We performed a comparison between OpenText Operations Bridge and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The preloaded rules and ways to monitor your systems are a must."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"You can create an application topology that shows relationships between different components."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"The product provides visibility and enables us to correlate data and generate alerts."
"Splunk setup is easy and straightforward. "
"The solution helped reduce our alert volume."
"The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
"It is easy to use, and easy to implement."
"It's the completeness of the solution that we like the most."
"I really like the user interface and how it works."
"The initial setup is simple, not very complex. Initial deployment takes around 10 to 15 minutes to set up the entire base for Splunk including all three tiers."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"The pricing is a bit expensive for smaller companies."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"I'm not aware of areas that need improvement."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The case management area of the ES could be improved. The ability to move cases through various stages and states. The ability to close a case would be key improvement."
"On-premises scaling of the solution is a bit more limited than it is on the cloud."
"I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."
"Splunk could add more ways to manage archiving and storage. There isn't a web interface. You can do this on the SaaS version, but the on-premise platform doesn't have this option. It has other things but no option for remote NAS. I would like to have a personal web interface where I can specify how long logs should be stored. To have this readily available on the web, you need to adjust some settings on the backend. That is tricky."
"Some of the terminology can be confusing, even for seasoned vets. Renaming components at this point would be a serious undertaking. However, it might be beneficial in the long run."
"I have concerns about the architecture as well since I can see it is not very well defined."
"The complexity could be worked on so that it's even easier and faster."
"From the commercial point of view, they have to bring down their costs."
OpenText Operations Bridge is ranked 10th in IT Operations Analytics with 44 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 228 reviews. OpenText Operations Bridge is rated 7.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, IBM Tivoli NetCool OMNIbus and IDERA SQL Diagnostic Manager for SQL Server, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our OpenText Operations Bridge vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
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