OpenText Business Process Monitoring vs SolarWinds Server and Application Monitor comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #40 with an average rating of 7.5, while SolarWinds is ranked #19 with an average rating of 7.4. OpenText holds a 0.1% mindshare in APM, compared to SolarWinds’s 1.5% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

347 Views
340 Comparison Views

100% willing to recommend

SolarWinds Server and Appli...

Read 42 SolarWinds Server and Application Monitor reviews

4,159 Views
2,994 Comparison Views

89% willing to recommend

OpenText Business Process M...

SolarWinds Server and Appli...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and SolarWinds Server and Application Monitor compete in the business process and server/application performance monitoring category. SolarWinds appears to have an upper hand in features and ease of deployment, while OpenText is favored for its cost-effectiveness.

What features are offered by OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText offers robust business process monitoring, strong alert capabilities, and efficient workflows. SolarWinds provides comprehensive server monitoring, extensive application performance tracking, and wide-range integration support.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText users suggest enhancements in reporting tools, dashboards, and real-time analytics. SolarWinds users seek improvements in scalability, reduction in false alerts, and a more intuitive user interface.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText's deployment is complex but has responsive customer support. SolarWinds offers a straightforward deployment process but receives mixed reviews regarding its customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText is affordable and provides a solid ROI. SolarWinds, despite its higher costs, is considered worth the price due to its robust capabilities but is sometimes criticized for its expense.

To learn more, read our detailed OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor Report (Updated: July 2025).

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

July 2025

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Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Server Monitoring (11th), Active Directory Management (10th)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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Carlos Camargo

Senior Operations Manager at Sencinet

Provides user-friendly API features and has straightforward deployment process

One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when adding new modules or additional pollers. Additionally, the granularity of polling times for specific components could be enhanced to better meet individual customers' needs without impacting the entire polling pool.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"I'd rate technical support at eight out of ten. They are helpful and fast."

"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."

"The product integrates with Remedy."

"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."

"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."

"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."

"SSL Certificate Monitoring and Expiry Alerting"

"It's good at monitoring system-specific things like ports, services."

More SolarWinds Server and Application Monitor pros

Cons

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"The solution should offer better integration with other tools from a service management perspective."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."

"This product has no real downside unless they fail to continue development of its capabilities."

"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."

"An additional feature that would improve this solution is the ability to complete root cause analysis."

"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."

"SAM's software-defined network monitoring capability is also low and could be improved."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."

"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."

"I like the pricing for this SolarWinds product."

"I would rate the pricing for this solution a three out of five."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

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861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

14%

Computer Software Company

12%

Financial Services Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

See all answers

Comparisons

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Compared 100% of the time

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Splunk AppDynamics vs SolarWinds Server and Application Monitor

Compared 10% of the time

Prometheus Group vs SolarWinds Server and Application Monitor

Compared 7% of the time

Zabbix vs SolarWinds Server and Application Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

SolarWinds Server and Application Monitor

June 2025

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

SolarWinds SAM

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Andr. L. Riis AS, NetSuite

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

July 2025

Free Report: OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor and other solutions. Updated: July 2025.

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