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Packetbeat vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Packetbeat
Ranking in Network Monitoring Software
61st
Average Rating
8.0
Reviews Sentiment
2.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Packetbeat is 0.3%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
Packetbeat0.3%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Network analytics have delivered lightweight, integrated visibility for search, observability, and security
Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows. I recall that Packetbeat can cover a limited number of protocols including ICMP, but not as deeply as other solutions. It covers NetFlows and these types of flows, but not at the level of a deep packet capture that you can find in the market where it taps every single packet in the network. Packetbeat is more about bringing statistics about the packets, but it doesn't capture these packets. The development intention of Packetbeat appears to be to provide a window for application monitoring and performance analytics, and for that purpose, it is doing sufficiently well. However, if the vendor has another goal to build a similar network monitoring solution that exists in the market, which is outside of Elastic's business nature, Packetbeat is a sensor that needs to be improved to the level of deep packet capture where it loses no packets in the network. That improvement would take Elastic to another level.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Elastic's scalability, in terms of cluster robustness, is definitely the most valuable feature."
"The beauty of Packetbeat is that it is easy, free, and lightweight, while other solutions are expensive and will accumulate a huge amount of data."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The user interface is good enough."
"Overall, we have been satisfied with the functionality of the product."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
 

Cons

"Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows."
"The scalability of the agent itself could be improved."
"The point system is not clear and clarity around this would improve our understanding of the system."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
 

Pricing and Cost Advice

Information not available
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"The price of WhatsUp Gold is good."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Packetbeat?
Elastic is pretty cheap for large enterprises but unaffordable for small ones.
What needs improvement with Packetbeat?
Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows. I recall that Packetbeat can cover a limited number of protocols including ICMP...
What is your primary use case for Packetbeat?
I have dealt with all of them: Elasticsearch, Kibana, Logstash, Beats, Elastic Agent, and Fleet, because I need to use all of them to achieve a solution for customers. These solutions are typically...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Packetbeat vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.