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Palo Alto Networks PA-Series vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is cost-effective, easy to manage, enhances security, reduces costs, and offers high returns and efficiency.
Sentiment score
7.5
Palo Alto Networks PA-Series offers cost-effective ROI with advanced security features, strong performance, and long-term user satisfaction.
Sentiment score
8.5
Untangle NG Firewall offers top-tier reporting, seamless integration, and scalability, enhancing security, client services, and ROI for businesses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate support receives mixed reviews on responsiveness and accessibility, excelling with third-level engineers but needing consistency improvements.
Sentiment score
7.1
Customers praise Palo Alto Networks PA-Series support for quality and speed, though initial response times could improve.
Sentiment score
4.9
Untangle NG Firewall is praised for effective support, but challenged by limited resources and phone support availability issues.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
I am happy with the technical support from Palo Alto.
They're able to remotely manage the devices if necessary for support.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable for various organizations, though hardware scaling and licensing can present challenges.
Sentiment score
7.3
PA-Series offers scalable solutions but some models need upgrades; choosing the right model is crucial for adaptability.
Sentiment score
6.9
Untangle NG Firewall offers high scalability, efficiently supporting diverse user bases from small offices to large corporations.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
The solution can handle more than ten thousand users in my organization.
There are no restrictions in scalability.
Since it can be put on any box, the scalability is fantastic.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for reliability, though configuration and environment impact stability, with newer features occasionally causing issues.
Sentiment score
8.5
Palo Alto Networks PA-Series is praised for its robust stability, reliability, and effective performance, though frequent updates are noted.
Sentiment score
8.2
Untangle NG Firewall is stable, with users noting reliability, high ratings, and improvements over time, despite rare hardware issues.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
 

Room For Improvement

Fortinet FortiGate users experience firmware instability, poor support, non-intuitive interface, and desire improvement in pricing, integration, and VPN capabilities.
Palo Alto Networks PA-Series needs enhanced security, usability, support, integration, and pricing flexibility to address current user challenges.
Untangle NG Firewall requires enhancements in support, management, mobile functionality, hardware, security, pricing, and on-premises deployment.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
The user interface, training, and general product innovation need improvement.
 

Setup Cost

Fortinet FortiGate offers competitive pricing and cost-effective licensing, though renewal and support costs can be high.
Palo Alto Networks PA-Series is costly but valued for robust performance and features, appealing to enterprise customers despite higher prices.
Untangle NG Firewall pricing is seen as cost-effective but can become expensive with feature bundling and higher user counts.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
The price of Palo Alto Networks PA-Series is expensive.
Regarding value for money, we brought this Palo Alto Networks PA-Series firewall last month, and we have taken up to 3 year renewals.
 

Valuable Features

Fortinet FortiGate excels in robust security, user-friendly management, scalability, and cost-effectiveness with superior VPN, firewall, and UTM features.
Palo Alto Networks PA-Series offers robust security with advanced threat detection, user-friendly interface, and seamless integration enhancing functionality.
Untangle NG Firewall offers user-friendly, affordable security features ideal for small businesses, including VPN, web filtering, and cloud management.
The firewall, IPS, and VPN functions are the most valuable features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
The most valuable feature of Palo Alto Networks PA-Series is that it is highly customizable.
The best features of the Palo Alto Networks PA-Series firewall include Global protector VPN workings.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
364
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks PA-Series
Ranking in Firewalls
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Untangle NG Firewall
Ranking in Firewalls
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Unified Threat Management (UTM) (7th)
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 0.6%, up from 0.1% compared to the previous year. The mindshare of Untangle NG Firewall is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Deminda Dilan - PeerSpot reviewer
Good for enterprise-level businesses and offers many features like URL filtering and antivirus capabilities
Palo Alto can improve the web application firewall (WAF) feature at layer 7. Currently, I don't think it's available. If they can improve that, it would be better. We wouldn't need to purchase a separate WAF solution because they already have advanced URL filtering. But I don't think that advanced URL filtering has the same features as a dedicated WAF, like F5 or other solutions. That is an area for improvement. If they can improve the WAF feature, customers won't have to buy a separate WAF solution. They could do it with the same Palo Alto firewall, perhaps through a subscription-based model. So the web application firewall feature has to be improved.
MatthewSmith3 - PeerSpot reviewer
Thorough with all-in-one security functions and good affordability
The all-in-one gateway security functions and the ability to install it on generic equipment stand out. The centralized management console is great. I can template my installations and configurations. My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point. I provide it as a managed device to many of our clients. I take on the initial costs and charge them a monthly fee. They have threat detection.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
14%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
8%
University
7%
Computer Software Company
13%
Comms Service Provider
11%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Palo Alto Networks PA-Series?
The reporting feature and application ID functionality within Palo Alto Networks PA-Series are incredibly valuable to...
What needs improvement with Palo Alto Networks PA-Series?
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What needs improvement with Untangle NG Firewall?
The user interface, training, and general product innovation need improvement. Enhancements could also be made to the...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Palo Alto Networks PA-Series vs. Untangle NG Firewall and other solutions. Updated: June 2025.
858,469 professionals have used our research since 2012.