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OpenText Trading Grid vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Trading Grid
Ranking in Business-to-Business Middleware
12th
Ranking in Integration Platform as a Service (iPaaS)
20th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
Cloud Data Integration (35th)
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
6th
Ranking in Integration Platform as a Service (iPaaS)
12th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Managed File Transfer (MFT) (13th), API Management (20th)
 

Mindshare comparison

As of October 2025, in the Business-to-Business Middleware category, the mindshare of OpenText Trading Grid is 4.7%, up from 3.4% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 9.8%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
SEEBURGER Business Integration Suite9.8%
OpenText Trading Grid4.7%
Other85.5%
Business-to-Business Middleware
 

Featured Reviews

VARUNKUMAR - PeerSpot reviewer
Industry-leading, easy to implement, and has good mapping specification guidelines
The good thing about OpenText is that we have the mapping specification guideline available, which is not there in a solution like SEEBURGER. Whenever you want to take a decision to move away from OpenText, you have already documented your mapping and what your mapping looks like. So you go to the next provider, provide them with that mapping specification, and it'll be very easy for them to develop a new map instead of just taking the data - input data, output data - and then looking for how the data is getting transformed. So you have the mapping spec level which is a very good feature of OpenText, which we do not have in SEEBURGER. It's very hard to move from SEEBURGER. The solution is easy to implement. It's stable and reliable. They are the industry leaders in the integration space.
Choon Hwa Khoh - PeerSpot reviewer
Easy to configure with no programming skills needed and helpful support
We primarily use the solution for content conversion and file transfers.  There are no programming skills needed. It's easy to configure.  The features are great. They have a lot of them. The solution can scale. It is stable and reliable. We have not had any issues. Technical support has been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to implement."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"When orders come in they go into our ERP system directly, so there is integration there."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"We haven't had any issues with scaling."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
 

Cons

"Technical support needs to be better."
"Java is very old technology and they should move away from it, to anything that's better."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"Providing more training materials, especially when new products are released, would be beneficial."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
 

Pricing and Cost Advice

Information not available
"Pricing, compared to the tool that we had earlier, is cheaper."
"I've heard that the solution is cheaper when compared to other products in the market."
"The cost of the SEEBURGER Business Integration Suite (BIS) can be considered high. We have elected to have SEEBURGER consulting do the installation. Licensing could also be considered high. However, one would be hard pressed to find another product that does all that this one does."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
"The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Retailer
13%
Computer Software Company
8%
Real Estate/Law Firm
6%
Manufacturing Company
17%
Computer Software Company
9%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

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What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
 

Also Known As

Trading Grid, GXS Trading Grid
SEEBURGER BIS
 

Overview

 

Sample Customers

Autoliv, Hella, Hutchinson, Michelin
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
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