symantec Zero Trust Network Access (ZTNA)

Compared 35% of the time

Microsoft Entra ID vs Symantec Zero Trust Network Access (ZTNA)

Compared 24% of the time

More Symantec Zero Trust Network Access (ZTNA) Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

August 2025

Download Ping Identity Platform product report

Buyer's Guide

Access Management

August 2025

Symantec Zero Trust Network Access (ZTNA) report

Download Symantec Zero Trust Network Access (ZTNA) product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Symantec Secure Access Cloud, Luminate.io, Luminate

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec Zero Trust Network Access (ZTNA), revolutionizes remote access security for enterprise applications. By replacing traditional VPNs with secure, temporary connections solely to required applications, it significantly reduces the attack surface, mitigating the risk of data breaches. Whether accessing cloud-based or on-premises applications, Symantec Zero Trust Network Access (ZTNA) ensures robust security through continuous authentication and authorization, adhering to the Zero Trust principle of "never trust, always verify." This solution not only enhances security by reducing unauthorized access but also simplifies access for users while offering scalability and cost savings by eliminating the need for complex hardware and software. Tailored for organizations with remote workforces, cloud-based applications, and stringent data security concerns, Symantec Zero Trust Network Access (ZTNA) stands as an efficient and scalable access control solution among its competitors.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

NEX, AIG, Fiverr, Upwork

Find out what your peers are saying about Microsoft, Okta, Auth0 and others in Access Management. Updated: August 2025.

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