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OpenText Silk Test vs OpenText UFT Digital Lab comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th), Test Automation Tools (19th)
OpenText UFT Digital Lab
Ranking in Functional Testing Tools
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Mobile App Testing Tools (5th)
 

Mindshare comparison

As of May 2025, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 1.0%, down from 1.3% compared to the previous year. The mindshare of OpenText UFT Digital Lab is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

SrinivasPakala - PeerSpot reviewer
Stable, with good statistics and detailed reporting available
While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.
Robinson Caiado - PeerSpot reviewer
Automates mobile solutions while boosting productivity and fostering innovation
It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A good automation tool that supports SAP functional testing."
"The major thing it has helped with is to reduce the workload on testing activities."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The feature I like most is the ease of reporting."
"It's easy to automate and accelerate testing."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The statistics that are available are very good."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The most valuable feature of this solution is virtualization."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"The product is easy to use."
"It is a complete solution for mobile application testing."
 

Cons

"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Could be more user-friendly on the installation and configuration side."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The pricing could be improved."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"I would like to see more integration with automation tools."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"They should introduce a pay-per-use subscription model."
"The documentation and user interface both need improvement."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The product could be more affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
18%
Manufacturing Company
10%
Government
6%
Financial Services Firm
22%
Computer Software Company
21%
Non Profit
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Sometimes, it's challenging to have relations with OpenText support.
What is your primary use case for Micro Focus UFT Mobile?
We use it in financial services companies to automate mobile solutions and applications.
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Find out what your peers are saying about OpenText Silk Test vs. OpenText UFT Digital Lab and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.