We performed a comparison between Oracle WebCenter and Salesforce based on real PeerSpot user reviews.
Find out what your peers are saying about Qualtrics, Freshworks, ServiceNow and others in Customer Experience Management."WebCenter's interface is very user-friendly."
"Integration within the solution is very good."
"A great solution for storing and searching large volumes of documents with easy access."
"Oracle integrates well with other products to cover Big Data."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"We use the solution to map the sales pipeline and see how it is going and where it is pending."
"The tool's most valuable feature is user-friendliness."
"The most valuable feature of the solution is the user interface, which is very simple to use."
"The solution enables you not to have to micro-manage your sales team. You could step back and see what's going on at a higher level without having a million meetings and ask people via email and Slack."
"Salesforce works well with Talend."
"The most valuable feature of the solution is that it is a user-friendly tool."
"The solution is pretty easy to access and has good customization."
"Salesforce is very easy to use, and anybody who is new to Salesforce can learn it very quickly."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"This solution needs to support translation into the Arabic language."
"Its functions need more stability."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"The speed of the backup should be enhanced."
"I would like them to add more Web 2.0 features."
"WebCenter requires a lot of design effort to upload content to our regular system."
"Salesforce is not very user-friendly, and a person won't understand it unless proper training is provided."
"The part related to analytics within Salesforce is not very user-friendly."
"Salesforce needs to improve integrations. They need to integrate generative AI."
"The solution could be more intuitive with regard to customization and navigation."
"The solution’s performance could be improved."
"The tool must provide better reporting and dashboard capabilities."
"Salesforce could provide more alerts and more notifications."
"Salesforce has no integration with social media platforms except Facebook and WhatsApp."
Oracle WebCenter is ranked 22nd in Customer Experience Management with 12 reviews while Salesforce is ranked 4th in Customer Experience Management with 32 reviews. Oracle WebCenter is rated 7.0, while Salesforce is rated 8.0. The top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". On the other hand, the top reviewer of Salesforce writes "Offers various aspects like process improvement, control, performance evaluation and more". Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform, whereas Salesforce is most compared with .
See our list of best Customer Experience Management vendors.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
