OpenText Data Protector vs Synology DSM comparison

OpenText and Synology are both solutions in the Backup and Recovery category. OpenText is ranked #26 with an average rating of 9.0, while Synology is ranked #22 with an average rating of 10.0. OpenText holds a 0.9% mindshare in BRS, compared to Synology’s 1.4% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,452 Views
2,207 Comparison Views

80% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

2,683 Views
2,656 Comparison Views

100% willing to recommend

OpenText Data Protector

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and Synology DSM are data protection solutions. Synology DSM appears superior due to advanced features and positive user reviews.

Features: OpenText Data Protector offers comprehensive backup and recovery solutions, robust data protection capabilities, and integration options. Synology DSM is known for easy-to-use management tools, extensive application support, and efficient storage solutions.

Room for Improvement: OpenText Data Protector needs faster updates, better support for newer technologies, and more frequent updates. Synology DSM requires enhanced scalability, improved third-party application integration, and expanded scalability options.

Ease of Deployment and Customer Service: OpenText Data Protector's deployment is complex, requiring considerable technical expertise. Synology DSM's deployment is simpler with step-by-step guidance provided. Customer service for OpenText Data Protector receives mixed reviews, while Synology DSM provides prompt and effective support.

Pricing and ROI: OpenText Data Protector is often commended for its lower setup costs, making it attractive for budget-conscious buyers. Synology DSM, though perceived as more expensive initially, is worth the investment due to its comprehensive feature set and long-term value.

To learn more, read our detailed OpenText Data Protector vs. Synology DSM Report (Updated: December 2025).

Buyer's Guide

OpenText Data Protector vs. Synology DSM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Data Protector

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Synology DSM

Ranking in Backup and Recovery

22nd

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 0.9%, up from 0.6% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Synology DSM	1.4%
OpenText Data Protector	0.9%
Other	97.7%

Backup and Recovery

Featured Reviews

reviewer1751496

Project Manager and Technical Consultant at a computer software company with 201-500 employees

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was relatively easy."

"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."

"The command-line interface is user-friendly and well documented in the reference guide."

"I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data."

"Backup of SAP/Oracle -- they are more robust than the competition."

"The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do."

"Performs the backup properly and protects our data."

"The solution is easy to use."

More OpenText Data Protector pros

"The most valuable aspect is its ability to handle multiple disks."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"Synology DSM is very easy to work and operate."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The product performs well. It is easy to use and implement."

"The most valuable features of Synology DSM are its security and connectivity."

More Synology DSM pros

Cons

"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."

"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."

"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."

"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."

"The technical support was very slow."

"In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on."

"The technical support is poor and should be improved."

"VMware backup integration and cloud recovery is lacking."

More OpenText Data Protector cons

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"The only bothersome aspect is that the device is aging."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"Synology DSM's user interface is not quite intuitive."

"Users may lose their data if they don't configure the solution properly."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"The platform could be much more cost-effective and flexible for integrating third-party products."

More Synology DSM cons

Pricing and Cost Advice

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"Our licensing is on a capacity basis."

"The product is cheaper than Commvault."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"The pricing is neither too expensive nor very cheap."

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

More OpenText Data Protector pricing and cost advice

"The solution’s pricing is neither cheap nor expensive."

"It is quite an affordable solution."

"The price of the solution is very good."

"Synology DSM is a cheap solution."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"Synology DSM is a free tool."

"The pricing varies widely, catering to a broad range of needs."

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Top Industries

By visitors reading reviews

Performing Arts

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Government

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

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What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

Veeam Data Platform vs OpenText Data Protector

Compared 22% of the time

Commvault Cloud vs OpenText Data Protector

Compared 9% of the time

Dell Avamar vs OpenText Data Protector

Compared 6% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 5% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 5% of the time

More OpenText Data Protector Competitors

Veeam Data Platform vs Synology DSM

Compared 7% of the time

UrBackup vs Synology DSM

Compared 7% of the time

NetApp SnapCenter vs Synology DSM

Compared 6% of the time

GoodSync For Business vs Synology DSM

Compared 6% of the time

SyncBack Pro vs Synology DSM

Compared 3% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

OpenText Data Protector

January 2026

Download OpenText Data Protector product report

Buyer's Guide

Synology DSM

December 2025

Download Synology DSM product report

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Synology DiskStation Manager (DSM)

Overview

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Information Not Available

Buyer's Guide

OpenText Data Protector vs. Synology DSM

December 2025

Free Report: OpenText Data Protector vs. Synology DSM

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