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Palo Alto Networks PA-Series vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers high ROI with cost savings, enhanced security, and increased productivity, driving widespread user satisfaction.
Sentiment score
5.9
Palo Alto Networks PA-Series integrates advanced features for cost savings and offers enhanced security controls with long-term financial benefits.
Sentiment score
6.5
Untangle NG Firewall saves users time and money, simplifies management, enhances security, and offers substantial ROI through scalable solutions.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
The return on investment with this product is a hard question because security tends to be a cost center rather than a profit center.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series will be more reliable and will save money, time, and multiple resources.
Project Engineer at IT Solution
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
Service Delivery Manager at CasCom
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is generally well-rated for responsiveness and expertise, though experiences vary by region and complexity.
Sentiment score
7.0
Palo Alto Networks PA-Series offers strong support with knowledgeable staff, though response speed can vary, particularly in complex cases.
Sentiment score
5.6
Untangle NG Firewall's support is responsive but faces challenges with time zones, expertise, resources, and documentation improvements.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
They're constantly following up after a case has been opened to ensure that it has been resolved properly.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Cisco TAC support comes within five to ten minutes on the call.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
Operations Specialist - MX Operations at Bank Alfalah Limited
They're able to remotely manage the devices if necessary for support.
Service Delivery Manager at CasCom
I use official documentation, guides, or manuals for Untangle NG Firewall.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
Director of Information Technology at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate effectively scales for diverse enterprises, despite occasional hardware limitations and complexities in adding new devices.
Sentiment score
7.1
Palo Alto Networks PA-Series offers scalable, robust firewall solutions suitable for diverse business sizes, with easy virtual upgrades.
Sentiment score
6.3
Untangle NG Firewall is versatile, scalable, and suitable for both large enterprises and small businesses, supporting varied user demands.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
If you talk about virtual firewall, it is easy to autoscale.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
The solution can handle more than ten thousand users in my organization.
Operations Specialist - MX Operations at Bank Alfalah Limited
There are no restrictions in scalability.
Asisstant Manager at Yaskawa America, Inc
Since it can be put on any box, the scalability is fantastic.
Service Delivery Manager at CasCom
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is stable, with minor issues mostly resolved by updates, and users rate its stability highly.
Sentiment score
8.2
Palo Alto Networks PA-Series is praised for its high stability and reliability, with careful OS updates enhancing performance.
Sentiment score
8.4
Untangle NG Firewall is praised for stability and reliability, experiencing minor issues but no major disruptions, suitable for large-scale administration.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
I am giving stability a rating of 10 out of 10 because since implementation, we have not observed any issues with Palo Alto Networks PA-Series related to version, vulnerabilities, or anything else.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
If the data plane hangs or gets stuck, then we can troubleshoot using the management plane.
Project Engineer at IT Solution
I would rate the stability and reliability of Untangle NG Firewall as a ten.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
I haven't had to mess with it too much; it's pretty stable.
Director of Information Technology at a consultancy with 11-50 employees
 

Room For Improvement

Fortinet FortiGate users face stability issues, high costs, complex interfaces, and desire improvements in support, integration, and features.
Palo Alto Networks PA-Series is criticized for high costs, complex interface, slow support, and lacking AI and VPN integration.
Untangle NG Firewall needs improved support, a streamlined console, and enhanced features like web filtering, mobile access, and reporting.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
You can buy cheaper products, but I believe in the value they're giving us.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
IT Coordinator at CSA Makati
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
Asisstant Manager at Yaskawa America, Inc
The user interface, training, and general product innovation need improvement.
Service Delivery Manager at CasCom
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
Director of Information Technology at a consultancy with 11-50 employees
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Setup Cost

Fortinet FortiGate is cost-effective and flexible compared to competitors, but may be expensive for small businesses.
Palo Alto's PA-Series offers advanced features and flexible licensing, balancing higher cost with exceptional long-term support and value.
Untangle NG Firewall's modular pricing varies with setup size, offering cost-effective open-source options and flexible enterprise packages.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
Operations Specialist - MX Operations at Bank Alfalah Limited
The price of Palo Alto Networks PA-Series is expensive.
IT Coordinator at CSA Makati
Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
Project Engineer at IT Solution
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
Director of Information Technology at a consultancy with 11-50 employees
It is not very expensive, so it is affordable for my budget.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Valuable Features

Fortinet FortiGate offers robust security features, user-friendly interface, scalability, affordability, and centralized management, ideal for diverse applications.
Palo Alto Networks PA-Series delivers robust security features, seamless management, and advanced threat prevention with appreciated stability and comprehensive logging.
Untangle NG Firewall provides versatile security features, easy setup, and centralized management, ideal for small businesses on generic hardware.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
Integrated threat intelligence has empowered my organization to adapt to threats by taking a lot of the burden off us; there's just no way we would see the same breadth of knowledge that a vendor or manufacturer would have.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series has multiple security features, including antivirus, IPS, and behavior-based analysis.
Project Engineer at IT Solution
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
Operations Specialist - MX Operations at Bank Alfalah Limited
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
Director of Information Technology at a consultancy with 11-50 employees
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
Service Delivery Manager at CasCom
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
589
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Palo Alto Networks PA-Series
Ranking in Firewalls
21st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Untangle NG Firewall
Ranking in Firewalls
34th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Unified Threat Management (UTM) (11th)
 

Mindshare comparison

As of March 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 18.3%, down from 21.1% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 1.2%, up from 0.4% compared to the previous year. The mindshare of Untangle NG Firewall is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate18.3%
Palo Alto Networks PA-Series1.2%
Untangle NG Firewall0.9%
Other79.6%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Rohit Ghorpade - PeerSpot reviewer
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Identity-based perimeter control has improved security and supports reliable remote access
Currently, we are working with vendors such as Palo Alto Networks PA-Series, Cisco, Check Point, and Citrix. Palo Alto Networks PA-Series is a better firewall. Deep packet inspection and threat prevention basically comply with whatever traffic is incoming and outgoing through the firewall. I do not think anything improvement is required. The thing is that Palo Alto Networks PA-Series works mostly on a license-based model. If you want to utilize any feature, you have to purchase the license. For example, URL filtering requires a license purchase. It simplifies the implementation because LDAP server profile can be integrated. Basically, that simplifies the implementation of access rule or security policy.
Gary-Downey - PeerSpot reviewer
Director of Information Technology at a consultancy with 11-50 employees
Has provided built-in VPN tools and reporting features that streamline remote access and monitoring tasks
We do an outside-sourced threat prevention regarding the Threat Prevention features. I haven't run into areas that could be improved or cons versus pros for Untangle NG Firewall. I haven't done anything too advanced when it comes to the filtering, so I'm not sure what can be improved or added. I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules. These areas could be improved to make it a nine out of 10 or a 10 out of 10 for overall rating.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
Government
8%
Comms Service Provider
16%
Manufacturing Company
9%
University
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business363
Midsize Enterprise135
Large Enterprise190
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise16
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise1
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Palo Alto Networks PA-Series?
The reporting feature and application ID functionality within Palo Alto Networks PA-Series are incredibly valuable to...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
Regarding value for money, we brought this Palo Alto Networks PA-Series firewall last month, and we have taken up to ...
What needs improvement with Palo Alto Networks PA-Series?
The areas that could be improved with Palo Alto Networks PA-Series include price. My experience with the price of the...
What needs improvement with Untangle NG Firewall?
I would appreciate improvements to the ad blocker and SSL Inspector of Untangle NG Firewall.
What is your primary use case for Untangle NG Firewall?
My usual use cases for Untangle NG Firewall are just like a firewall and router. The main purpose is for firewall fun...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Palo Alto Networks PA-Series vs. Untangle NG Firewall and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.