OpenText Business Process Monitoring vs SolarWinds Server and Application Monitor comparison

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (5th), Active Directory Management (8th)

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	1.0%
OpenText Business Process Monitoring	0.6%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability has been very good over the years."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"Product allows business analysts to create the application with very little software development time needed."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"Ability to monitor multiple application protocols."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."

"As I mentioned in one of the other points: "Simplicity at its best"."

"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."

"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."

"The recommendations are a life saver."

"SolarWinds is a very stable platform compared to others on the market."

"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."

More SolarWinds Server and Application Monitor pros

Cons

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"The solution should offer better integration with other tools from a service management perspective."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Customer support is pretty average and can use some improvement."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The product has been discontinued."

"Product documentation is lacking, and sometimes, incorrect."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."

"SolarWinds Server and Application Monitor is not stable. We have to maintain the platform and it goes down frequently."

"I think they need to make reporting easier and more simple & dynamic."

"A lot of times, we have to do a lot of manual cleanups."

"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."

"Support for the IBM Mainframe is needed."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

"PerfStack can be made more effective."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"I like the pricing for this SolarWinds product."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

"I think SolarWinds' pricing is very decent compared to other competitors in the market."

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

13%

Comms Service Provider

12%

Financial Services Firm

11%

Construction Company

Educational Organization

13%

University

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

What needs improvement with Micro Focus Business Process Monitor?

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

What is your primary use case for SolarWinds Server and Application Monitor?

I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...

Dynatrace vs OpenText Business Process Monitoring

Comparisons

Compared 13% of the time

Splunk AppDynamics vs OpenText Business Process Monitoring

Compared 12% of the time

Broadcom DX Application Performance Management vs OpenText Business Process Monitoring

Compared 6% of the time

Instana Dynamic APM vs OpenText Business Process Monitoring

Compared 5% of the time

Knoa EPM vs OpenText Business Process Monitoring

Compared 5% of the time

More OpenText Business Process Monitoring Competitors

Splunk AppDynamics vs SolarWinds Server and Application Monitor

Compared 6% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 5% of the time

Azure Monitor vs SolarWinds Server and Application Monitor

Compared 5% of the time

Icinga vs SolarWinds Server and Application Monitor

Compared 4% of the time

Nagios XI vs SolarWinds Server and Application Monitor

Compared 3% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

Application Performance Monitoring (APM) and Observability

Download OpenText Business Process Monitoring product report

OpenText Business Process Monitoring report

SolarWinds Server and Application Monitor

Download SolarWinds Server and Application Monitor product report

SolarWinds Server and Application Monitor report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

SolarWinds SAM

Overview

OpenText Business Process Monitoring provides advanced capabilities in anomaly detection, proactive analysis, and alerts, enhancing monitoring proficiency with an easy-to-use interface supporting multiple application protocols.

Supporting organizations in identifying potential issues, OpenText Business Process Monitoring delivers compelling functionality for monitoring applications through synthetic monitoring across geographies. Its strategic utility extends to asset management in large ERP systems, focusing on complex transactions, real user experience modeling, and change management. Easy implementation is bolstered by advantageous licensing deals and limited development time, helping business analysts create applications swiftly. Stability and scalability add significant value, although improvement is needed in support response times post-HP acquisition, protocol support challenges, and documentation clarity. Concerns revolve around real-time analytics, tool integration, and enhanced monitoring configurations.

What are key features?

Anomaly Detection: Identifies irregularities to prevent issues before they impact performance.
Proactive Analysis: Assesses potential risks for preemptive action.
Automatic Alerts: Provides instant notifications on critical developments.
Synthetic Monitoring: Enables proactive alerts and performance assessment from multiple geographies.
Multiple Protocol Monitoring: Offers versatility in overseeing diverse application ecosystems.

What benefits should be expected in reviews?

Quick ROI: Fast returns on investment through robust monitoring features.
Easy Interface: User-friendly design reducing complexity in navigation.
Enhanced Scalability: Adaptable monitoring capabilities supporting expanding infrastructures.
Minimal Development Time: Rapid application creation with familiar scripting tools.
Advantageous Licensing: Cost-effective options leveraging existing tools and technologies.

Organizations leverage OpenText Business Process Monitoring to maintain the performance of both public and internal applications, predicting and preparing for maintenance needs. It serves critical roles in strategic change, complex transaction monitoring, and ERP workflow development across various industries, ensuring consistency and effective management of change.

OpenText

SolarWinds Server and Application Monitor provides comprehensive server, application, and infrastructure monitoring, focusing on integration, application dependency, and network insights through user-friendly interfaces and detailed dashboards.

With AppStack and AppInsight support, SolarWinds Server and Application Monitor offers service management, detailed resource dashboards, and integration capabilities. It monitors hardware metrics and performance parameters, facilitating database and network insights for cloud and virtual environments. Robust alerting, predictive analytics, and capacity planning ensure efficient management of server health and application performance.

What are the key features?

Integration: Seamlessly connects with existing tools.
AppStack: Provides a holistic view of applications.
AppInsight: Supports widely-used applications.
SNMP Polling: Efficient network data collection.
Diagnostics: Real-time troubleshooting.
Customizable Dashboards: Tailored monitoring views.

What benefits should users expect?

Comprehensive Monitoring: Extends from servers to databases.
Transparent Control: Enhances visibility into performance metrics.
User-Friendly: Simplifies proactive monitoring with alerts.
Predictive Features: Supports capacity and trend planning.

Industries implement SolarWinds Server and Application Monitor to enhance server utilization reporting, network configuration, and AV equipment performance tracking. They benefit from monitoring critical services across diverse deployment models, improving management efficiency and decision-making.

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Andr. L. Riis AS, NetSuite

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor