OpenText Business Process Monitoring vs SolarWinds Server and Application Monitor comparison

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

44th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (8th), Active Directory Management (9th)

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.5%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	1.3%
OpenText Business Process Monitoring	0.5%
Other	98.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Ability to monitor multiple application protocols."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"Product allows business analysts to create the application with very little software development time needed."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"We manage SolarWinds ourselves without outsourcing its services."

"Once we got our IT inventory organized and aligned with the business, we were able to leverage our Orion Platform to provide more than just a reactive-based monitoring service to the business."

"The solution can be deployed quickly."

"The component and cable monitoring are good, and SolarWinds is more intuitive and user-friendly than AppDynamics."

"The more valuable feature of this solution is the Exchange feature."

"The most valuable features of the solution are its real-time node monitoring and Help Desk's feedback."

"Monitoring of processes and services is the most valuable feature; it is not necessarily just the server alone in terms of the CPU or the memory, as we can go in-depth into services and processes."

"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."

More SolarWinds Server and Application Monitor pros

Cons

"The product has been discontinued."

"Customer support is pretty average and can use some improvement."

"The solution should offer better integration with other tools from a service management perspective."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."

"The templates could use improvement. Currently, they are quite complex."

"SolarWinds' interface is slow, and this is a global concern."

"The technical support is nothing special."

"The technical support team's response time could be improved."

"MS Azure Service and user experience monitoring is an area in which the SolarWinds tools are lacking; without a doubt, this is the Achilles heel of the Orion monitoring tools, and I am currently reviewing other vendors for Azure service monitoring tools."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

"SAM's software-defined network monitoring capability is also low and could be improved."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"The product is expensive."

"The tool is available for my company at a good price point."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"The solution is overpriced in terms of application management."

"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."

"I think SolarWinds' pricing is very decent compared to other competitors in the market."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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885,311 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

11%

Financial Services Firm

Manufacturing Company

Outsourcing Company

Educational Organization

12%

Financial Services Firm

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

What needs improvement with Micro Focus Business Process Monitor?

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

Dynatrace vs OpenText Business Process Monitoring

Comparisons

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IDERA Precise vs OpenText Business Process Monitoring

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Azure Monitor vs SolarWinds Server and Application Monitor

Compared 8% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 7% of the time

Splunk AppDynamics vs SolarWinds Server and Application Monitor

Compared 6% of the time

Icinga vs SolarWinds Server and Application Monitor

Compared 5% of the time

Opsview vs SolarWinds Server and Application Monitor

Compared 4% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

Application Performance Monitoring (APM) and Observability

Download OpenText Business Process Monitoring product report

OpenText Business Process Monitoring report

SolarWinds Server and Application Monitor

Download SolarWinds Server and Application Monitor product report

SolarWinds Server and Application Monitor report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

SolarWinds SAM

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Andr. L. Riis AS, NetSuite

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor