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OpenText Trading Grid vs SEEBURGER Business Integration Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Trading Grid
Ranking in Business-to-Business Middleware
14th
Ranking in Integration Platform as a Service (iPaaS)
25th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
Cloud Data Integration (39th)
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
1st
Ranking in Integration Platform as a Service (iPaaS)
15th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Managed File Transfer (MFT) (12th), API Management (26th)
 

Mindshare comparison

As of November 2026, in the Business-to-Business Middleware category, the mindshare of OpenText Trading Grid is 4.0%, down from 4.2% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 9.6%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
SEEBURGER Business Integration Suite9.6%
OpenText Trading Grid4.0%
Other86.4%
Business-to-Business Middleware
 

Featured Reviews

VARUNKUMAR - PeerSpot reviewer
Mgr Value Chain Integration/EDI at a non-tech company with 10,001+ employees
Industry-leading, easy to implement, and has good mapping specification guidelines
The good thing about OpenText is that we have the mapping specification guideline available, which is not there in a solution like SEEBURGER. Whenever you want to take a decision to move away from OpenText, you have already documented your mapping and what your mapping looks like. So you go to the next provider, provide them with that mapping specification, and it'll be very easy for them to develop a new map instead of just taking the data - input data, output data - and then looking for how the data is getting transformed. So you have the mapping spec level which is a very good feature of OpenText, which we do not have in SEEBURGER. It's very hard to move from SEEBURGER. The solution is easy to implement. It's stable and reliable. They are the industry leaders in the integration space.
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to implement."
"The good thing about OpenText is that we have the mapping specification guideline available, which is not there in a solution like SEEBURGER."
"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."
"It's a very robust solution and it's very configurable. Before this product we would use an ESB-type of solution which required us to write code and go through a process. We can configure the SEEBURGER solution much more easily, instead of writing code... It can handle large files very well."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"The ability to design and create your own business processes, tailored for your organization’s needs, can be done with the BPM designer."
"Partner connectivity and the process builder are the most valuable features."
"If you have restrictions where you can't change the applications you have - you host a lot of third-party applications and you need to integrate the data between each of those applications, then SEEBURGER Business Integration Suite (BIS) is one of the best tools available."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"The SEEBURGER Business Integration Suite (BIS) was one of a few which provided translation for various formats, communications, and integration into SAP, all under one hood."
 

Cons

"Technical support needs to be better."
"Technical support isn't the greatest. The transparency is less than you sometimes need."
"The solution's documentation is not up to the mark and needs to be improved."
"Providing more training materials, especially when new products are released, would be beneficial."
"I would like there to be a feature that could handle the limited server."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"We had issues with stability. The system is not always stable and you could have a problem at any time without notice."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"We've lost a little bit of that personalization — someone who might know our business more."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
 

Pricing and Cost Advice

Information not available
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"I find the pricing expensive. But I know that when we evaluated another company, it was about the same. That just seems to be the market. It's probably not expensive overall."
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"The pricing seems to be competitive and the maintenance is standard."
"They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
"Pricing has always seemed fair."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
12%
Outsourcing Company
12%
Comms Service Provider
9%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
 

Also Known As

Trading Grid, GXS Trading Grid
SEEBURGER BIS
 

Overview

 

Sample Customers

Autoliv, Hella, Hutchinson, Michelin
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about Seeburger, IBM, Salesforce and others in Business-to-Business Middleware. Updated: October 2026.
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