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OpenText Business Process Monitoring vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (8th), Active Directory Management (9th)
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.5%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor1.3%
OpenText Business Process Monitoring0.5%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"The stability has been very good over the years."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"The most valuable feature is application monitoring."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"The graphical interfaces, GUI customizations, and alert configurations are impressive."
"The product integrates with Remedy."
 

Cons

"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"From an integration point of view, if you want to have a manager of manager kind of layer, that is currently lacking in SolarWinds Server and Application Monitor."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"The product does not explain why a problem occurred."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"They are complex to operate; users need to know what they want during setup."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
 

Pricing and Cost Advice

"On a three-year license package, it was a good deal."
"The solution is overpriced in terms of application management."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Manufacturing Company
9%
Insurance Company
9%
Financial Services Firm
9%
Educational Organization
11%
Financial Services Firm
9%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
SolarWinds SAM
 

Overview

 

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor and other solutions. Updated: February 2026.
881,928 professionals have used our research since 2012.