We performed a comparison between OpenText Operations Bridge and SAP IT Operations Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics."The event correlation is the most valuable aspect of the solution."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"Flexible dashboard with the availability of widgets."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"I've found the solution to be very scalable."
"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
"pology-based event correlation does not work well with NNM events."
"The pricing is a bit expensive for smaller companies."
"The initial setup of this tool is complex for people who lack experience with it."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The price is quite expensive, and because of this, we may try another solution."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The service takes a very long time to start and it requires a lot of resources."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
OpenText Operations Bridge is ranked 11th in IT Operations Analytics with 44 reviews while SAP IT Operations Analytics is ranked 7th in IT Operations Analytics with 2 reviews. OpenText Operations Bridge is rated 7.8, while SAP IT Operations Analytics is rated 8.0. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of SAP IT Operations Analytics writes "Helps to track the lifecycle of SAP products from inception to end-of-life". OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server, whereas SAP IT Operations Analytics is most compared with Moogsoft.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
