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Paycom vs SAP SuccessFactors Employee Central comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Paycom
Ranking in Cloud HCM
7th
Average Rating
7.4
Reviews Sentiment
5.0
Number of Reviews
12
Ranking in other categories
Talent Management (7th), Talent Acquisition (5th)
SAP SuccessFactors Employee...
Ranking in Cloud HCM
10th
Average Rating
8.4
Reviews Sentiment
3.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of Paycom is 0.8%, up from 0.4% compared to the previous year. The mindshare of SAP SuccessFactors Employee Central is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Paycom0.8%
SAP SuccessFactors Employee Central1.0%
Other98.2%
Cloud HCM
 

Featured Reviews

Kay Moss - PeerSpot reviewer
Human Resources Leader at a manufacturing company with 51-200 employees
Integrated HR workflows have improved hiring and payroll but added features still need fair pricing
What I appreciate most about Paycom is that it is all integrated into one system, so I do not have to go to an ATS to find applicants or have different performance management software. I can have time and attendance and payroll in the same platform, which I value because it is not clunky and all works together very seamlessly. I am using the workflow automation feature of Paycom. The workflow automation works very well for us, and we have set up processes so that there are no blind spots, ensuring the CFO's approval on positions, which is beneficial as we do not miss anything.
SajidFarooq - PeerSpot reviewer
Senior Consultant at a consultancy with 11-50 employees
Comprehensive payroll and reporting have improved HR insights but still require reduced duplication
There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Employee Central, why is there a need to add the same information in another module of SAP SuccessFactors? This duplication of activities is a concern we have faced. One thing is opened in SAP SuccessFactors Employee Central, and the same activity must be performed in Employee Central Payroll as well. If the product is the same and contains two to three modules, why does SAP require us to perform duplication of work under the same product? The pricing is very high. There is significant competition in the market, and we face challenges in selling the product due to the high prices that SAP is offering. SAP needs to reconsider their pricing strategy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about Paycom is that it is all integrated into one system, so I do not have to go to an ATS to find applicants or have different performance management software."
"Paycom's customer support is excellent, and I would rate the customer support a ten."
"Paycom's governance and security are outstanding."
"When I say it is user-friendly and intuitive, the interface itself is very intuitive as far as a brand new user could log in and with a few clicks figure out where things live and how to make changes really easily."
"Paycom is such a customizable platform that you can really create and tailor it to meet your organizational needs."
"Automating that payroll process greatly impacted my stress levels and I have never made a mistake, with it always being one hundred percent accurate due to Paycom's ability to match with the employee code."
"Paycom positively impacts my organization by creating a centralized workflow, and we have everything in one place, including timekeeping, payroll runs, and employee records."
"Right now I am using PrismHR and I have used ADP and UKG, but Paycom is really very easy to use for reporting purposes."
"I find SAP SuccessFactors Employee Central to be user-friendly, with a good UI, accessible through Fiori, making it easy to navigate without using T-codes."
"With just a single click, you can retrieve comprehensive information about an employee, such as their current profile, where they work, how many organizations they have changed, their years of experience, and their capacities and capabilities."
"SAP SuccessFactors Employee Central is cloud-based, eliminating the need for any infrastructure with readily available data centers, and it is very user-friendly and integrates seamlessly with the Employee Central Payroll and all other talent modules."
 

Cons

"Additionally, Paycom is getting slower day by day, and the timecard search feature is not working well."
"Whenever we try to use it on the web, it fluctuates a lot. The reload time for a screen is huge."
"Paycom can improve with the utilization of the interactive chatting capability and by providing users with alternative options on how to utilize the knowledge-based database to help users learn new information and keep updated with training sessions."
"Paycom has a lot of things to improve, especially customer service, which is very difficult because they change the account manager frequently, so we don't know who we're going to talk to."
"I rate Paycom an eight because we are a complex organization that has a lot of secondary jobs and it is not user friendly when employees are trying to clock into those secondary jobs if they are not on the schedule; they have to select too many fields to be able to clock into the correct position."
"It is also very time-consuming to set up the system, so if someone is looking to set up a system very quickly within one month, it would be incredibly overwhelming."
"The reporting aspect of Paycom is not my favorite. The lack of a sandbox and the lack of being able to view as a different viewer is extremely frustrating in this system."
"But then as the reps get promoted and you get a new rep, the user experience goes to garbage on the back end because they either are not familiar with the platform yet or just are not as good or as invested."
"SAP can improve RDP and reports by making them more user-friendly, as there are complex processes in understanding and handling them."
"There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Employee Central, why is there a need to add the same information in another module of SAP SuccessFactors?"
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Top Industries

By visitors reading reviews
Construction Company
19%
Manufacturing Company
12%
Healthcare Company
9%
Outsourcing Company
8%
Manufacturing Company
27%
Financial Services Firm
10%
Insurance Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Paycom?
I am not aware of the pricing that Paycom charges to employers. I am aware of ADP and Prism that I am using currently, but I am not aware of Paycom's pricing.
What needs improvement with Paycom?
The only dislike is that when they changed their interface and gave the update, it is not performing well. Whenever we try to use it on the web, it fluctuates a lot. The reload time for a screen is...
What is your primary use case for Paycom?
I use Paycom for payroll processing, managing time and attendance, PTO, and deductions. Reporting skills are the most important part here because Paycom provides a customizable reporting theme, whi...
What needs improvement with SAP SuccessFactors Employee Central?
There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Emp...
What is your primary use case for SAP SuccessFactors Employee Central?
SAP Business One targets small to medium-sized enterprises, while SAP Cloud ERP targets large enterprises. There is a clear difference between the target markets for these two products. I am curren...
What advice do you have for others considering SAP SuccessFactors Employee Central?
SAP Cloud ERP, previously called Grow with SAP, had its name changed last year in 2025. It is a complete SaaS model ERP with more modules included, such as sales, purchase, production, after-sales ...
 

Overview

Find out what your peers are saying about Paycom vs. SAP SuccessFactors Employee Central and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.