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Microsoft Entra ID vs Symantec Zero Trust Network Access (ZTNA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
235
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
Symantec Zero Trust Network...
Ranking in Access Management
23rd
Average Rating
7.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
ZTNA as a Service (23rd), ZTNA (25th)
 

Mindshare comparison

As of August 2025, in the Access Management category, the mindshare of Microsoft Entra ID is 26.1%, up from 23.8% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
cto543714 - PeerSpot reviewer
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for me is enterprise applications. This functionality allows the building of applications that are tied into APIs that we can grant specific permissions and limit the scope of access."
"In a lot of situations, it is easy and free or almost free to use Microsoft Entra MFA."
"The security and infrastructure management features are the most valuable ones for us."
"It's very user-friendly for users."
"The scalability is good now, and I find it to be more stable and faster since scaling up to ESX."
"We have a complex scenario with several applications, and we're trying to achieve SSO for most of our applications, but some of our legacy applications don't support SSO or modern protocols. Our core applications are ready for SSO or to be federated. We've centralized our authentication process using Entra ID, so we can collect sign-offs from the users and filter using conditional access."
"Our most valuable features are conditional access and Azure application proxy."
"It enhances security, especially for unregistered devices. It 1000% has security features that help to improve our security posture. It could be irritating at times, but improving the security posture is exactly what the Authenticator app does."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"We'd like to be able to link to non-Mircosft products, like Linux."
"Entra ID is not battle-tested or stable enough to support a business of our size. There are some design issues specifically around support for legacy services."
"I want to see new functionalities for the active directory."
"The most challenging aspect I found was the creation of organizational units and specific domains. They have a tool called Bastion, which is expensive and a little bit confusing."
"We have experienced some downtime because of the use of the data centers."
"The product takes at least ten minutes to activate privilege identity management roles."
"Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera."
"Microsoft is working with Microsoft Identity Manager for Active Directory on-premise. It will be very important to have these identity management solutions directly in Azure Active Directory. It's very important to have some kind of Azure identity manager as a technology for identity and access management for working both in the cloud and inside the Azure suite."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing."
"It is a packaged license. We have a Premium P1 subscription of Office 365, and it came with that."
"Microsoft is so expensive. You know it is expensive when a Fortune 100 company like ours is complaining about the cost. That has been a big thing for me. When I really want to use an Azure service, it is very hard for me to justify the cost, especially with Microsoft support."
"It is costly."
"Azure AD has four licensing options- Free, Office 365 apps, Premium P1, and Premium P2. The free option has a limited number of identities and features, and the Office 365 version comes included in several Office 365 subscriptions. With the P1 and P2 licenses, we get all the freeware features plus additional security features, but these come at a higher price. The base price for P1 and P2 is $6 and $9 per user per month, respectively."
"We are currently on the education plan, so the price is slightly better than the development plan."
"The pricing for companies and businesses is okay, it's fair. But if you are trying to teach someone about Azure AD, there is no licensing option for that... It would be nice to have a 'learning' license, one that is cheaper for a single person."
"Licensing is easy."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
Manufacturing Company
16%
Computer Software Company
9%
Financial Services Firm
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?
Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.
What needs improvement with Symantec Zero Trust Network Access (ZTNA)?
For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...
What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?
The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management. Updated: July 2025.
865,295 professionals have used our research since 2012.