Try our new research platform with insights from 80,000+ expert users

OpenVPN Access Server vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
OpenVPN Access Server enhances remote work efficiency, reduces errors, and offers substantial long-term benefits despite initial costs.
Sentiment score
7.3
Prisma Access enhances security, reduces costs, and offers scalability, leading to efficient management and peace of mind for organizations.
There is a net positive return on investment
 

Customer Service

Sentiment score
3.2
OpenVPN Access Server's support is underutilized due to comprehensive online resources and strong community assistance with highly rated technical support.
Sentiment score
6.8
Prisma Access support is mixed; premium licenses offer better service, but users face delays and suggest quicker assistance.
It was very good, and I would rate it an eight.
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven out of ten.
The product is reliable, making customer support less frequently needed.
The service and technical support quality varies depending on the personnel.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
5.8
OpenVPN Access Server scales well, but some users face challenges with hardware limits, OS issues, and network conditions.
Sentiment score
7.5
Prisma Access is praised for efficient scalability in expanding networks, though larger deployments may need careful integration planning.
It's not very easy to expand, and it would be beneficial if the process were simpler.
It does not utilize much memory or CPU on the VM.
I would give OpenVPN a six out of ten for scalability, as it's usually a single user or single device.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
4.9
OpenVPN Access Server is stable and reliable, with minimal issues, though some challenges arise during updates or poor configuration.
Sentiment score
8.0
Prisma Access is highly reliable, integrates seamlessly with AWS and Google Cloud, and maintains strong performance despite minimal latency issues.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Room For Improvement

Users want a more intuitive OpenVPN Access Server with improved security, scalability, and simpler management and configuration processes.
Prisma Access needs improved guidance, better app integration, dashboard refinement, faster policies, and pricing and platform support.
Providing store credit for OpenVPN Access Server through a startup program, similar to YC's program which gives credit to new startups.
It doesn't matter if it's Windows, Apple, Mac, or Linux - they're all very easy.
OpenVPN could improve in centralized management.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Sometimes a third-party outage could impact the whole operability.
 

Setup Cost

OpenVPN Access Server provides a cost-effective, flexible VPN solution with free community access and reasonable enterprise pricing.
Prisma Access is costly but valued for its features, flexible licensing, and comprehensive protection despite complex pricing.
My experience with pricing is excellent as the pricing is free.
The experience with pricing, setup cost, and licensing for OpenVPN Access Server is really good, not that expensive.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
The pricing is on the higher side, rating it around eight to nine out of ten.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

OpenVPN Access Server offers user-friendly setup, strong security, compatibility, scalability, and efficient remote access across multiple operating systems.
Prisma Access provides advanced security features, integration, and management for enterprise-class protection of cloud data and network access.
The most valuable features of OpenVPN are its ease of use, client familiarity, end-user familiarity, operating system integration, and price points.
Before using OpenVPN Access Server, only developers mainly had access to databases. We can create read-only users for databases and internally give them access using OpenVPN Access Server.
What I appreciate the most about OpenVPN Access Server is that it's very easy to set up.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

OpenVPN Access Server
Ranking in Enterprise Infrastructure VPN
2nd
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
52
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

As of October 2025, in the Enterprise Infrastructure VPN category, the mindshare of OpenVPN Access Server is 15.4%, up from 15.0% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
OpenVPN Access Server15.4%
Prisma Access by Palo Alto Networks6.4%
Other78.2%
Enterprise Infrastructure VPN
 

Featured Reviews

Girraj Godia - PeerSpot reviewer
Has improved internal app access by allowing secure user onboarding and simplified network whitelisting
The plan for OpenVPN Access Server could be improved. When adding new people, better plans for startups would be beneficial. I'm working in a startup and sometimes people think we should take the enterprise plan or not. If there was a dedicated plan for startups, it would be really helpful. For instance, providing store credit for OpenVPN Access Server through a startup program, similar to YC's program which gives credit to new startups. UI-wise, OpenVPN Access Server is easy to manage, but the overall overview dashboard in the admin portal could be improved. Currently, you have to go through dropdowns to find where to add users or whitelist IPs. Creating an onboarding dashboard where an admin person can find these things easily would be beneficial.
Roberto Pastorino - PeerSpot reviewer
Have supported client adoption of security solutions but need more control over infrastructure
It's a working solution. It's not the easiest, but no DLP solution is easy. With Netskope, the whole infrastructure is proprietary. Prisma Access by Palo Alto Networks is using a service in AWS, and it's not totally a proprietary infrastructure. Sometimes a third-party outage could impact the whole operability. I'm not certain if the vendor is moving towards sovereignty of infrastructure at this moment, but from what I saw in the past, there was this reliance on third parties for the infrastructure: AWS, GCP, Oracle, and others. This is one point of attention for me. I would prefer more proprietary infrastructure.
report
Use our free recommendation engine to learn which Enterprise Infrastructure VPN solutions are best for your needs.
872,029 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
11%
University
7%
Educational Organization
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise7
Large Enterprise14
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What do you like most about OpenVPN Access Server?
OpenVPN Access Server is a simple and easy-to-use solution that I can use myself without anybody's help.
What is your experience regarding pricing and costs for OpenVPN Access Server?
The experience with pricing, setup cost, and licensing for OpenVPN Access Server is really good, not that expensive. I am easily able to add new users from the OpenVPN Access Server official websit...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

OpenVPN
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about OpenVPN Access Server vs. Prisma Access by Palo Alto Networks and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.