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OpenText Identity Governance vs SAP Customer Data Cloud comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
OpenText Identity Governance
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Identity Management (IM) (30th)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
OpenText Identity Governance0.6%
SailPoint Identity Security Cloud19.4%
Microsoft Entra ID12.5%
Other67.5%
Identity Management (IM)
Social Login Market Share Distribution
ProductMarket Share (%)
SAP Customer Data Cloud37.5%
LoginRadius50.0%
Akamai Identity Cloud12.5%
Social Login
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
JoelHercik - PeerSpot reviewer
A mature, capable solution that should be available as a cloud solution
They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.
reviewer1549194 - PeerSpot reviewer
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"User-friendly solution."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Technically, the product does everything one would expect from an identity and access management platform. The product offers robust handling of Active Directory resources."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The key benefit of Omada Identity is maintaining complete control."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"I like the queries and find the catalog to be comparatively powerful."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"NetIQ Identity Governance has improved the security of my company."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The product could use more advanced features related to Identity Intelligence."
"The initial setup has room for improvement."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"Technical support is horrible."
"We need more connectors to cloud applications like AWS."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Omada Identity is very reasonably and competitively priced."
"The pricing for Omada Identity is fair."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"It is licensed per managed user per year."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"The pricing is too high for SMBs."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"It's expensive relative to the cloud solutions that are out there."
"I give the cost a nine out of ten."
"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
Comms Service Provider
15%
Educational Organization
13%
Government
9%
Wholesaler/Distributor
7%
Manufacturing Company
21%
Computer Software Company
10%
Energy/Utilities Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise39
By reviewers
Company SizeCount
Small Business9
No data available
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about NetIQ Identity Governance?
You can run reports and verify the access each user has. There is a process that runs automatically for access review...
What needs improvement with NetIQ Identity Governance?
NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as se...
What advice do you have for others considering NetIQ Identity Governance?
The solution is worth using because of its flexibility, especially in integrating applications. However, the time req...
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Also Known As

Omada Identity Suite, Omada Identity Cloud
NetIQ Access Governance Suite, Novell Access Governance Suite
Gigya Customer Identity Management
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Western & Southern Financial Group
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: July 2025.
865,985 professionals have used our research since 2012.