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OpenText Data Protector vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
53rd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
Synology DSM1.3%
Other97.7%
Backup and Recovery
 

Featured Reviews

Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are required to send sensitive information offsite, and Data Protector has made it easy to meet this requirement."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."
"You have everything in one space; you can control everything: your payments, your business, your email, and so on."
"Regarding scalability, it's unlimited with Data Protector. You can link multiple installations and let them work together. They can share backup devices. You have many possibilities with Data Protector. It's very proficient."
"Reading the manual and following instructions will result in a working version."
"I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data."
"It is a very good application that does the job and provides everything any basic backup application should do."
"The most valuable features of Synology DSM are its security and connectivity."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"Synology DSM is very easy to work and operate."
 

Cons

"Every upgrade is such a headache. For example, we currently have to upgrade to a new version, but somehow the connection to storage isn't happening because there are issues with the library."
"I recommend not to implement Data Protector, as it is not friendly and you need to have a dedicated person to administer it."
"We have become frequent customers of the Data Protector technical support team because Data Protector does fairly regularly break."
"Be ready for an exercise in frustration, but once all the problems are resolved, then you’re OK."
"I would not recommend this product to my colleagues."
"I'd say that our ROI is bad."
"The initial setup was complex in terms of IT, the business, and our technical support."
"They could really improve on the integrity. A lot of times I get the log error or no log message."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Synology DSM's user interface is not quite intuitive."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
"The platform could be much more cost-effective and flexible for integrating third-party products."
 

Pricing and Cost Advice

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"Our licensing is on a capacity basis."
"It is fast, reliable, and its licensing policy is great."
"Pricing for Micro Focus Data Protector is reasonable."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"Synology DSM is a cheap solution."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a free tool."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The price of the solution is very good."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
10%
Marketing Services Firm
8%
Outsourcing Company
7%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
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Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Information Not Available
Find out what your peers are saying about OpenText Data Protector vs. Synology DSM and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.